Sophie from Calilio was fantastic! She guided me through setting up my WhatsApp Business account and even arranged a shared Google video chat with their tech department so we could share screens and g... See more
Company replied
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See what reviewers are saying
After a thorough search and trying out over 10 companies, I chose to work with Calilio. To be honest, I’ve never come across such a helpful and responsive support team anywhere else. They rep... See more
Company replied
Wiz is an amazing agent, helped me very quickly and got my account up and running, helped me even when i was frusterated, but he helped me threw the process and got it all running smoothly, Just waiti... See more
Company replied
Service dropped out continually - isnt customisable in ring duration. Had the caller on the line for 2 minutes just to ring around to 2 staff. 95% of callers hung up before reaching our voicemail.
Company replied
Company details
Written by the company
Calilio is a AI powered cloud phone system providing virtual numbers in over 100 countries. Its intuitive dashboard and unified callbox enable easy calling, texting, voicemails, chats, and image sharing from one window. Standard plans starts at $12/month (billed annually) with features like web/app dialer, call filters, and call forwarding. Advanced AI features, including sentiment analysis, call summaries, and transcriptions, enhance communication by identifying client emotions and simplifying call insights. Calilio’s customizable Premium plan at $28/month (billed annually) and Enterprise plan (Custom) cater to diverse business needs, making it a versatile and cost-effective solution for modern businesses.
Contact info
ROBINSON ROAD , Singapore, 048545, Raffles Place, Singapore
- +65 3138 6158
- support@calilio.com
- calilio.com
Breach of guidelines
Their service is great!especialy Toby…
Their service is great!especialy Toby who did his best to activate my account as early as possible. They also have a good back up customer service and support where you can rely if incase you need help. Great work Calilio and the team customer service and support behind them.
26 August 2025
Unprompted review
Reply from Calilio
Dear Allan,
Thanks a lot for your feedback!
We’re glad Toby could get your account activated quickly and it’s great to know our support team has been reliable for you. We’ll keep up the good work!
— Calilio Team
Reply from Calilio
Dear Reema,
Thank you for your kind words! We’re delighted to know you found our customer service helpful. Providing the best support experience is always our priority and your feedback motivates our team to keep delivering excellent service.
Best regards,
Calilio Team
Piss Poor at Best
Been with them for 4 months. Always a problem. Complained 5 times about calls being cut off for no reason. Fee is much more than they stated. Have to get sent an OTP every time I loge on. When I speak to a rep their English is so poor I can't understand them. Date of experience is requested below. Hell it goes on for months.
15 May 2025
Unprompted review
Reply from Calilio
Hi Dennis,
We’re genuinely sorry to hear about your experience. This is not the level of service we aim to provide at Calilio, and we want to resolve this for you as quickly as possible.
To help us investigate, please email support@calilio.com with your account details and reference this review. Our team will look into the call drops, billing discrepancies, OTP login issues, and ensure your future interactions are smooth and reliable.
For faster support, you can also reach us directly via:
Live KrispChat: https://go.crisp.chat/chat/embed/?website_id=e6f4a1e7-86c6-42a1-a6a8-fab86eba7059
WhatsApp Support: https://wa.me/12542563220
Your feedback is invaluable — it helps us improve and ensures all Calilio customers enjoy reliable, seamless service.
Best regards,
Calilio Support Team
I've been struggling to find a carrier…
I've been struggling to find a carrier that could port my number overseas. Then I found Calilio. Customer service has been immediately responsive and most helpful. Martina was especially helpful and friendly. I'm looking forward to my new service with what appears to be a top-notch company.
14 August 2025
Unprompted review
Reply from Calilio
Dear Wally,
Thank you for sharing your experience! We’re delighted that we could help make the number porting process smooth for you. Martina will be pleased to know her friendly and prompt assistance made such a difference.
We’re excited to have you on board and look forward to providing you with the reliable service you deserve.
Best regards,
Calilio Support Team
Failed promtional
Failed promtional, it shows buy a US number in $2 and then when you signup then ask 10$ per month minimum subscription.
13 August 2025
Unprompted review
Reply from Calilio
Thank you for sharing your feedback. We’d like to clarify how our pricing works to avoid any confusion. When purchasing a US number, the price you see (e.g., $2 per month) refers to the cost of the number itself. To fully use the number, a monthly subscription is also required which is currently $15 per month.
The subscription ensures you have full access to all features, including messaging, calling, and support, which cannot be covered by the number fee alone. Both steps purchasing the number and subscribing to a plan are necessary for full functionality.
As an additional benefit, first-time users can claim a free number from the US or Canada when signing up, giving you an easy way to get started.
If you have any questions or need assistance, you can reach our team directly via live chat available on our website or by emailing support@calilio.com.
We appreciate your understanding and are always here to help.
The product is excellent
The product is excellent, and the customer service staff are also very helpful.
11 August 2025
Unprompted review
Reply from Calilio
Dear Kindv,
Thank you for your positive feedback! We’re thrilled to know you’re happy with our product and appreciate the helpfulness of our customer service team. Your satisfaction is our top priority, and it’s great to see that reflected in your experience.
Best regards,
Calilio Team
Daryl answered all my questions and…
Daryl answered all my questions and attended to my doubts with proper response
11 August 2025
Unprompted review
Reply from Calilio
Dear Bimal,
Thank you for sharing your experience! We’re pleased to hear that Daryl was able to address all your questions and provide clear, helpful responses. Delivering attentive and accurate support is very important to us.
We appreciate your trust in Calilio and are always here to assist you whenever needed.
Best regards,
Calilio Support Team
Thanks so much for your help
Thanks so much for your help! I especially want to mention Martina — she has been really kind and very helpful throughout the process.
10 August 2025
Unprompted review
Reply from Calilio
Dear Wassila,
Thank you for your kind words! We’re delighted to hear that Martina provided you with kind and helpful support throughout your experience. Our team takes great pride in assisting our customers with care and dedication.
We appreciate you choosing Calilio and look forward to supporting you anytime you need.
Best regards,
Calilio Support Team
Reina
Great support from Reina, helping me through the authorisation process.
1 August 2025
Unprompted review
Reply from Calilio
Hi Domino,
Thank you for sharing your experience! We’re delighted to hear that Reina was able to guide you smoothly through the authorization process. Her dedication to assisting our customers is truly commendable, and your recognition means a lot.
We’re glad to have you with Calilio and look forward to supporting you whenever needed.
Warm regards,
Calilio Support Team
its a good service and fast customer…
its a good service and fast customer service
24 July 2025
Unprompted review
Reply from Calilio
Dear Malshan,
Thank you for your feedback! We’re glad to know you’re satisfied with our service and found our customer support fast and efficient. Providing quick and reliable assistance is always our priority.
We appreciate your support and look forward to continuing to serve you!
Best regards,
The Calilio Team
Great support team
Luca was very helpful and allowed me (internet noob) to get my international number. Recommend
23 July 2025
Unprompted review
Reply from Calilio
Dear Lou nae Andre,
Thank you for your kind words! We're delighted to hear that Luca was able to assist you effectively in securing your international number. We know technology can sometimes feel overwhelming, and we're glad our team could make the process smooth and easy for you.
Your recommendation means a lot to us. If you ever need further help, we’re just a message away!
Warm regards,
The Calilio Team
Alex and Amelia helped me a lot by…
Alex and Amelia helped me a lot by providing quick and valuable support. I rate their services as excellent. Calilio is helping me to make calls to the USA easy. Thank you.
20 July 2025
Unprompted review
Reply from Calilio
Dear Prashanth S,
Thank you for your thoughtful feedback. We’re pleased to hear that Alex and Amelia were able to provide you with quick and valuable support. We're proud to have them on our team!
It’s great to know that Calilio is making your calling experience to the USA smooth and easy. We truly appreciate your kind words and are here whenever you need further assistance.
Best regards,
The Calilio Team
Excellent service
Excellent service.
Quick, exact and patient. Good job!
13 July 2025
Unprompted review
Reply from Calilio
Hi Jonathan,
Thank you for the kind words! 😊
We’re thrilled to hear you found our support quick, accurate, and patient that’s exactly what we strive for.
If you need any help down the road, don’t hesitate to reach out. We’re always here for you!
Best regards,
Team Calilio
Alex and Luca helped lot to resolve the…
Alex and Luca helped a lot to resolve the issue.
13 July 2025
Unprompted review
Reply from Calilio
Hi Parminder,
Thank you so much for your feedback!
We're glad to hear that Alex and Luca were able to help you resolve the issue. Our support team is always here to ensure everything runs smoothly, and it’s great to know their efforts made a difference for you.
If you ever need anything else, feel free to reach out. we’re just a message away!
Warm regards,
Team Calilio
I'm just starting
I'm just starting, but the Calilio team has been fantastic to work with.
A shout out to Alex and Bindhu. Without their assistance, I wouldn't have had my questions sufficiently answered to make a buying decision and get up and running.
And their team has walked us through the setup process every step of the way. We are operational in less than a day.
Can you find a cheaper solution? Yes. But you may get what you pay for.
- Gary
1 July 2025
Unprompted review
Reply from Calilio
Hi Gary,
Thank you for sharing your experience. It means a lot to us!
We’re so glad to hear that our team, especially Alex and Bindu were able to support you through your onboarding journey. Their dedication truly reflects what we strive for at Calilio making the setup process smooth and ensuring our users feel supported from the very first step.
We're excited to have you with us and appreciate your honest perspective. You’re right reliable service and real human support can make all the difference and we’re committed to providing that every day.
If there’s anything more we can do for you, don’t hesitate to reach out.
Warm regards,
Team Calilio
The plan does not include what they…
The plan does not include what they promise. Afterward they refused to refund by telling all kind of lies. Stay away from this dodge service
6 June 2025
Unprompted review
Reply from Calilio
Dear Ohyoon,
Thank you for sharing your feedback.
We're genuinely sorry to hear that you’re disappointed. At Calilio, we are committed to providing transparent service and ensuring our users are supported at every step.
To clarify, as per our Refund Policy, refunds are issued only if:
The request is made within 14 days of account creation and
The platform hasn’t been used for SMS, calling or number activation.
If these criteria are not met, we are unable to process a refund. However, we understand that each case is unique. If you believe your situation qualifies for a re-evaluation, please don’t hesitate to contact us at support@calilio.com with your account information. Our team will gladly take another look and assist you further.
We truly value your feedback and are here to help clarify or resolve any concerns.
Warm regards,
The Calilio Team
I just got onto the platform today
I just got onto the platform today, but my experience with them in setting up and in porting an existing number (which is not an easy thing to do) has been absolutely 5 star. Questions answered rapidly and easily. I'm going to start making and receiving calls on my dedicated number and will get back with another review after about a month of using the platform. I have no doubt it will be just as efficient as the set up and porting process.
16 June 2025
Unprompted review
Reply from Calilio
Hi Rosemarie,
Thank you so much for your thoughtful feedback and for choosing Calilio. We’re thrilled to hear that your onboarding and number porting process went smoothly. We know how tricky that part can be, so it’s great to hear our support team made it easier for you.
We’re excited for you to start using your dedicated number and can’t wait to hear your experience after a month of use. If you ever need any help along the way, feel free to reach out. We're always here at support@calilio.com.
Warm regards,
The Calilio Team
I like the power dailer most and the…
I like the power dailer most and the customer support is amazing.
10 April 2025
Unprompted review
Reply from Calilio
Hi Jagat,
Thank you so much for the kind words!
We’re glad to hear you’re enjoying the Power Dialer. It’s one of our favorite features too, designed to save time and boost productivity. And it’s wonderful to know our customer support made a great impression!
If you ever need anything or have questions, don’t hesitate to reach out to us at support@calilio.com. We’re always here to help.
The Calilio Team
Why I Chose Calilio After Testing Multiple Providers
After a thorough search and trying out over 10 companies, I chose to work with Calilio.
To be honest, I’ve never come across such a helpful and responsive support team anywhere else.
They reply within seconds, fully understand the issue, and their technical team is always ready to assist the client at a moment’s notice.
They even provide extra technical support through Google Meet.
In short, their support sticks with you until your problem is completely sorted and you’re fully satisfied.
I would highly recommend working with them without a second thought.
10 June 2025
Unprompted review
Reply from Calilio
Hi Mohamad,
Thank you for your incredible feedback!
We’re truly honored that after trying 10+ providers, you chose Calilio. Your experience reflects exactly what we strive for fast, knowledgeable, and hands-on support that stays with you until everything is resolved.
We’re glad our Google Meet support and technical team made a real difference. If you ever need anything else, don’t hesitate to reach out at support@calilio.com.
We appreciate your trust and strong recommendation!
Team Caliio
My issues were resolved quickly
I had some issues registering on the platform, but the support team helped resolve all of them, and I'm now a happy Calilio customer. The platform seems complicated initially, but the customer support team is always on hand to answer all your queries, which is quite impressive compared to other VoIP service providers.
6 June 2025
Unprompted review
Reply from Calilio
Hi Simon,
Thank you for sharing your experience!
We’re glad to hear that our support team was able to guide you through the registration process and get everything sorted out. We understand that platforms can sometimes feel complex at first, and we truly appreciate your patience.
It’s great to know that our team made a positive impression. we’re always here to help, 24/7. If you ever have more questions or need assistance, feel free to reach out anytime at support@calilio.com.
Team Calilio
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