CallFire Reviews 24

out of business and scamming newcomers via
eztexting. Current chargeback in progress. Dont trust them with a nickel

After 18 years they went out of business. Suddenly didn’t allow payment cards to be updated. The customer service is run by a bot and their telephone support is a non working number or one that directs back to the website which is answered by a non-smart bot. I lost over 14 telephone numbers on more then 40 websites because of them and my business is suffering! Now I must redo all with new numbers and website updates and paper invoice updates.

I have tried calling over a dozen times the last couple of weeks and using the support ticket form on the website. No one calls or emails back. It is very frustrating to pay for this service and not be able to get any assistance with it when I have an issue.

I had a number that was receiving calls for sales and offers in multiple languages from many different places

I requested a replacement for that number and was given back a credit for the amount I spent on the number

Customer Service is quick and easy and painless

The service is great when it is working.. We have run into several issues using our American Express cards to recharge the account. The only solution we were offered is to pay for a year in advance instead of monthly. Not a viable solution for us.

Always great and fast customer service. Everything works very well for our company with them including the call tracking and call recordings. Without it properly functioning, we wouldn’t know where our calls come from for marketing purposes. Keep up the great work! :)

Great price, great service, reliable numbers! Enough said, since that's what we want with companies like this - not too much to ask and they deliver as requested :)

I got excellent, personalized service, and the end-product produced great call results, too!

I'm a high school teacher, and Callfire has been an invaluable service for parent communication. I can set up my classes' call lists and send out robo calls to all the parents of my students (or selectively) for things like invitations to parent-teacher conferences, updates on student performance/behavior, and much more. It even tells me how many were live answers versus went to message, etc... I couldn't recommend Callfire enough to teachers struggling with making all those phone calls to parents, because who has time for that?!

Seamless Process for our large call campaign. They helped me to customize the broadcasts for various campaigns and add our own messages and even a randomized code for each caller. Couldn't have had an easier way to complete our project. Definitely recommend.

Great customer service! Every time I call CallFire with my issues or concerns they were able to resolve it very quickly!

The customer care experience has been great. Every single time we have come across a challenge being that this is our first time using CallFire, someone always helps us overcome it. Customer care is very important and CallFire has made sure to provide that in excellence.

I am not a super nerd and can make it work for my business call tracking and voicemail needs.

this service sent automated calls out to thousands of voters at 2:30AM instead of PM ( the setting i chose). I lost the election by 200 votes out of over 100,000 total votes cast.

Callfire did, after a month, reimburse the cost of their fees.

Great customer service.
Great products and services.
Great value.
Thanks!

A little difficult to figure out how to use on your own, but they have great customer service to help you.

Callfire has helped me get new and stay in touch with new clients on its platform. Customer service has been great answering questions and showed awesome customer care by reaching out before questions about services was needed. Keep up the great work!!!