Cahoot Reviews 75

Cahoot has been a life saver for our business. Their shipping is accurate and FAST. Easy intergration and fantastic support from their staff.

Cahoot ships super fast and is easy to work with. As a new company they have been super easy to work with and their support is unmatched. They respond quickly and are very knowledgeable. I highly recommend if you are looking for a 3PL partner that can store and ship quickly and effectively.

Cahoot has been an amazing addition to our business. We needed a partner that allowed us to ship faster, have shipping labels created automatically, and control our shipping costs. We could find other products that did one or two items well, but they never did the entire package and at the same time continue to be affordable.

With Cahoot we are able pick, pack and ship so much faster. Before, we were routinely rushing until 6pm to get orders out, but now, we're done most days by 4pm and that leaves us a 1-hour break to clean up and ensure everything is completed successfully. Our shipping supervisors are actually able to supervise the entire process rather than just the shipping label process, which will make our entire team more efficient. As a result, we've changed our team's hours and they get out of work earlier and we are getting more done than just taking care of orders (cleaning, maintenance, etc.). The best part - we've been able to reduce our numbers by 2 employees.

The ability to make sure that team members know what boxes to use is also invaluable. We are able to maintain inventory of boxes which means we know when to order more and can better budget for this cost. It also means that all team members are using the same box for items and it's the most cost effective box.

Additionally, the Cahoot team is amazing to work with. They are organized and have the training expertly set up. They are responsive and always helpful. I look forward to seeing what they come up with next because I know it will be great. I also appreciate their knowledge in the industry and their understanding and leadership on what it takes to meet all the ecommerce and marketplace requirements.

Cahoot will not dissapoint you!

Partnering with Cahoot has been a breath of fresh air! Their cutting-edge platform seamlessly integrates with our existing systems, creating a frictionless fulfillment experience and guaranteeing on-time deliveries.

In my 7 years of business, the "partnership" with Cahoot has been the worst business mistake of my career. Stay far away!

They constantly made errors with shipping, i.e a simple 60 piece wholesale order took 2 months to ship when they promised 2-3 days, they also promised they'd be able to use customer supplied labels but then redacted it and we had customers constantly emailing us the wrong products were shipped or missing items.

Finally the worst part is now we want to break away from this scam, move our 6k pcs of inventory, (less than 100 boxes), they're requiring we pay $22,000 USD. It's a 5 hour job to move inventory yet they are pigheaded we must pay that amount to release our property.

They misguided fees in intro calls, saying removal fees are billed as a wholesale order, ($45 an hour) - however they have a hidden fee which they claim entitles them to a $2.99 removal cost + additional BS fees ontop of it.

Quick responses to inquiries and works within your budget.

Cahoot has been a great partner to work with. We have managed to scale our shipping operations and have an efficient way to track our customer orders all the way to fulfillment. Considering working with this team if your business has shipping needs!

Very easy to use platform. Great Service.

I am very glad to work with Cahoot, as I always receive strong support from them when needed. It’s amazing how they are sensitive to the client’s needs.

We are having a great experience with the Cahoot platform. We truly appreciate the continuous support provided by the team.
Cahoot's robust features and functions have helped us simplify our day-to-day operations to handle multiple clients. Their customer support is responsive and very helpful. They are constantly working on updating the features and making the technology better with every passing day. We particularly love how seamlessly the platform handles FIFO compliances for the kind of goods we deal in.

We’ve been working with Cahoot for nearly 5 years now and I can speak from my personal experience. First, Cahoot software and platform is miles ahead of the other leading shipping solutions on the market because they’ve designed it from the ground up with today’s fulfillment needs in mind. We save hours daily since we switched. Second, their customer service is highly responsive and competent and they focus on resolving issues quickly. Happy to report that there really aren’t many issues but it’s good to know that the Cahoot team is there to help us when we need. Cahoot has always treated us fairly and their pricing is reasonable. I recommend Cahoot to other Sellers without reservation.

Used to work great but a lot of issues as of late and owner refuses to cancel subscription.

Cahoot is a great company with a team of real innovators and a fantastic software. My review will be focused more on the software:

The Cahoot software is very well thought out, with many unique features that set them apart from the competition. What was really a game changer for us is the fact that the software does rate shopping automatically and when we came in each morning to the office the labels were ready to be printed, saving us a tremendous amount of time and giving us the peace of mind that we are paying the lowest rates for our shipping. This enabled us to keep up with spikes in demand, such as when COVID-19 hit and Amazon FBA was backlogged for 2 months.

I also love their built-in WMS tools, such as "Scan to verify" which essentially guarantees we are shipping the correct item every time!

Finally, Cahoot has a customer support that really listens to the feedback of their users, and is constantly looking to improve their product. We started with them when the software was still pretty new, and they implemented many changes based on our feedback. This is not something to take for granted!

We started using Cahoot about three months ago and they have been great to work with -- always trying to provide great service and address any concerns and issues quickly and effectively. We've been very impressed with their shipping performance and communication on status of delivery for packages. It's very helpful to know when a package has run into a delivery problem so that we can be proactive with the situation instead of reactive after a customer contacts us. They also set up a HAZMAT shipping solution to ship our products that contain lithium ion batteries which was previously a challenge for another large 3PL company we were using. They do a good job with this and we've had almost no problems so far.

Cahoot has made ecommerce easier for our gourmet candied nuts business. Their features like late same-day cutoffs and weekend fulfillment helps with timely delivery of our products.

Cahoot has been very responsive and helped us begin to scale in the first year of our business. Good people. Patient. Always willing to jump on a call and figure things out. We are not yet doing high volume, but they recognized the vision and trajectory of our brand and we expect to rely on them much more in the years to come!

We use cahoot as our logistic platform in the US and we are really happy to work with them.

Can't say enough good things about this company.  I am a CFP (Cahoot Fulfilment Partner) so my warehouse and staff fill orders for Cahoot sellers.

Over the last 3 years I have had the opportunity to experience the incredible capabilities of Cahoot.ai, and I must say, it has completely revolutionized the way I view order fulfillment. This platform is nothing short of a game-changer for anyone looking for order fulfilment capacity without the expenses of warehousing, staff or all the other costs associated with filling your own online orders.  Cahoot relies on a network of hundreds of warehouses all over the country and can direct your orders to the warehouse that is closest to your buyer, reducing transit time and shipping label costs.

From the moment I started using Cahoot.ai, I was impressed by its intuitive interface and user-friendly design. It's evident that the developers put a lot of thought into creating an environment that fosters seamless communication, efficient teamwork as well as easy and lowest-cost order fulfilment.  The real-time visibility Cahoot.ai provides for both CFP's and sellers is nothing short of amazing. Sellers can track shipments, monitor inventory levels, and identify potential bottlenecks in real-time, allowing you to proactively address issues and keep clients informed. This level of transparency can greatly enhance customer relationships and instill confidence in the ability to meet buyer needs consistently.

The mechanisms in place for me, as a CFP, allow me and my staff to quickly fill hundreds of orders per day and the "scan verify" component ensures all of the orders ship with the correct product, quantity and packaging which reduces the sellers shipping costs and eliminates buyer complaints.  

I am very happy to continue my work with Cahoot.ai and look forward to many more years in our working relationship.

We have had the privilege of partnering with Cahoot and the experience has been nothing short of outstanding. Cahoot shines as a beacon of reliability, professionalism, and customer-centricity. I recommend Cahoot to any business looking for a top-tier 3PL partner that goes above and beyond to ensure success

As a Cahoot fulfillment partner, our business is able to add revenue using existing resources. Their systems are easy to use and communication is very strong. If you have your own distribution centers or need logistics work done, I absolutely recommend looking in to Cahoot.