CanaDream RV - Vancouver Reviews 

- Exterior damages that were noted and photographed during handover were attempted to be added by them at the return. The inspection tablet was cracked, and the photos from the handover were not recognizable.
- Gas alarm did not work.
- Front door had been repaired, but even when locked, it still allowed up to 5mm of gap when driving. Luckily, it latched in the last notch. It had to be closed repeatedly.
- The blanket was contaminated with dog/cat hair and had to be washed before use.
- The motorhome was generally poorly cleaned inside.
- The vehicle had over 80,000 km and was therefore rough to shift.

The reception was friendly, and the car handover went smoothly. Unfortunately, at the first stop, we discovered that the gray water hadn't been drained and the fill level indicator and battery were broken.
It would be nice if an axe were included in the standard equipment, like the competition.
Otherwise, everything was great.

Our family of five rented the MH-A Maxi Motorhome and we were very satisfied with both the space and comfort it provided. The vehicle was ideal for long drives and cozy nights — the heating worked perfectly throughout our trip. Although the battery did not charge properly when connected to external power, this was a minor issue as we traveled daily. Parking such a large vehicle requires some practice, so it’s advisable to have a second person assist when reversing. Overall, we were very pleased and would gladly rent again.

Could have been 5. Wait too long for handover.
Internet dongle was a waste of time but it was refunded. ✅

Generally excellent service but a bit of a surprise at the end re some minor damage. So beware: look at insurance and liability reduction options very carefully. You pay for insurance but you still have a sizeable excess. Other than that I recommend Canadream as had a positive experience.

Clear instruction and perfect RV. Only the restricted sunscreen was a pitty.

We had a fantastic experience with CanaDream! The whole process went perfectly smoothly from start to finish. We were warmly welcomed, all times were kept as promised, and both the pick-up and drop-off of our motorhome were extremely well organized and very quick — no waiting at all. The service was excellent, the motorhome was great, and we would definitely rent from CanaDream again. Highly recommended!

Perfect rental experience. Fast pick-up and drop-off, and the vehicle was in perfect condition.
Very friendly and diligent staff.

The service and support were exceptional. Our fridge stopped working and Canadream brought us out a new van the following day. Any time we phoned with a question, we were given clear and helpful instructions to rectify the problem. This was our first camper van experience and I would highly recommend this company

Administration order follow up was impeccable. Gear was OK though some small details deserve attention especially since our van was only a few months old. Also the so called upgrade from 7' to 10' unit was not really nice, as it made manouvrability and parking much harder.

We can highly recommend Canadream! From booking to return it was a great experience. Very friendly, helpful and fast communication. And also very generous when canceling already booked options. All campers on site looked very well maintained. Our MHC had only 30’000km.

Older camper with worn interior. Additional paid facilities (e.g. camping chairs, camper inventory and linen package) were simple and very meager. The long wait to pick up the camper was compensated with a later drop-off time, but that is of no use because you have to check out of the campsite on time anyway. The late pick-up time meant arriving at the first reserved campsite in the dark and then having to connect the camper for the first time in the dark. Even though we had taken out comprehensive insurance in the Netherlands, they 'still forced' us to take out an extra insurance. Otherwise, there would have been no assistance in case of damage or an accident.

100% recommend

Good vehicle with minor issues. Customer service and policies not up to standard in my opinion. Spent over $7000 renting vehicle but you have to pay extra to be given a rundown of the vehicle. On return our multiple minor issues with the vehicle (and other customer's bigger issues) were brushed aside, but payment for going 70km over our 3400km purchased km package was required. A petty charge given the amount we had paid to rent the vehicle. Our reasoning for going over kms including large diversions from wildfires and accidents were ignored, and we were repeatedly told to 'read the contract' We could have walked away mostly happy with our experience but instead we won't recommend Canadream.

We had a 24ft RV for 16 days and everything was great. Glad there was a User Guide in the van that we could actually refer to for using the air con and heating systems, as and when needed in our own time. Vans were great, everything was included in the packages selected but we only used the extra camping chairs once as a lot of places had benches in each of the RV sites we stayed at. The toaster was a nice extra! Make sure you budget for the 12mpg but fuel is half UK prices!

Friendly staff, they take the time you need, and you can always ask additional questions. They're also very fast in answering questions via email.

We got an Upgrade with a 29,4 fest long RV; the Problem...Not every Campground had so bin places and on the ferry to Vancouver Island was more expensive!
Otherwise was the RV in a good condition and easy to drive!
The complete Service at the Canadream Office was also very good!

Our whole experience with CanaDream was a positive one. The RV was fantastic and helped to create a rememberable holiday.
One thing that I would say as a negative would be that the afternoon pickup and morning drop off adds time pressures to a short stay holiday, they do offer early pick up and late drop off but there is limited spots and come at a cost.
At time of pickup, we decided to pay for wheel leveling blocks, unfortunately they were missed being put in the RV before we drove off, I feel these should be part of the standard kit if you are camping in the national parks around the Rockies as all sites we were in were not level, we found a few pieces of lumber on the side of the road that did the job, also I must add we were refunded the cost of the leveling blocks on return of the RV.
Yes, I will recommend to others to hire an RV through CanaDream, Thank you.

A very smooth, easy hire. No problems.

Overall great experience with 2 points of critique:

1) We booked the Saver 4 but got a Saver 6 on day of pick-up. In the end this didn't cause problems but could have since the vehicle is longer and we booked all campings and ferries based on the max length of Saver 4.

2) Kitchen cooking pan was pretty bad, easy burning of food. Also the kitchen towels were not very good.

What made it a great experience:
- Very good customer service
- Sensible damage inspection, so definitely not trying to rip you off
- Well maintained and good quality RV's