Canadaguppies Reviews 

56
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the livestock and products received, often noting their health and vibrant appearance. Reviewers frequently commend the careful packaging and timely delivery, ensuring items arrive alive and in good condition. However, some people mentioned significant issues with order accuracy and product fulfillment. Customers occasionally received items that were smaller than expected or different from what was ordered. There were also reports of considerable delays in shipping, unfulfilled pre-orders, and some items arriving deceased.

What people talk about most

Product

Customers had ambiguous experiences with product, with many reporting issues such as incorrect quantities,... See more

Quality

Users describe positive interactions with quality, with many customers reporting that their aquatic animals... See more

Order

People report ambiguous experiences with order, with many customers expressing significant frustration over... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers reporting positive experiences... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The male that came died the same day. The 2 females were fine and appear still fine after about 2 weeks. If the 2 girls survive their 3rd week it would be much appreciated if you guys could send me 1... See more

Rated 3 out of 5 stars

The snails I got were much smaller than what was displayed in page. Paid for a dukl sized snail and got one about 5mm

Rated 5 out of 5 stars

My experience with Canada guppies was excellent. They immediately responded and cleared up my concerns. I’ve now ordered from them twice in the same month and I’m sure I will order again. Very pleased... See more

Rated 5 out of 5 stars

Got a great pair of dumbo red tail guppies! The female came with 2 alive fry with her in the bag! The 2 mystery snails immediately started exploring and the 6 shrimp are scavenging! Great purchase!



Contact info

3.5

Average

TrustScore 3.5 out of 5

56 reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(56)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Canada guppies never disappoints

Canada guppies never disappoints. Always on time. Always alive. They put heat packs in the box so all my shrimp were happy. One even had eggs already. I like that I sometimes get random plants to. You guys rock!

8 February 2026
Rated 5 out of 5 stars

Shrimp!

I received an order of Shrimp!! Beauties.. Well delivered.. Thanks so much for everyone's generosity. The Colours are as vivid as advertised.. We all love the new additions

28 January 2026
Rated 4 out of 5 stars

Shipping was fast and well packed

Shipping was fast and well packed, everything arrived alive. Excellent customer service. 4 stars because the snails I got were absolutely tiny, fantastic store otherwise, will order again.

27 January 2026
Rated 3 out of 5 stars

The male that came died the same day

The male that came died the same day. The 2 females were fine and appear still fine after about 2 weeks. If the 2 girls survive their 3rd week it would be much appreciated if you guys could send me 1 more male. if he survives I will be a happy camper. ( Blue grass guppies , of course )

3 January 2026
Rated 5 out of 5 stars

Ordered a magenta snail

I ordered a magenta snail for my wife. It arrived alive and is happy and booting around the tank. We live in Orangeville Ontario ups delivered it fine. Had to pay extra 6.00$ to have the little guy fly overnight on an airplane from Quebec. No issues we are happy. Thanks!

3 January 2026
Rated 4 out of 5 stars

The product is good

The product is good. The shipping wasn't good 3 days late and left on my door step in -13°c weather, luckily everything seems to have survived. Overall happy but annoyed with shipping.

3 January 2026
Rated 5 out of 5 stars

Snail Order

I ordered three mystery snails for my son's tank. The snails were shipped quickly and perfectly packaged. They were very healthy and look amazing in our tank. Would 100% recommend!

30 December 2025

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