The guys in the SLO store are always friendly and knowledgeable. I went in looking for proprietary and no longer in production Mavic spoke cups and though they didn't have any Rob took the time to fin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been very happy with my on-line purchases from Cambria Bike. I have only had one minor issue with something that had fallen out of stock after my order. Their servce was awesome because they a... See more
Company replied
The online ordering was straight forward. Product selection contained plenty of options. Shipping was timely. I had one mix up, one chainring was incorrect, but that was operator error, I ordered the... See more
Company replied
Everyone I've interacted with at CBO has been super helpful. My last visit was to get help getting a replacement crankset that I broke (from a bike I didn't even purchase from CBO). They managed the... See more
Company replied
Company details
Written by the company
At Cambria Bike we are passionate about sports, cycling and healthy living. We pride ourselves on the quality of the products we sell, speed of delivery and first-class customer service. Our mission is to “Sell the world’s coolest bikes from the best place on Earth”.
Contact info
Commerce Way 1645, 93446, Paso Robles, United Kingdom
- Sales@cambriabike.com
- cambriabike.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cambria Bike
Thanks for the review, Stephen! We’re happy to hear we had the product you needed and that our shipping speed met your expectations. Providing a reliable inventory and fast fulfillment is a top priority for our team. We appreciate your business and look forward to helping you gear up for your next ride!
Reply from Cambria Bike
Hi Christopher, thank you for the feedback! We're glad to hear we hit the mark with both competitive pricing and solid shipping speed. Keeping the process affordable and efficient is what we aim for with every order. We appreciate the support and the 5-star rating!
Cambria bike usually has pretty…
Cambria bike usually has pretty competitive prices on their stuff. When I have ordered from them the items are shipped really fast.
30 April 2026
Reply from Cambria Bike
Hi Marcus, thank you so much for being a returning customer! We love hearing that we've consistently hit the mark for you on both competitive pricing and fast shipping over your orders. Keeping things reliable and affordable for our regular riders is exactly what we strive for. We truly appreciate your continued support and look forward to helping you with your next build or upgrade!
Reply from Cambria Bike
Hi Michael, thank you for the feedback! We’re thrilled to hear you got a great deal and that the ordering process was nice and easy. We work hard to keep our website straightforward and our pricing competitive, so it’s awesome to know we delivered a seamless experience. We appreciate the support and the 5-star rating!
Pretty cool
5 May 2026
Reply from Cambria Bike
Hi William, thank you! 'Pretty cool' is exactly what we aim for. We're thrilled you had a good experience with us, and we appreciate you taking a moment to leave a 5-star rating. See you back at the shop next time you need to gear up!
Reply from Cambria Bike
Hi Lamarr, thank you for the great feedback! 'No complaints' and a fast, pristine delivery is exactly what we aim for with every bike build we send out. We know how exciting it is to get a new rig on the dirt or road without any delays or setup headaches. We truly appreciate the business and the 5-star rating—enjoy the new ride!
Reply from Cambria Bike
Hi Karen, thank you for the wonderful feedback! Arriving right on time and delivering top-tier quality is exactly what we aim for with every single order. We know how important it is to get reliable gear exactly when you expect it, so it's great to hear we hit the mark for you. We appreciate the support and the 5-star rating!
You honored my RMA quickly.
27 April 2026
Reply from Cambria Bike
Hi Jeff, thank you so much for the feedback! We know that dealing with returns or warranty claims can be a hassle, so our team works incredibly hard to process RMAs as quickly and seamlessly as possible. Our goal is to take the stress out of the situation and get you back to focusing on your ride. We truly appreciate the support, the 5-star rating, and we look forward to helping you out with your future gear needs!
Excellent customer service
5 May 2026
Reply from Cambria Bike
Hi Pengfei, thank you so much for the wonderful feedback! Providing excellent customer service is the absolute core of what we do, and our team loves nothing more than ensuring our riders are completely taken care of. We truly appreciate you taking the time to share your experience and leave a 5-star rating. See you back at the shop next time you need gear!
Reply from Cambria Bike
Hi Casey, thank you for the excellent feedback! Delivering top-tier gear with fast shipping and highly competitive pricing is exactly what we aim for with every order. We know how important it is to save a little cash and get your parts without the wait, so it's wonderful to know we checked both boxes for you. We appreciate the support and the 5-star rating!
Reply from Cambria Bike
Hi Neil, thank you so much for the feedback! We are thrilled to hear that your order arrived right on time and that you are happy with both the quality and the pricing. Delivering a high-value, reliable experience from click to delivery is exactly what we aim for, so it's wonderful to know we hit the mark. We appreciate the support and the 5-star rating!
All around good
Fairly fast shipping and everything I've needed has been well packaged. The site is pretty straight forward and easy to navigate
5 May 2026
Reply from Cambria Bike
Hi Steven, thank you so much for the detailed feedback! We work hard to make sure the entire experience is seamless—from the moment you browse our site to the second your gear arrives safely at your door. Knowing that you find the website easy to navigate and that our team's packaging met your standards is awesome to hear. We truly appreciate the support and the 5-star rating
Reply from Cambria Bike
Hi Alex, thank you so much for the incredible feedback! We are absolutely thrilled to hear that you are loving your new Cervélo. They are world-class machines, and our team takes an immense amount of pride in building them up perfectly so they are ready to fly right out of the box. We truly appreciate you trusting our shop with such a major upgrade, and we look forward to helping you keep it running flawlessly. Enjoy every single mile on that stunning ride!
Finding chainrings for my old mountain bike
Finding chainrings for my old mountain bike has been a challenge, but with cambria I was able to find the correct part !
4 May 2026
Reply from Cambria Bike
Hi RKallas, thank you so much for the feedback! Sourcing the correct chainrings for an older mountain bike can feel like a real needle-in-a-haystack search with how quickly standards change, so we are absolutely thrilled that we had the exact part you needed to keep your rig on the trail. We take a lot of pride in keeping a deep, diverse inventory of components to support builds of all generations. We truly appreciate the support, the 5-star rating, and we look forward to helping you with your future vintage projects!
Got the right part at a good price
27 April 2026
Reply from Cambria Bike
Hi Peter, thank you for the great feedback! Finding the exact part you need at a fair price is what we always aim to deliver, so we're thrilled to hear we hit the mark for you. We appreciate you taking the time to share your experience and leave a 5-star rating. Happy riding!
Reply from Cambria Bike
Hi Denese, thank you for the feedback! We’re so glad to hear your order was accurate and arrived right on time. We know how important it is to get the exact gear you need without any delays, so it's wonderful to know we hit the mark for you. We appreciate the support and the 5-star rating!
Reply from Cambria Bike
Hi Linda, thank you so much for the wonderful feedback! We are thrilled to hear that the sizing advice hit the mark and that you love your new shoes. Finding the perfect fit in cycling footwear can definitely be a challenge, so we take a lot of pride in helping riders get it right the first time. Glad to hear they arrived quickly, too—enjoy the new kicks on your next ride!
Everything that’s on sale is always too…
Everything that’s on sale is always too small or too large.
24 April 2026
Reply from Cambria Bike
Hi Kristian, thank you for your feedback, and we completely understand the frustration. It’s the classic 'clearance paradox'—the most common sizes often sell out at retail price, leaving only the smallest and largest sizes behind on the sale rack. We are constantly working to improve our inventory forecasting so we have a better spread of sizes available during sales. If there’s a specific item or size you’re hunted down, please reach out to us at sales@cambriabike.com and we’d be happy to see if we can find a deal or an alternative for you."
Fast assembly, fast shipping, great bike protection
Great communication from the company on my new Santa Cruz downhill bike. Assembly was fast and so was shipping. I also appreciate the way the bike was packaged and shipped. It was extremely secure with no scratches or damage even to the exterior of the box. The way the bike was wrapped and surrounded in bubble wrap was an improvement over other companies because it was very easy to unwrap the bike and remove from the box. I recommend your company for all mountain bike products, especially bike builds. Thank you.
30 April 2026
Reply from Cambria Bike
Hi JT, thank you so much for the detailed review! We’re thrilled to hear your new Santa Cruz arrived in pristine condition. Our build team takes a lot of pride in our custom packaging process to ensure that even the longest travel downhill bikes are completely secure and a breeze to unwrap. We appreciate the shout-out for our assembly and shipping speed—now get that rig out on the trails! Happy riding from all of us.
super helpful support
Everyone I've interacted with at CBO has been super helpful. My last visit was to get help getting a replacement crankset that I broke (from a bike I didn't even purchase from CBO). They managed the replacement of the crankset with FSA for no charge (under warranty) and had the new one to me in a week. They're a great example of why we need to continue supporting our local bike shops!
24 April 2026
Reply from Cambria Bike
Hi Dan! Thank you so much for the stellar review. Going to bat for riders with manufacturers like FSA is exactly what we love to do, regardless of where the bike was originally purchased. We're all part of the same cycling community, and our goal is simply to keep you rolling. We’re thrilled we could get that new crankset sorted out for you under warranty so quickly. Thanks for the shout-out, and we'll see you at the shop before your next big ride!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.