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Callie Reviews 217,604

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 68,622 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality and aesthetic appeal, often highlighting the successful personalization options. Many people appreciate the efficient delivery service, noting that their orders arrived on time and in excellent condition, making the overall purchasing experience very positive. However, some customers reported issues with product quality, mentioning items that were poorly made, defective, or not as described. A few people also experienced problems with delivery, such as delayed shipments or packages that were reported as delivered but not received.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers love the personalized items,... See more

Quality

Customers had positive experiences with quality. Many reviewers expressed satisfaction, highlighting items... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the service as very fast and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was a very adorable thoughtful item I purchased for my mom for Mother's Day. I put all of her granddaughter's names and their birth flowers on the suncatcher. The only thing is that I hope they wou... See more

Rated 4 out of 5 stars

The necklace arrived on time. Thank you, its beautiful and good quality. The only thing i recommend is the writing on pendent can be bigger, its barely noticible. my granddaughter loved the details... See more

Rated 4 out of 5 stars

I had a very bad experience with you but I thought Id give you another try. I was very pleased with my purse. The bad experience was with a mug I ordered for my grandson. It arrived and his name is Fo... See more

Rated 5 out of 5 stars

Callie were amazing .I accidentally left out a letter on my order ,I contacted them and without any quibble they sent me another set at half the amount .it was my fault but they answered me instan... See more


Company details

  1. Gift Shop
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewelry Store

Written by the company

Callie is the leading creative online gift store. We feature a broad assortment of tailor-made and original goods that will inspire and delight the giftee. Since founded in 2017, we have made it our mission to discover what people desire when looking for a gift, and how we can bring their personalized gift ideas to life.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

218K reviews

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Rated 3 out of 5 stars

Very cute bag, but

Very cute bag. Correct personalization. Paid extra for the zipper and it has already broken.

26 April 2026
Callie logo

Reply from Callie

We are so sorry about the experience that you're having with us. We offer a 99-day warranty and dedicated customer service. Could you please kindly provide us with your order# and payment email address via support@callie.com so that we can further assist? We would love to help!

Rated 5 out of 5 stars

I was very disappointed with the whole…

I was very disappointed with the whole service, I paid $10 extra to get it on a fast delivery. It still didn't come fast. It was very cheap made and I would never order anything from y'all again and I would never recommend my overall experience with the quality, the service delivery. Everything about it was dissatisfied.

22 May 2026
Rated 1 out of 5 stars

Zip bag appears to be very thin and…

Zip bag appears to be very thin and flimsy so not worth £18.00

24 May 2026
Callie logo

Reply from Callie

We are so sorry about the experience that you're having with us. We sincerely apologize for our product not meeting your expectations. We have already passed your suggestion to our related department in order to improve our quality and crafting skills. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out via support@callie.com. We are here to assist you.

Rated 1 out of 5 stars

The ring is beautiful but you can’t…

The ring is beautiful but you can’t even see the names. They were supposed to be black letters but nope. I’m pretty disappointed.

19 May 2026
Callie logo

Reply from Callie

We are so sorry about the experience that you're having with us. Could you please kindly provide us with your order# and payment email address via support@callie.com so that we can further assist? We would love to help!

Rated 1 out of 5 stars

I am completely disappointed

I am completely disappointed, the ring did not arrive, my daughter did not get her ring, I am very sad

14 May 2026
Callie logo

Reply from Callie

We are so sorry about the experience that you're having with us. According to logistics tracking site, the package has been marked as delivered to your shipping address. However, we are sorry to hear that you have not received it. Could you please kindly provide us with your order# and payment email address via support@callie.com so that we can further assist? We would love to help!

Rated 5 out of 5 stars

Amazing service

Amazing service, quick delivery and superb quality! Highly recommend and especially for those people in your life that used to grow up loving lego

24 May 2026
Rated 2 out of 5 stars

Poor quality jewellery.

I ordered gold plated Locket ring for my son for his birthday in April and at first was very happy with it initially, but within a month the gold plate had worn off the underside of the ring showing the silver metal underneath so unfortunately can only give 1 star. The item was however delivered just in time for his birthday, the day before actually so will give 1 star for delivery so only 2 stars in total, needless to say I won't be ordering anything else from Callie.com.

19 May 2026
Callie logo

Reply from Callie

We are so sorry about the experience that you're having with us. We offer a 99-day warranty and dedicated customer service. Could you please kindly provide us with your order# and payment email address via support@callie.com so that we can further assist? We would love to help!

Rated 1 out of 5 stars

I paid an extra $10.00 for faster…

I paid an extra $10.00 for faster shipping. It was supposed to arrive on May 8th for Mither’sDay and didn’t arrive until May 20th.. I would like the added shipping fee sent back to my original payment. I was pleased with my order but hopefully my extra shipping will be added back to my credit card. Thank you

15 May 2026
Callie logo

Reply from Callie

We fully understand your shopping experience and sincerely apologize.

Please note that our delivery time includes production and shipping time: All items are handmade after ordering and typically take 3-5 business days to complete; Shipping time depends on your chosen shipping method.

Your order was placed on May 4th, using expedited shipping, with an estimated delivery date of May 15th to 17th. In fact, your order arrived on May 13th without any delays. If you have any further questions, we would be happy to provide further assistance.

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