The guys in the SLO store are always friendly and knowledgeable. I went in looking for proprietary and no longer in production Mavic spoke cups and though they didn't have any Rob took the time to fin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been very happy with my on-line purchases from Cambria Bike. I have only had one minor issue with something that had fallen out of stock after my order. Their servce was awesome because they a... See more
Company replied
The online ordering was straight forward. Product selection contained plenty of options. Shipping was timely. I had one mix up, one chainring was incorrect, but that was operator error, I ordered the... See more
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Everyone I've interacted with at CBO has been super helpful. My last visit was to get help getting a replacement crankset that I broke (from a bike I didn't even purchase from CBO). They managed the... See more
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Company details
Written by the company
At Cambria Bike we are passionate about sports, cycling and healthy living. We pride ourselves on the quality of the products we sell, speed of delivery and first-class customer service. Our mission is to “Sell the world’s coolest bikes from the best place on Earth”.
Contact info
Commerce Way 1645, 93446, Paso Robles, United Kingdom
- Sales@cambriabike.com
- cambriabike.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Fast shipping and communication
16 March 2026
Reply from Cambria Bike
Hi Maria, thank you for the feedback! We’re glad we could get your order to Orlando quickly and keep you updated along the way. We appreciate your business and hope to see you again soon!
The shoes are excellent!
7 March 2026
Reply from Cambria Bike
Thank you, Alexander! We’re so glad to hear the shoes are working out perfectly for you. Getting that 'excellent' fit and performance is key to a great ride, and we’re happy we could help you find the right pair.
We appreciate the support and look forward to seeing you back for your next upgrade!
I bought a jacket but unfortunately it…
I bought a jacket but unfortunately it did fit. The return process was easy.
14 March 2026
Reply from Cambria Bike
Thank you, Dale! While we’re sorry the jacket didn't quite work out for you, we’re very glad to hear the return process was easy and hassle-free.
We know how important a perfect fit is for riding comfort, and we aim to make those swaps as smooth as possible. We hope we can help you find the right piece of gear on your next visit!
Good selection and fast service
14 March 2026
Reply from Cambria Bike
Thank you, David! We’re so glad to hear you enjoyed our selection and that our team could get your order processed and out the door quickly. Providing a fast, reliable service is a top priority for us.
We appreciate the support and look forward to helping you with your next ride or project!
Easy return of item that didn fit
The shoes didn't fit, but Cambria Bike were happy to take them back and refund the purchase. They made the return easy.
14 March 2026
Reply from Cambria Bike
Thank you! We’re sorry to hear the shoes weren't the right fit, but we’re very glad we could make the return and refund process easy for you.
Finding the perfect fit in cycling shoes can be tricky, so we aim to make those swaps as stress-free as possible. We appreciate the support and hope we can help you find the right pair on your next visit!
Last 2 parts left
Cambria was the only bicycle shop on the internet to have Shimano Steps battery charging port covers and I bought both of them. Thanks Cambria
20 March 2026
Reply from Cambria Bike
Thank you, Daniel! We’re so glad we could help you track down those Shimano STEPS charging port covers. We know how frustrating it can be when a specific, essential part is hard to find, so we’re happy we had the last of them in stock for you.
It sounds like you’ve got your e-bike maintenance sorted now! We appreciate the support and look forward to helping you find those hard-to-reach parts in the future.
Overall great experience!
The website is easy to navigate. Good selection of products at competitive prices. Fast shipping and products are properly packaged. Overall great experience!
14 March 2026
Reply from Cambria Bike
Thank you, Harvey! We’re thrilled to hear that you had an overall great experience with us.
We put a lot of effort into making our website easy to navigate and ensuring our products are priced competitively, so it’s rewarding to know that stood out to you. We also take extra care with our packaging to make sure your gear arrives in perfect condition and ready for the trails.
We appreciate the support and look forward to helping you with your next order!
Awesome experience
Awesome experience! Found an amazing deal and it shipped super fast. I would definitely use Cambria Bike again.
20 March 2026
Reply from Cambria Bike
Thank you, Matthew! We’re stoked to hear you had an awesome experience with us. Finding that 'amazing deal' is always a win, and we’re glad our team could get it processed and shipped out to you so quickly.
We appreciate the vote of confidence and look forward to helping you with your next build or upgrade. Happy riding!
Great quality and a great price
19 March 2026
Reply from Cambria Bike
Thank you, Somer! We’re so glad to hear that you’re happy with both the quality and the price of your gear. Striking that perfect balance is exactly what we aim for with every item we carry.
We appreciate the support and look forward to helping you with your next upgrade!
Reply from Cambria Bike
Excellent, excellent! Thank you so much, Pablo. We are thrilled to hear you're so happy with your experience. We appreciate your support and look forward to seeing you again for your next ride!
The website park tool orderwas easy to navigate
The website was easy to navigate, the order was all there and correct, and on time.
Thank you
10 March 2026
Reply from Cambria Bike
Thank you, Harry! We’re so glad to hear the website made finding your Park Tool gear easy and that everything arrived exactly as ordered. We know how important it is to have the right tools on the bench when you're ready to get to work on a project.
We appreciate the support and look forward to helping you with your next shop upgrade!
Incredible selection, fantastic prices, excellent customer service
Incredible selection, fantastic prices (especially sale items), quick and careful shipping, and friendly returns. What more could you ask for?
3 March 2026
Reply from Cambria Bike
Thank you, Luke! We really appreciate the kind words. We try to check all those boxes—keeping a massive selection of gear in stock, offering the best possible prices on our sale items, and making sure our shipping and returns are as smooth as possible.
It’s great to hear that the care we put into our packaging and service made a difference for you. We look forward to helping you gear up for your next ride!
I ordered two pairs of shorts and a…
I ordered two pairs of shorts and a pair of gloves, and by golly everything fit pretty good. It all arrived in a few days so I’m happy. Keep up the good work!
16 March 2026
Reply from Cambria Bike
Thank you, Bill! We’re so glad to hear that the shorts and gloves all fit 'pretty good' and arrived quickly. There’s nothing better than getting your new gear and having it ready to go for your next ride right out of the box!
We appreciate the encouragement and the 'by golly'—we’ll definitely keep up the good work. Happy riding!
Super fast and reliable free shipping
Super fast and reliable free shipping. Thank you!
29 March 2026
Unprompted review
Reply from Cambria Bike
Thank you, Vincent! We’re so glad to hear that our free shipping was both fast and reliable for you. We know that getting your gear quickly and without extra costs makes a huge difference when you're ready to get out and ride.
We appreciate the support and look forward to helping you with your next order!
Reply from Cambria Bike
Thank you, Ben! We’re happy to hear your experience was simple and convenient. Our team takes a lot of pride in being helpful and making sure every rider gets exactly what they need without the hassle.
We appreciate the support and look forward to seeing you again!
Bad customer service
Bad, still waiting to answer a email for a discount shipping label that you offered to return 2 items that I bought by mistake.
7 March 2026
Reply from Cambria Bike
Hello Hermes,
I sincerely apologize for the delay in our response and the frustration this has caused. We understand that waiting for a return label can be a major inconvenience, especially when you’re eager to get those items sorted out.
I have looked into your request, and we are absolutely still honoring that discounted return label for you. We are ready to send that over immediately so you can get those items back to us without further delay.
Please keep an eye on your inbox (and your spam folder just in case) for an email from our support team with the label attached. We appreciate your patience while we make this right.
full face helmet
fit seems very good I have not used it yet, but the reviews were good and the sale sealed the deal
4 March 2026
Reply from Cambria Bike
Thank you, Terry! We’re glad to hear the fit of your new full-face helmet is feeling spot on. We know how important that security is, especially when you're tackling more technical terrain.
It’s great that our sale helped you pull the trigger on a high-quality piece of safety gear. We hope it performs just as well on the trails as the reviews suggested. Stay safe and enjoy the ride!
Reply from Cambria Bike
Thank you, Bret! We’re so glad to hear you had a great experience with us. We appreciate the support and look forward to helping you gear up for your next ride!
Great shopping experience ordering my new bike
Great shopping experience ordering my new bike. The team let me demo a bike around neighborhood for a bit and then walked me through the ordering process. Once the bike came in, they assembled it and let me know when it was ready for pickup. Pretty simple and easy to work with crew.
13 March 2026
Reply from Cambria Bike
Thank you, Chris! We’re so glad we could help you find and order your new bike. Letting riders get a real feel for the geometry and handling with a demo is a huge part of making sure you get the right fit, so we're happy that helped your decision.
Our service team takes a lot of pride in those builds, and we’re thrilled to hear the assembly and pickup process was smooth for you. We look forward to seeing you back in the shop for your first tune-up. Enjoy the new ride!
Reply from Cambria Bike
Hi Laurie, thank you for the five-star shout-out! We’re thrilled to hear that our team hit the mark on speed, accuracy, and pricing. Providing that kind of value is exactly what we strive for. We look forward to helping you with your next order!
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