The cake wasn’t good as expected. It had strong food colours especially the red colour which stained our hands.
Quality: 3
Value for money: 2
Reply from Cake Box
Thank you for your feedback Brincy, and we are sorry to hear about your experience.
Our colouring used in cakes is food-safe and fully edible. However, in some cases, stronger colours (such as red) may temporarily stain hands, and can also transfer onto clothing or soft surfaces. We do highlight this in our product guidance, but we understand it can still be unexpected.
We appreciate you bringing this to our attention. Your feedback has been shared with our team for review and improvement.
Kind regards,
Cake Box Customer Support
