Camping Essentials Reviews 

33
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Its not very often you come across a company that takes an interest and goes above and beyond to help you achieve your camping dreams, but, Camping Essentials has done just that for me, I cannot thank... See more

Rated 4 out of 5 stars

Product shipped quickly, next day delivery. Good customer service.

Rated 5 out of 5 stars

Really good company, they went above and beyond for me to solve an issue we had to ensure the item was delivered in time for my camping trip. Communication was top notch throughout the whole process,... See more

Rated 5 out of 5 stars

The customer service at Camping Essentials is terrific. Excellent communication, an extremely polite family business. A pleasure to do business with. I had no problem whatsoever with one return,... See more

Company details

  1. Camping Store
  2. Outdoor Clothing and Equipment Shop

Written by the company

Camping Essentials is part of Scotland’s leading independent outdoor retailers. With Camping Essentials focused on bringing you the best equipment for your camping holiday, you can be assured that we will do all we can to help make that the case. Through our website, we offer convenience, prompt delivery and excellent after-sales service. We also specialise in specific customer orders and thus will do our best to source hard to get items. The staff all love the outdoors and outdoor gear and regularly use the products we sell. So if there is anything you need help with, advise on or just want to talk to someone about any of the equipment we sell, please call us on 0141 887 8411 or email us at - sales@camping-essentials.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.7

All reviews

(33)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressive service

My delivery arrived sooner than expected, but on opening there was some leakage from the products. I reported this, received a very quick response and after being asked to submit a photo of the problem was very quickly offered replacement or refund. My replacement item also arrived very promptly.
Very efficient service and communication- I'm impressed

12 May 2025
Camping Essentials logo

Reply from Camping Essentials

Thanks for your understanding and support and sorry again for the issue with the delivery! We are always here to help, so thanks for supporting our family business.

Rated 5 out of 5 stars

Above & Beyond

Really good company, they went above and beyond for me to solve an issue we had to ensure the item was delivered in time for my camping trip.
Communication was top notch throughout the whole process, it's nice to think companies like this still exist and I'll be passing on good praise wherever I can.

16 September 2024
Rated 5 out of 5 stars

AMAZING

Its not very often you come across a company that takes an interest and goes above and beyond to help you achieve your camping dreams, but, Camping Essentials has done just that for me, I cannot thank them enough for their time, expertise and vast knowledge of all things camping, Whenever i need anything to do with camping, these will always be my go to people. Thanks again. Vince

27 May 2023
Unprompted review
Rated 5 out of 5 stars

Excelent servce Sacha very helpful

Excelent servce Sacha very helpful. Order delivered quickly and very impressive packaging con taining everything you need.
Only took around an hour to fit the awninig rai

8 February 2023
Unprompted review
Camping Essentials logo

Reply from Camping Essentials

Dave & Elaine,

You are very welcome!
We appreciate your kind review and hope to hear from you both in the near future.
Thanks for supporting a family business.

Kindest regards
Anna

Rated 5 out of 5 stars

First time purchase and will not be my last

Well placed an order and Sacha called to ask me if I wanted the parts I should have also ordered as he knew I would need them ,superb for someone to actually call.
He actually got about another 200 pounds with of purchase on the call .
Fantastic service Sacha and your company will be my first point of contact in future and also my son will be using your company too .
Keep up the great work .
Keith Cousland Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿

15 July 2022
Unprompted review
Rated 5 out of 5 stars

First time I have purchased from this…

First time I have purchased from this company and will not hesitate in using them again. Their customer service is first class. They couldn’t fulfil the whole order and contacted me the very next day and offered a refund.
Top class

4 March 2022
Rated 5 out of 5 stars

Good advice

Good advice, quick reply; prompt despatch and delivery, well wrapped, item as described - fully satisfied

15 August 2021

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