Campaign Master (UK) Ltd Reviews 64

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and expertise, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized approach and the team's willingness to go above and beyond. Consumers frequently note the efficiency and ease of their overall experience, with many impressed by the quick response times and the smooth user experience of the platform. While the platform is generally considered user-friendly, some customers mentioned that it requires training and that the interface could be more intuitive. A few people also felt that more detailed user documentation would be beneficial for exploring all features independently.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being incredibly... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the support team... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the platform as... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the team's quick and... See more

Service

Clients share positive opinions on service, consistently highlighting the excellent and reliable support... See more

Based on these reviews

Rated 5 out of 5 stars

They are brilliant. We aren't looking for a marketing provider, we send bulk emails to our members about their benefits with us. Campaign Master are perfect for that. They offer template building serv... See more

Company replied

Rated 5 out of 5 stars

Been a user for 4 years of Campaign Master and I must say not only a great platform, but their account management, support team and after sales care is phenomenal. Have used other platforms in the pas... See more

Rated 5 out of 5 stars

Great service, really helpful. I had a problem with some missing data (the issue was our end, not Campaign Master's). My call was answered almost immediately. I spoke to Ameeta who understood what... See more

Company replied

Rated 5 out of 5 stars

I switched to campaign master over a year ago, as I wanted a more personal service and someone who could help when I ran into problems designing and sending email campaigns. I can't express how fanta... See more

Company replied


Company details

  1. Email Service Provider
  2. CRM Provider
  3. Internet Marketing Service
  4. Marketing Consultant
  5. Media and Marketing Agency
  6. Online Marketing Agency

Written by the company

The Campaignmaster team are all about email marketing. We design, build and execute successful campaigns that give you return on investment time after time. Whether you're after an easy self service solution, need a CRM to hold your data or send customised surveys, we've got the tools for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Campaign Master user of 4 years

Been a user for 4 years of Campaign Master and I must say not only a great platform, but their account management, support team and after sales care is phenomenal. Have used other platforms in the past, but by far Campaign Master blows them out the water. They even take on board client feedback and are always enhancing the platform. Fantastic platform and service.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great assistance

Sukhvir was super helpful and informative in my intro session with Campaign Master and I left feeling a lot more educated on the software. He is an asset to the Campaign Master team

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

The customer service team were so quick to respond and really helpful, my question was answered and I was taught to do what I was unsure how to do.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Campaign Master is a very intuitive tool, but what really sets it apart is the quality of its customer service. I have dealt with Ameeta, who responds promptly, understands the problem and handles it quickly and efficiently. All with being very friendly and approachable

2 April 2026
Unprompted review
Rated 5 out of 5 stars

10/10 service and experience

As a business we have used Campaign Master for over 10 years and they have been nothing but excellent. The capability of the platforms is impressive, the team are always providing updates and keeping things up-to-date, the whole team are a pleasure to deal with.
The platform is easy to navigate and intuitive, allowing daily tasks to be completed quickly and with ease. We also recently put in a request for a new feature and they have implemented it without any hassle within the next update. I would say overall, they surpass expectations.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great platform and amazing customer service

I’ve been using Campaign Master for the past four years and have consistently had a great experience. The platform itself is intuitive and easy to use, which makes day-to-day tasks really straightforward.

What really stands out is the team behind it — they’ve always been incredibly responsive, helpful, and quick to resolve any queries or issues. Our account manager, Sukhvir, has been fantastic throughout — always happy to jump on a call, provide training, and walk us through new features.

It’s also been great to see how the platform has evolved and improved over the years. I would highly recommend Campaign Master to anyone looking for a reliable and user-friendly solution.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to Sukhvir Bahra

Thank you to Sukhvir Bahra for delivering such a seamless and engaging demonstration of the email automation system. The session was clear, well-structured, and highly informative, making it easy to see the value this solution will bring to our firm. We are excited about adopting this technology and the efficiencies it will create. Sukhvir is also an excellent trainer, in a way that is both accessible and practical. A great experience!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Campaign Master - Sukhvir

I have worked with Campaign Master for 3 years now (since I joined my current company, which was an existing customer) and specifically with Suhkvir, who has always gone above and beyond for us in every instance. I Could not be happier with the level of service we have received.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Ameeta is so good at coming back to us…

Ameeta is so good at coming back to us with ANY technical challenges, within minutes. It gives real comfort that we'll be able to get our campaigns out. The software is really reliable too and always works. Thanks

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Prompt and helpful customer service

We use Campaign Master to produce our weekly newsletter at work, so whenever we have queries or experience issues, we generally need a fairly timely response. Their support team always surpass our expectations in terms of response time, level of help provided and clear explanations/instructions on how to perform functions/fix issues.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Super happy with Campaign Master as our…

Super happy with Campaign Master as our email marketing supplier. I always see new features being added to the platform and so reached out to the team to suggest an enhancement that would speed up processes for me. After asking for more detail, they actually implemented my request! Great service.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Great customer support service

Great customer support service. The team are really responsive and helpful when replying to any queries. Their detailed advice and support is fantastic when trying to find solutions as soon as possible. The platform itself is fantastic, but the personal support they offer is what makes it so good to work with.

19 February 2026
Unprompted review
Campaign Master (UK) Ltd logo

Reply from Campaign Master (UK) Ltd

Hi Will,

Thank you so much for your valued feedback.

We really appreciate it!

Best wishes,
The Campaignmaster Team

Rated 5 out of 5 stars

Easy to use & great customer service

Platform is easy to navigate and use, plus the customer service is excellent - very quick/responsive and helpful.

17 February 2026
Unprompted review
Campaign Master (UK) Ltd logo

Reply from Campaign Master (UK) Ltd

Hi Angela,

Thank you so much for your feedback.

We enjoy working with you!

Best wishes,
The Campaignmaster Team

Rated 5 out of 5 stars

Excellent service

Excellent service, always so quick to reply and really helpful. Nothing is too much trouble.

11 February 2026
Unprompted review
Campaign Master (UK) Ltd logo

Reply from Campaign Master (UK) Ltd

Hi Amy,

Thank you for the lovely feedback!

Best wishes,
The Campaignmaster Team

Rated 5 out of 5 stars

They are brilliant

They are brilliant. We aren't looking for a marketing provider, we send bulk emails to our members about their benefits with us. Campaign Master are perfect for that. They offer template building service so we can brand our emails for specific clients. The system is easy to use and really helpful for getting results. There customer service is also fantastic, our relationship manager is always straight on it, if we ever need any help. I highly recommend them for a GDPR complaint service.

5 February 2026
Unprompted review
Campaign Master (UK) Ltd logo

Reply from Campaign Master (UK) Ltd

Hi Kat,

Thank you for the brilliant feedback!

We really appreciated the recommendation too. We'll always try and help as quickly as we can.

Best wishes,
The Campaignmaster Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Always there when I need them. Very helpful and knowledgeable.

28 January 2026
Unprompted review
Campaign Master (UK) Ltd logo

Reply from Campaign Master (UK) Ltd

Hi Luke,

Thank you for the nice feedback and we're glad we can help you!

Much appreciated.

Best wishes,
The Campaignmaster Team

Rated 5 out of 5 stars

Great service

Great service, really helpful.

I had a problem with some missing data (the issue was our end, not Campaign Master's). My call was answered almost immediately. I spoke to Ameeta who understood what I needed straight away, telling me what she was going to do and when. She delivered as promised with a very clear email which succinctly relayed the issue and the solution. Very impressed!

23 January 2026
Unprompted review
Campaign Master (UK) Ltd logo

Reply from Campaign Master (UK) Ltd

Hi Paul,

Thank you so much for your nice feedback and the shout out too!

We really appreciate it.

Best wishes,
The Campaignmaster Team

Rated 5 out of 5 stars

Customer service is fantastic

Customer service is fantastic

Response time is minutes and they always come back with clear support. The best customer service I've experienced with any company.

26 January 2026
Unprompted review
Campaign Master (UK) Ltd logo

Reply from Campaign Master (UK) Ltd

Hi Caitlin,

Thank you for your great feedback, much appreciated!

Best wishes,
The Campaignmaster Team

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