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CallIndia.com Reviews 677

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 3 out of 5 stars

Mostly works fine. Inexpensive pricing. Some things to improve - 1. Some time connection takes too much time, or gets disconnected. Although not too frequent, still happens. 2. Sometime receiver g... See more

Company replied

Rated 4 out of 5 stars

I am an existing customer and didn't get the current 6 monthly plan rate which is $41.94 for six months. I don't understand why? I got the following response through email from the custo... See more

Company replied

Rated 4 out of 5 stars

Call India is very good and affordable service. Before this service I was using vonage service which is little expensive. I have not faced any issues so far since I started using this service. They h... See more

Rated 3 out of 5 stars

I’m using CallIndia service since 2016 but from last few months mobile app is troubling a lot. I’m unable to make a call from CallIndia mobile app even though I have strong WiFi connectivity and mob... See more

Company replied

Company details

  1. Electronics & Technology

About CallIndia.com

Written by the company

CallIndia.com is a platform dedicated to Indian immigrants all over the world, and supported by a team with over 13 years experience in long-distance telecommunications. Indians abroad have several calling options: calls with or without Internet connection, and several calling plans to choose from. The service was set in 2017, after 13+ years of experience in the ethnic calling market. The main focus is to offer the lowest cost on calls to India and other destinations, at the highest quality, and finally bringing Indians together, regardless of their location.

For more info, visit the website:

Written by the company

Unlimited calls to India with the best calling plans

100% Quality Guarantee | Pay less, talk more

We believe international calling should be simple, reliable and affordable. Call any phone in India from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.

  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Contact info

3.5

Average

TrustScore 3.5 out of 5

677 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

This is totally crap

This is totally crap. I cannot make a single call since yesterday from the moment i install and recharge. Customer care is not helpfull. Neither i can hear any sound not even for ring nor the other person can hear me although they receive the call. And defenitly its not the internet. I even try reinstalling the app., turning my phone off, switching the internet. I tried everything. Its the app that is not working

17 November 2024
CallIndia.com logo

Reply from CallIndia.com

Hello,

Our Customer Service agents have sent you an email regarding the issue you are reporting. Please get back to them letting them know how the service is working for you these days, so they can further help you, if needed.

Your CallIndia team

Rated 1 out of 5 stars

When I am in any call call India…

When I am in any call call India intentionally ask to dial the number again .This is strategy to frustrate users from making calls more than 5 minutes .Last two years I am complaining about it and no solution have been provided

12 November 2024
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for reporting your issue to is! Our Customer Support agents have made a few adjustments to your calling routes, and your call quality should improve from now on. Please try placing calls once again and contact us if the issue further persists.

Your CallIndia team

Rated 1 out of 5 stars

Worst experience since 6 months .

Worst experience since 6 months .
Always disconnects .
Not able to call properly without issue ls

1 October 2024
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

Rated 3 out of 5 stars

Not a great connection to India

Not a great connection to India. The call is not good as whatsapp. The value for money is not worth. Looking to cancel.

9 September 2024
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

Rated 1 out of 5 stars

Call india app works sometimes but many…

Call india app works sometimes but many times doesn’t work. I called customer service and every time they told me just delete it and do it again and I did too many times but it has a same problem. Long time ago I referred my friends to buy call India and they have same problem, I hope someone can solve this issue, thanks

10 August 2024
CallIndia.com logo

Reply from CallIndia.com

Dear Carl,

Thank you for sharing your experience and for being a loyal customer. We sincerely apologize for the issues you've been facing with the CallIndia app. We understand how frustrating it can be when the app doesn't work consistently.

Your feedback is invaluable, and we're committed to resolving this problem. We promise to escalate this issue to our technical team for a more in-depth review. Rest assured, we are working on a solution to ensure a more reliable experience for you and your friends.

If you have any other concerns or need further assistance, please don't hesitate to contact us.

Rated 1 out of 5 stars

Poor service

Just purchased a plan 2 days back and now getting server error. Their website is down too so you can’t really reach them. Now can’t use it until they fix the error at their own schedule. Can’t use the service until they do so.

1 May 2024
Unprompted review
CallIndia.com logo

Reply from CallIndia.com

Hello,

Since you've provided no personal details, we can't find your account in our system and therefore unfortunately we're unable to help you. Our website is active, please contact our Customer Support team here: https://callindia.com/contact (Company Info tab).

Your CallIndia team

Rated 2 out of 5 stars

Does not work on my 2nd device

Does not work on my 2nd device. It use to work before

18 April 2024
CallIndia.com logo

Reply from CallIndia.com

Hello,

Yes, one account should work on two devices simultaneously. Please contact our Customer Support team if you're still experiencing issues. They are available 24/7.

Your CallIndia team

Rated 1 out of 5 stars

Bad network

Very in consistent and bad network. When I need the most it’s server is down

18 April 2024
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

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