Cafe Casino Reviews 

827
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Trustworthy and that's the most important thing regarding casinos. I love Cafe and their sister sites as well. The bonuses are like none other. U play your deposit 1st and if you hit on it just cancel... See more

Company replied

Rated 2 out of 5 stars

Y'all been going down hill for a while. Daily bonus would not have hurt. Show appreciation. You always had great customer service until now. Won't be back after 4 years with you I'm good ty

Company replied

Rated 2 out of 5 stars

Y'all been going down hill for a while. Daily bonus would not have hurt. Show appreciation. You always had great customer service until now. Won't be back after 4 years with you I'm good ty

Company replied

Rated 5 out of 5 stars

Cafe casino has a ton of different options for extra perks or casino money. Trivia is always fun and their customer service reps on discord are awesome.

Company replied

Company details

Written by the company

Get away from it all with Cafe Casino. We’re all about making sure you get the most out of your gaming experience in a truly unforgettable atmosphere. Come discover a world of stellar promotions, incredible online casino games, five star customer service, a secure and mobile-friendly website, and fast and free payouts. The industry is full of online casinos, but we’re the only ones who take care of you. So, don’t sweat the small stuff, kick back and escape from the daily grind with Cafe Casino.


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3.7

Average

TrustScore 3.5 out of 5

827 reviews

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No recent history of asking for reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(827)

408 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible never even let me get my free…

Terrible never even let me get my free spins for signing up or referrals always says you put in the wrong code or wrong card number to receive your winnings this game is an absolute scam

29 March 2026
Unprompted review
Cafe Casino logo

Reply from Cafe Casino

We’re sorry to hear about your experience..

If you’re receiving a message that a code is incorrect, our team can certainly look into this further to verify the exact code being entered, check whether it is still valid, and assist with any issues that may have occurred during the process. If the original offer is no longer applicable, we’ll also do our best to explore any other available options so you can still enjoy a welcome offer; we want your experience to be a positive one.

That said, please keep in mind that promotions and referral offers do come with specific terms and conditions, including validity periods and eligibility requirements. These are in place to ensure all offers are applied fairly and correctly at the time they are used.

We’d be happy to take a closer look into this for you, we have requested additional information here; so we can assist further.

Rated 1 out of 5 stars

I felt like it was a scam.You cannot…

I felt like it was a scam.You cannot even navigate throught the site without minimum 10 deposit

28 March 2026
Unprompted review
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Reply from Cafe Casino

We’re sorry to hear that you felt this way, but we’d like to clarify a few points to avoid any confusion.

A deposit is not required to navigate the site or explore our games. We also offer a practice/play-for-fun mode on many of our games, which allows you to get familiar with the experience without spending any money.

That said, we’d really appreciate it if you could share more details about what you experienced or what led to this impression. This will help us better understand the situation and assist you more effectively.

Our support team is always here to help and guide you if needed. We look forward to hearing from you.

Rated 1 out of 5 stars

its the little things like when they…

its the little things like when they false advertise saying deposit $30 of crypto and get 7 days of prize wheel. deposited $55 Of Litecoin and go to use my wheel spin and its like I didn't deposit anything lol. Then I try to reach out to customer support and not 1 agent is available and ive been trying for 2 hours! PLAY ON betonline.ag, bovada.lv or ignitioncasino.eu. WOULD NOT recommend cafecasino.lv after this experience.

27 March 2026
Unprompted review
Cafe Casino logo

Reply from Cafe Casino

We regret to learn about the frustration you've experienced.

We'd appreciate the opportunity to better look into your concern regarding this promotion and have requested more information here.

We look forward to your response and appreciate your patience.

Rated 5 out of 5 stars

Easy payout quick no hassle ,

Easy payout quick no hassle ,

18 March 2026
Unprompted review
Cafe Casino logo

Reply from Cafe Casino

Thank you for the great feedback! We’re glad to hear your payout was quick and hassle-free.

We appreciate your support and are always here if you need any assistance. Happy gaming! 🎉

Rated 2 out of 5 stars

How do I get a new Bitcoin wallet…

How do I get a new Bitcoin wallet address every time I want to withdraw from my account? This is ridiculous and I don't know how to do that. I don't like the fact that you can't withdraw earnings from bonus packages. I had over a $1000 in winnings that I couldn't withdraw and that is aggravating. That's why I don't do bonus packages anymore there's no point. Other than that I like the experience and the variety of games, although I wish they would add a 000 roulette table to make it more interesting. Maybe even add a pai gow table.

25 March 2026
Unprompted review
Cafe Casino logo

Reply from Cafe Casino

Thank you for your feedback.

We’re glad to hear you’re enjoying the platform overall, especially the game variety, and we truly appreciate your suggestions as well.

Regarding your concerns, it is absolutely possible to withdraw, and we’re sorry to hear that of the difficulties with crypto you're experiencing. For assistance with this, we recommend reaching out to our Support team, as they can guide you through alternative options and explain the benefits of each method.

When it comes to Bitcoin addresses, many wallets generate a new address for each transaction as a security measure. This is standard practice in crypto to help protect your privacy and funds. However, if you’re unsure how to manage this, our team can walk you through the process step-by-step. If you prefer, we can also arrange a call request so someone can guide you more directly.

Regarding bonus packages, withdrawals are possible once the wagering requirements have been met. We understand how frustrating that experience may have been, and if you’d like, our team can explain how these requirements work so you can make the most of them in the future.

If you need help with anything at all, please don’t hesitate to reach out; we’re here to assist you every step of the way.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. I love cafe casino! Massive wins and excellent payouts! Always a great experience!

23 March 2026
Unprompted review
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Reply from Cafe Casino

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you’ve had such a positive experience, especially with your wins and payouts. It’s always our goal to provide a fun, rewarding, and seamless experience for our players.

We truly appreciate your support and look forward to continuing to bring you great experiences

Rated 5 out of 5 stars

👍 cafe is great!

24 December 2025
Unprompted review
Cafe Casino logo

Reply from Cafe Casino

Thank you for the kind words!

We’re so glad to hear you’re enjoying your experience with Cafe.

We truly appreciate your support and look forward to continuing to provide you with a great experience!

Rated 5 out of 5 stars

This is a legit and fun casino

24 March 2026
Unprompted review
Cafe Casino logo

Reply from Cafe Casino

Thank you for your feedback!

We’re delighted to hear that you’re having a fun experience and that you view us as a trusted platform. Providing a secure, enjoyable, and reliable environment for our players is always our priority.

We truly appreciate your support and look forward to continuing to deliver a great experience!

Rated 5 out of 5 stars

Fast payouts

Fast payouts, gameplay Soo far for myself I've experienced little to no lag on slots and the customer or player support is awesome

24 March 2026
Unprompted review
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Reply from Cafe Casino

Thank you for sharing your experience with us!

We’re delighted to hear that you’ve been enjoying fast payouts, smooth gameplay, and minimal lag on our slots. It’s also great to know that our support team has made a positive impression.

Your feedback means a lot to us, and we’ll continue working to ensure you have a seamless and enjoyable experience every time you play.

Rated 5 out of 5 stars

I won

I won. They paid. That’s all I could ever ask for. Fair and fun!

3 March 2026
Unprompted review
Cafe Casino logo

Reply from Cafe Casino

Thank you for your feedback!

We’re thrilled to hear that you had a positive experience and that everything met your expectations.

We appreciate you choosing us and look forward to continuing to deliver a fun and reliable experience for you!

Rated 5 out of 5 stars

It’s really great

It’s really great. I love it.

17 March 2026
Unprompted review
Cafe Casino logo

Reply from Cafe Casino

Thank you for the kind words! We’re really glad to hear you’re loving the experience.

We truly appreciate your support and are always here if you need anything. Happy gaming!

Rated 1 out of 5 stars

Bad customer service and rude and…

Bad customer service and rude and disrespectful...won't recommend it to anyone ... they have been lieing to me saying they are going to put a bonus on my account still never showed up... shouldn't trust them

20 March 2026
Unprompted review
Cafe Casino logo

Reply from Cafe Casino

Update:
Thank you for taking the time to share the requested details.

After reviewing, we can confirm that this matter has already been addressed by our customer service team on several occasions. Please kindly note that the resolution provided is final.

If you have any other questions or need assistance with something else, we’re always here to help.

************************************************************************
We’re very sorry to learn about your experience. This is certainly not the level of service we aim to provide.

We take concerns like yours seriously and would appreciate the opportunity to learn more about what happened so we can address it properly and prevent similar issues.

Your feedback is important to us, and we hope you might consider giving us another chance in the future.

Rated 1 out of 5 stars

Never Paid

Won a giveaway on X for $100 and they never paid me because I didn’t meet their “qualifications”. I will not recommend this site to anyone. I asked to speak to a supervisor and they just ended the chat which is very unprofessional, There’s far better casinos out there, this is a terrible company

21 March 2026
Unprompted review
Cafe Casino logo

Reply from Cafe Casino

We regret to learn of your dissatisfaction.

All of our giveaways include clearly stated terms and conditions within the caption of each post. These requirements must be met in order for a prize to be awarded, as they are in place to ensure fairness and consistency for all participants. Unfortunately, if the stated qualifications are not met, we’re unable to proceed with issuing the reward.

We also regret to learn of your interaction with our support team. This does not reflect the level of service we aim to provide, and we sincerely apologize if your experience felt abrupt or unhelpful.

We appreciate your feedback and hope to have the opportunity to rebuild your trust in the future.

Rated 5 out of 5 stars

I was very impressed with withdrawal…

I was very impressed with withdrawal speed almost instantly

5 March 2026
Unprompted review
Cafe Casino logo

Reply from Cafe Casino

Thank you for the great feedback! We’re glad to hear you were impressed with the fast withdrawal speed.

Providing smooth and quick payouts is something we prioritize, and we’re happy it met your expectations. If you ever need assistance, our support team is always here to help!

Rated 1 out of 5 stars

Scam

Scam! Do not go to this trash site. Even after u prove them wrong and their glitching system and you money magically diapers 2 days in a roll they just go on repeat nothing went wrong on our side. Bs yall are scammers ill stick with stake or spinquest its alot more honest. STAY AWAY FROM CAFE CASINO SCAMMERSSSSSSSSSS. I gave them multiple chances to fix issue and they refused. So fukem

19 March 2026
Unprompted review
Cafe Casino logo

Reply from Cafe Casino

We’re sorry to learn about your experience and truly regret that you feel this way. This is certainly not the impression we want to leave, and we take concerns like yours very seriously.

Please know that our platform operates with strict fairness and security measures in place, and any reports of missing funds or technical issues are thoroughly investigated. We would never intentionally withhold or remove player funds unfairly.

We'd appreciate another chance to review your case more closely, and have requested additional information. Your trust is important to us, and we remain committed to resolving concerns in a fair and transparent manner.

Rated 5 out of 5 stars

This is by far my favorite casino on…

This is by far my favorite casino on line, ive had several big wins and im always able to cash out instantly, i play faithfully all the time, no much for free spins but its ok cuz i win all the time. Highly recommend, great customer support!

19 March 2026
Unprompted review
Cafe Casino logo

Reply from Cafe Casino

Thank you for your positive feedback!

We appreciate your continued loyalty and the time you spend playing with us. Wishing you continued luck and even more great wins ahead!

Rated 5 out of 5 stars

Easy withdrawal

Great casino, 💯 trust, easy payout..a lot of fun games to win..

11 March 2026
Unprompted review
Cafe Casino logo

Reply from Cafe Casino

We’re happy to know you’re enjoying our games and finding our payout process easy.
.
Wishing you the best of luck with more wins ahead!

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