Callie Reviews 

29,004
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Was very pleased with my experience. I had an estimated delivery date of 17 Aug, and it arrived days early. The monogram of my wife's initials turned out perfect and she loves the bag, started using... See more

Rated 5 out of 5 stars

Ger: super süße Geschenke für meine Frau zu Weihnachten (2 Holzkatzen mit Gravur und eine Modellage unseres Hundes). Der Versand war ebenfalls schneller als erwartet und es roch nicht wie bei andere... See more

Company replied

Rated 5 out of 5 stars

Everything went good from the day of order. It was delivered as expected with all infos about order status and time of delivery. I ordered a cup with personalized graphic. It met my expectations excep... See more

Rated 5 out of 5 stars

I’ve purchased several things from Callie recently and I’ve been very pleased with all of them! I absolutely love the items that you can personalize with the appearance of your recipient. The fonts us... See more

Company details

  1. Gift Shop

Written by the company

Callie ist der führende kreative Online-Geschenkeladen. Wir bieten ein breites Sortiment an maßgeschneiderten und originellen Artikeln, die den Beschenkten inspirieren und begeistern werden. Seit unserer Gründung im Jahr 2017 haben wir es uns zur Aufgabe gemacht, herauszufinden, was sich Menschen auf der Suche nach einem Geschenk wünschen und wie wir ihre personalisierten Geschenkideen zum Leben erwecken können.


Contact info

  • UNIT 05, FLAT A, 9/F, KWAI SHING INDUSTRIAL BUILDING PHASE 1, 36-40 TAI LIN PAI ROAD, 000000, KWAICHUNG , Hong Kong

  • support@callie.de
  • callie.de

4.6

Excellent

TrustScore 4.5 out of 5

29K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(29,004)

10,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not what I expected- shipping was slow

Unfortunately i didn’t read the description. It’s flat wooden ornaments. It was disappointing. Also took sooooo long to get. I will not be reordering.

4 November 2025
Unprompted review
Callie logo

Reply from Callie

Vielen Dank, dass Sie bei Callie bestellt haben. Es tut uns leid zu hören, dass Sie ein Problem haben. Könnten Sie uns bitte Ihre Bestellnummer und die E-Mail-Adresse, die Sie für die Zahlung verwendet haben, an support@callie.de mitteilen, damit wir Ihnen bei der Überprüfung helfen können? Vielen Dank für Ihr Verständnis.

Rated 1 out of 5 stars

Very bad item not real leather

Very bad item. It was advertised as leather but was in fact very cheap PU leather which smelled very bad. I couldn’t give that to anyone for a present. It was also quite expensive.

27 November 2025
Callie logo

Reply from Callie

We sincerely apologize for the disappointment you experienced with the item. We understand your frustration, especially when expecting a different material for a gift.

Regarding the material description, we would like to clarify that the product page does state "PU Leather" as the material. We encourage all customers to review the product details carefully before placing an order to ensure it meets their expectations.

However, we have processed a refund for your order as a gesture of goodwill. The refund should reflect in your account within 3-5 business days, depending on your payment method and bank.

We value your feedback and will use it to review how we present material information to avoid future misunderstandings. Thank you for your understanding.

Rated 4 out of 5 stars

product was good quality

product was good quality, communicated properly about the delivery and package arrives in good shape.
Need an english website to better check and verify the offers,

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Do yourself a favor and order!

I’ve purchased several things from Callie recently and I’ve been very pleased with all of them! I absolutely love the items that you can personalize with the appearance of your recipient. The fonts used for names are beautiful! Couldn’t be happier with this company! Highly recommend!!

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Low quality Trash

11 November 2025
Callie logo

Reply from Callie

Vielen Dank, dass Sie bei Callie bestellt haben. Es tut uns leid zu hören, dass Sie ein Problem haben. Könnten Sie uns bitte Ihre Bestellnummer und die E-Mail-Adresse, die Sie für die Zahlung verwendet haben, an support@callie.de mitteilen, damit wir Ihnen bei der Überprüfung helfen können? Vielen Dank für Ihr Verständnis.

Rated 1 out of 5 stars

Order incorrect personalisation

Order did not arrive , company responded quickly and sent out a new order which arrived very quickly . I was hoping to return to Trust Pilot to re do my 1 star rating for a 5 as the service was excellent . However the order is wrong and as it was personalised I cannot give it to the recipient as it is . I’ve e mailed Callie and had no reply .
Such a shame as the quality of the items is excellent but the personalisation is not correct .

22 November 2025
Unprompted review
Callie logo

Reply from Callie

We're sorry your shopping experience didn't meet your expectations. Our customer service team has already responded to your inquiry via email and is available to assist you at any time. Please check your emails and don't hesitate to contact us at support-uk@callie.com
if you need further help. Thank you for choosing Callie!

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