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Review summary

Created with AI, based on recent reviews

Looking at 322 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its efficient service, reasonable prices, and the convenience of ordering pet medications without a prescription. Many people appreciate the significant cost savings compared to local options, often noting that prices are considerably lower. The ordering process is frequently described as easy and straightforward, and the products are generally well-received for their effectiveness. However, some customers experienced issues with shipping times, mentioning that deliveries can take longer than expected, sometimes due to international shipping origins. A few people also reported problems with order delivery, including packages not being received despite tracking indicating delivery, and some expressed dissatisfaction with the company's handling of these situations.

What people talk about most

Order

Reviewers highlight positive aspects of order. Many customers praise the ease and efficiency of the online... See more

Price

People report positive experiences with price, finding them to be very reasonable and affordable. Many... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick delivery times,... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the effectiveness of... See more

Service

Users describe positive interactions with service, highlighting its efficiency, speed, and convenience. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been ordering from CanadaVet for years. There's no reason for every vet to require a $50 heartworm test (on top of their eye-raising prices) when the dog gets heartworm meds every month, and I'm... See more

Company replied

Rated 5 out of 5 stars

I was incredibly impressed that they verified my address change before processing my order! After I confirmed my address they were so efficient and I got her medication right on time - even though I o... See more

Company replied

Rated 5 out of 5 stars

In the US the process of getting oral flea meds for my poor dog was awful. A vet visit was required - at a cost of $400 US. Unfortunately, I waited too long into the summer to get an appointment quick... See more

Company replied

Rated 5 out of 5 stars

Canada Vet provides a great, cost-effective, way to obtain expensive flea and tick protection for my dog without a prescription. The price alone saves about 40% over US companies and the bonus is not... See more

Company replied


Company details

  1. Pet Supply Store

Written by the company

Premium Pet Meds for Less No prescription, no hassle. Just trusted, vet-approved products at unbeatable prices. From flea, tick, and heartworm preventatives to grooming, treats, and supplements, we’ve got everything your pet needs, delivered straight to you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

495 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super Customer Service

Great selection, great prices and most importantly, excellent customer service.

3 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Sharen,

Thank you for your wonderful feedback. We're thrilled you're happy with our prices and customer service. We look forward to doing business with you again soon.

Regards,
CanadaVet

Rated 5 out of 5 stars

Easy

Easy, quick and cheaper than usual here

25 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Levi,

Thank you for your kind feedback. We’re glad our products and service met your expectations. Looking forward to more business with you in the future.

Regards,
CanadaVet

Rated 5 out of 5 stars

Great First Experience

This was my first experience with Canada Vet. Everything about ordering was easy, shipping was quite fast, and my product arrived in good shape. Couldn't have asked for more.

24 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Catherine,

Thank you for choosing CanadaVet for your first order! 💙

We’re so glad to hear the process was easy, shipping was quick, and your product arrived safely. We truly appreciate your trust and look forward to serving you again! 🐶😺💙


Regards,
CanadaVet

Rated 5 out of 5 stars

Had a problem with shipping order

Had a problem with shipping order. Canada vet made it right. Thank you Canada vet

11 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Suzanne,

Thank you for sharing your experience!

We’re sorry to hear there was an issue with shipping, but we’re glad we could make it right for you.

We really appreciate your trust and support. 🐶😺💙



Regards,
CanadaVet

Rated 5 out of 5 stars

Promt and friendly service

Promt and friendly service. Meds arrived within days. Cost was almost half. Thank you!

25 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Patty,

Thank you so much for your feedback!

We’re delighted to hear that your order arrived quickly, at a great value, and that you were happy with the service.

Your trust means a lot to us, and we look forward to serving you again!


Regards,
CanadaVet

Rated 5 out of 5 stars

Ordering on line was super fast and…

Ordering on line was super fast and easy. Shipping took a lot less time than I anticipated. Items showed up well packaged and intact.

23 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Kathy,

That’s awesome to hear!

We’re so glad the order process was easy for you and that your package arrived quickly and in great shape. Thanks for sharing your experience — we really appreciate it! 💙


Regards,
CanadaVet

Rated 5 out of 5 stars

Excellent service!

Accommodating, and shipping/delivery was very quick!

25 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi,

We’re glad to hear that you had a smooth experience and that your order reached you quickly.

We truly appreciate your support and look forward to serving you again! 💙


Regards,
CanadaVet

Rated 5 out of 5 stars

I’ve never had a problem with an order

I’ve never had a problem with an order. The shipping does take awhile but I understand where it’s coming from so plan accordingly. I like that they have a rewards problem which helps a lot when ordering a large amount. I recommend Canada Vet for your pet needs.

25 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi,

Thank you so much for your kind words and recommendation! We really appreciate your understanding about shipping times, and we’re glad to hear you’re finding value in our rewards program. It’s wonderful to know we’ve been able to support you and your pets’ needs.

Regards,
CanadaVet

Rated 5 out of 5 stars

Order went through

Order went through smoothly. I have been a customer for several years.

8 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Sandra,

Thank you so much for your continued support over the years! We’re glad to hear your order went through smoothly. Knowing that loyal customers like you trust us with your pets’ care really means a lot to us.

We truly appreciate you being part of our CanadaVet family! 🐶😺💙


Regards,
CanadaVet

Rated 3 out of 5 stars

We had no clue that the medicine was…

We had no clue that the medicine was coming from Australia and not Canada. It definitely took longer to get then what we expected
The site should advise that it is not coming from Canada

23 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi John,

Thank you for sharing your feedback with us. We’re very sorry for the confusion.

When originally founded, CanadaVet was based in Vancouver, Canada. Since then, we’ve expanded to become a global company and source and ship products from all over the world. This is how we can keep our prices so low.

The longer delivery time you experienced wasn’t just due to distance—recent tariff changes in the U.S. have affected all international shipments, causing additional customs processing and delays. We completely understand how frustrating this can be when you’re expecting your pet’s medication sooner.

Your feedback about making this clearer on our site is really valuable, and we’ll make sure it’s passed along to our team. We truly appreciate your patience and your trust in us to care for your pet.


Regards,
CanadaVet

Rated 5 out of 5 stars

This company is very reliable

Product arrived in timely matter! This company is always helpful and easy to order! High level confidence with this company!

24 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Kristina,

Thank you for the wonderful feedback!

We’re so glad your order arrived on time and that you find our team helpful and easy to work with.

Also, we look forward to helping with your pets’ needs again soon! 🐶😺💙



Regards,
CanadaVet

Rated 5 out of 5 stars

I've been a customer for many years

I've been a customer for many years. Shipping was faster than normal this time around. I always order well in advance of running out of heartworm preventives.

24 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Joseph,

Thank you so much for being a loyal customer over the years!

We’re really glad to hear your order arrived quicker this time. Ordering in advance is always a smart move, especially with heartworm preventives, and we truly appreciate the way you plan ahead with us.

We look forward to continuing to serve you and your pets for many more years! 🐶😺💙



Regards,
CanadaVet

Rated 5 out of 5 stars

Very fast shipping!

Very fast shipping!! Plus you don’t have to get a prescription to get this medication. Thank You!! I will be ordering again.

24 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi,

Thank you for your wonderful feedback! We’re so happy to hear your order arrived quickly and that the process was convenient for you. We look forward to serving you again!

Kind Regards,
CanadaVet

Rated 5 out of 5 stars

Meds at almost 1/2 the price?

We were able to get our dog's meds about 40% cheaper than any U.S. domestic source. Customer service was excellent. Shipping from overseas was not exceptionally long and it was free. Best of all was we didn't need to go through the hassle of getting a prescription from our vet and getting to the pharmacy. We will likely use CanadaVet in the future.

4 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Richard,

Thank you so much for your thoughtful review! We're thrilled to hear that you were able to save on your dog's medication and had a smooth experience with our customer service and shipping. Making pet care more affordable and convenient is exactly what we aim for. We truly appreciate your trust and look forward to serving you again in the future!

Kind regards,
Jennifer
CanadaVet

Rated 4 out of 5 stars

Long delivery time

20 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Brendan,

Thanks for your feedback. We know shipping can take longer sometimes, and we really appreciate your patience. We’re always working on ways to make delivery smoother for you.



Regards,
CanadaVet

Rated 5 out of 5 stars

Incredible pricing

Man, I don’t know what I would do without you guys. The pricing is great. It takes a while, so order it 3 weeks in advance.

20 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Mikki,

Thank you so much! 💙

We’re really glad our prices help, and your tip about ordering a few weeks early is spot on. If you ever need anything faster or want help picking the right product, just give us a shout — we’ve got your back.

Thanks for sticking with us! 🐾


Regards,
CanadaVet

Rated 5 out of 5 stars

Always fast delivery and very helpful…

Always fast delivery and very helpful when I had trouble with my order due to the tariffs situation

19 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Jenn,

We really appreciate your kind words! We know the tariff situation has caused some bumps along the way, so we’re glad we could help sort things out quickly for you.

It means a lot that you notice our efforts — and we’ll keep doing our best to get your orders to you fast and hassle-free. 💙



Regards,
CanadaVet

Rated 5 out of 5 stars

I never have a problem with my order

I never have a problem with my order. It is always on time and easy to order.

18 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Sarah,

That’s wonderful to hear! We’re so glad ordering has been easy and that your orders are arriving right on time. Thanks for trusting us — we’ll keep working hard to make sure it stays that way every time you shop with us. 💙


Regards,
CanadaVet

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