CanaDream RV - Montreal Reviews 

Transparent and reliable communication before and during the trip, prompt support for technical problems on the road. We actually never felt left alone. The slightly extended waiting time when returning the RV was clearly due to the bad weather. (By the way: The partnership between CanaDream and KOA was unknown on one campsite [Bas-Saint-Laurent], while the discount was granted on another [Québec] without hesitation.)

From booking to drop off, this company made our vacation one to remember. The customer service, condition of the vehicle, little details for making the experience more convenient all added up to a relaxing vacation.

The overall experience was great, the online booking was easy, the video tutorials well designed and clear, the pickup and drop off were easy. I even contacted the support once during the trip and got all the help I needed.
I removed two stars because I was advised to take 2 additional Kilometre Packages, and I didn't actually need both of them. So I eventually paid between 200$ and 300$ for nothing, which was pretty upsetting, and they don't refund. I felt kind of trapped when I finished my holidays.

Service was great and made our experience even better.

The Motorhome with slide out was extremely comfortable and easy to drive. The check in and check out were fast and easy. All the explanations with videos were so helpful. The crew in Montreal very friendly. Our Travel was perfect thank you Canadream !!

Very good explanation from the crew in Montreal. Very helpful and friendly.

We had a great trip without any problems

We booked from overseas, the whole process was transparent and smooth. Staff at Montreal office were very friendly, the RV was just great, very comptable.
Maybe one improvement area : the coffe machine and few other kitchen tools could have been of better quality.
Else it was perfect.

Service parfait et véhicule tout à fait conforme à l’annonce

Provided a seamless camper rental experience.

We rented a class B for a week from Montreal and people were nice. The per night cost was expensive enough, then with all the additional charges it became outrageous. It added up to about $600 per night plus gas plus camping fees. There was even a $350 cleaning fee up front because we brought our miniature poodle with us! I now know other outfits charge $150 max. Yes we still went with it, for the experience .
In spite of the elaborate online process, we had to ask again in person for the cutlery kit and linen that were not in the van at pickup. Even at the premium price we found the sliding door accordion bug screen non usable from get go. No bug screen in July, in Canada… really? The reading lights didn’t work either. Truck ran fine, though.
We had a great vacation in spite of all the issues and costs. but for that kind of money I expected no problems and five star hotels are probably in that price range!
We may try another camper rental next summer elsewhere, but we’ll be doing more shopping around with other outfits, including Outdoorsy, etc.

I find it a bit poor to charge 80 KM over limit when I paid already for 800km more.

I am very satisfied with Canadream. The RV was perfect. Check-in went very quickly and everything was clear. Also when we returned the RV it went well and quickly. The staff were very friendly and helpful.

All things prepared and additional items available prior to pick-up. Full oral explanation at additional costs were well spent especially as a first-timer. RV clean and ready for use.

The vehicle handover was not good - the staff apologized that the vehicle was not received correctly so that we had to document the damage. The staff did not inform us that the awning was not usable - that was very bad.

Our good experience started with your service representative who greeted us with kindness and patience. And the nice girl who made an effort and found us new kitchen utensils. The trailer was very well equipped, comfortable and practical. The only thing that was problematic was that the air conditioner did not work. We will definitely come back to you again in the future.

Our vacation was wonderful but got off to a rocky start. When we picked up the camper one of the tires were very low. The manager said not to worry about it and just pumped it back up. Fortunately a mechanic decided to test it and it had a major leak that needed to be repaired. We only left about 90 minutes late but I thought our compensation should have been more than “ok to return it late” when we already had our drop off time scheduled in order to get back home in time

Great experience and excellent service

This was my 2nd trip with CANADREAM to go to PEI. First time was with 2 person camper van and this time with 6 person Maxi RV. AMAZING customer service on the phone, on internet chat and in person at Mirabel office. Very friendly and helpful. Very reasonable prices....the camper was spic and span and ready.