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Rated 5 out of 5 stars

CallRail is an easy to use tool, which provides and effective way to plug data leaks from online marketing. Most advertisers don't realize how many people still prefer calling a business over submitti... See more

Rated 5 out of 5 stars

CallRail is the best call tracking software out there! Their customer support is consistently awesome and I'm amazed at how far they will go to educate, stay up to date on the latest in technolog... See more

Rated 5 out of 5 stars

CallRail is a great tool and has the best support team of anyone we work with. Everyone is friendly, knowledgeable, and helpful. We don't run into actual issues with the platform itself, but anything... See more

Rated 1 out of 5 stars

Call Rail does not work in Australia so don't bother signing up for their free 14 day trial. Their system isn't able to generate local numbers, contact customer support and they'll tell you there's a... See more

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Company details

  1. Software Company

Written by the company

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.


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4.0

Great

TrustScore 4 out of 5

487 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Callrail is an excellent solution for a…

Callrail is an excellent solution for a business to help it grow and expand! My Atlanta business has taken off since we implemented into our system. Some parts of the integrations we are still trying to figure out but it gets the job done for what we needed it for an extremely reasonable price!

6 November 2018
Unprompted review
Rated 5 out of 5 stars

CallRail is a MUST for anyone that runs…

CallRail is a MUST for anyone that runs digital marketing campaigns or requires call recording for other purposes. I use it for every client and it has saved my butt more times that I can count. The reporting is super user friendly and the mobile app adds another layer of convenience.

28 August 2018
Unprompted review
Rated 5 out of 5 stars

Software is easy to use

Software is easy to use, even for non-technical people. Some of the features seem a little bit pricey though.

28 August 2018
Unprompted review
Rated 5 out of 5 stars

CallRail has been fantastic in allowing…

CallRail has been fantastic in allowing my company to get much more accurate revenue tracking from inbound phone calls from various sources. I can't wait to start trying using more phone numbers to track new inbound leads from other sources such as direct mail.

28 August 2018
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Call Rail is an awesome way to create phone numbers and track who is calling you. I used it for online advertising and I strongly recommend it. Call Rail has great customer service, reasonable pricing, and an easy to use interface.

28 August 2018
Unprompted review
Rated 5 out of 5 stars

We had switched from using WordStream's…

We had switched from using WordStream's call tracking system to CallRail's and it was the best decision! With CallRail you get the choice if you want a local phone number or a toll free phone number, are able to listen to the call recordings, can even download the recordings or transcribe them, so you can send it to your clients, and I know exactly where the phone call came from, for example if they clicked on a Google Ad and went to the website and then called the report says Google Paid.

28 August 2018
Unprompted review
Rated 5 out of 5 stars

It's the best

It does what it's supposed to - not that expensive - and has an elegant, easy-to-use UI.

28 August 2018
Unprompted review
Rated 5 out of 5 stars

Easy & Indispensable...

My team and I have used CallRail for our clients for the past year and it has been an indispensable tool. This service allows you to monitor and metricize in such an easy way, I would suggest it to anyone. The team at CallRail has been very helpful not only through implementation, but throughout the entire process.

I think you'll find everything simple and easy to use and your reports will allow you to tweak your practices for a great ROI in no time.

28 August 2018
Unprompted review
Rated 5 out of 5 stars

Great product, does what it needs to do

CallRail is a great product for businesses looking to get into call tracking at an easy-to-digest level of investment. The tool is easy to deploy, the interface is slick and easy to navigate, and things just "work" as expected. I'd highly recommend CallRail to businesses of any size.

28 August 2018
Unprompted review
Rated 5 out of 5 stars

Call Rail has been a great tool

Call Rail has been a great tool for our agency. Our favorite feature is the call recording functionality so we can listen to calls and adjust our targeting based on what we are hearing.

28 August 2018
Unprompted review

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