Cadogan Clinic Reviews 1,608

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, kind, friendly, and professional, making them feel at ease and well-cared for. The service provided is frequently described as excellent, with many highlighting the smooth and efficient process from initial consultation to aftercare. Reviewers are particularly impressed with the quality of the results, often exceeding expectations, and the exceptional post-operative care. However, some people were dissatisfied with the clinic's response to issues, citing concerns about treatment outcomes and conflicting information from staff. These reviewers experienced frustration due to unclear outcomes and the need for further specialist care after procedures.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, care, and ability to make them feel... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism, care,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional care and communication.... See more

User experience

Users describe positive interactions with user experience, with many reviewers consistently highlighting an... See more

Quality

Customers had positive experiences with quality, with many reviewers delighted with the treatment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spent some time checking via the internet as to the best surgeon for this treatment in the UK and Miss Hawkes name came up frequently.Very personable,professional and experienced- she does 6-7 of t... See more

Company replied

Rated 5 out of 5 stars

The reception staff were helpful, kind and friendly. Dr Eleni Anthony who attended to me was very professional. She allowed me to explain my situation with patience, no interruptions and show... See more

Company replied

Rated 5 out of 5 stars

5* so far from me :) Everything has been easy and smooth sailing! They’ve been amazing at communication, spot on with helping answering all my questions. They back to you very quick and ar... See more

Company replied

Rated 5 out of 5 stars

My nurse Vicki was fabulous; on time and just lovely. I have been impressed with the experience beginning to end . My surgeon Will Sarakbi , the whole team were brilliant. The result better than ever... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Cosmetics Industry
  3. Dermatologist
  4. Private Hospital
  5. Skin Care Clinic
  6. Surgical Center

Written by the company

The Cadogan Clinic is an award winning private, CQC-regulated cosmetic surgery and dermatology hospital located in Chelsea, London. Founded in 2004 by Mr. Bryan Mayou, the consultant plastic surgeon who pioneered liposuction in the UK, the Clinic serves over 30,000 patients annually as a multidisciplinary centre of excellence for plastic surgery, aesthetic medicine, and skin cancer treatment. Operating from its flagship facility at Sloane Street, the clinic is recognised for its faculty of over 100 GMC-registered consultants and its pioneering role in day-case surgical safety and innovation. The Cadogan Clinic’s leadership is rated ‘Outstanding’ by the CQC, and 100% of our surgical patients would recommend Cadogan Clinic to their family and friends.

Written by the company

Patient First
- Above all else, we put the patient first. - Our staff are passionate about providing world-class patient care. - Our communication is approachable, impartial and honest, so that our patients are informed and reassured. - We only offer day surgery, reducing the impact on our patients’ lives. - Medically, we are able to answer patients needs in a variety of different ways, surgical and non-surgical, according to patient preference and best practice. - Our patients are given options. They have choice.
Pioneering practice
- We practice at the vanguard of clinical medicine. - Our consultants are meticulous about technical approach and methodology. We’re dedicated to and focused on what we do. Ours is a centre for serious medicine. - We constantly challenge the status quo. We’re thought leaders within our industry, releasing regular papers on the refinement and advancement of techniques and treatments. - We foster a collegiate atmosphere at the clinic, supporting an environment of knowledge sharing and collaboration between our consultants.
Exceptional Professionals
- Our clinic is only as strong as the people who work in it. - From our experienced nursing and management team to the very best surgeons, our people are the embodiment of our outstanding reputation. - Our specialists are recognised and respected within the industry as leading experts across a broad range of medical fields and disciplines. - We’re rigorous with screening and staff selection. We only invite proven, talented consultants to practice at our clinic. - We celebrate enquiring minds and educated hands.
Always independent
- Ours is an independently owned and run clinic, built from the ground up on the guiding principles and passion of our founders. - We believe that private practice delivers the highest quality procedures, and a better patient experience. - With greater control and autonomy, we are able to operate with more safeguards, state-of-the-art facilities and higher expectations than the public sector. - Our size and set-up allow us to be nimble and responsive.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great care by Mr Viel and team!

Blessed to have been under the care of Mr Roberto Viel and team. Mr Viel was exceptionally kind and professional, immediately making me feel at ease with clear information, great reassurance and positive confidence. The caring team I was under were outstanding! I was never rushed, my questions answered, my nerves and abruptness brushed away by the kindness and dedicated care received, excellent pre & post op care with written guidance and not to forget the kind communication from everyone involved with my care here at Cadogan. Less than 2 weeks post op and I'm incredibly pleased. Truly thankful. Highly recommend

14 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for taking the time to share such a lovely review. We’re thrilled to hear how supported and reassured you felt by Mr Viel and the wider team, and that you’re already so pleased with your progress. Your kind words about the care, communication and attention you received really mean a great deal to us. We wish you a smooth and continued recovery.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

I met with Dr Fallico who was lovely

I met with Dr Fallico who was lovely, she made me feel very comfortable, it was easy to talk with her about my concerns. Dr Fallico gave a very honest opinion and discussed some of the options that I have. She provided me with some information for me to think about.

26 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for sharing your experience. We’re so pleased to hear that Dr Fallico made you feel comfortable and at ease, and that you felt able to openly discuss your concerns. We’re glad you found her advice honest and helpful, and that the information provided gave you space to consider your options.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Outstanding experience

My experience at the Cadogan Clinic has been first class. Raina Rodrigues was nothing but kind and caring during and after my surgery and I couldn't thank her enough. Being a nervous patient, the nurses were all absolutely amazing and the aftercare I received was exceptional.

I highly recommend Cadogan Clinic :)

22 November 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your experience, Katie. We’re really pleased to hear that you felt so well cared for and supported throughout your journey, especially as a nervous patient. Ms Rodrigues and our nursing team will be delighted to know their kindness and aftercare made such a difference. Thank you for your recommendation - it truly means a lot to us.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Great experience

The clinic has a good, relaxed atmosphere. Ben Miranda was great - he understood exactly what I was looking for - very thorough and honest.

24 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for your kind feedback, Adam. We’re delighted to hear you enjoyed the relaxed atmosphere at the clinic and that Professor Miranda provided such a thorough and honest consultation. We really appreciate you taking the time to share your experience.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Cadogan Clinic

Raina Rodrigues is a very precise and highly skilled surgeon, very pretty small stitches. Very responsive surgeon, providing excellent after care, very attentive nursing staff; my nurse Tess was knowledgeable and very informative. The reception staff are also very friendly and helpful. Definitely recommend this clinic.

20 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for your lovely feedback, Sarah. We’re delighted to hear how happy you are with your care and results. Ms Rodrigues will be so pleased to hear your kind words, and we’ll also be sure to pass your thanks on to Tess and the wider nursing and reception teams. It means a lot to know you felt well looked after throughout.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Top professional care

Efficient to book, seen speedily, top highly professional care

20 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for your kind feedback. We’re really pleased to hear you found the booking process efficient and the care prompt and professional. We truly appreciate you taking the time to share your experience.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

My experience at The Cadogan Clinic

My experience at The Cadogan Clinic has been exceptional. From arriving for my upper eye lid surgery a week ago, to having my stitches removed today. The nurses were all very professional and friendly and made me feel less nervous about my procedure. My consultant/ surgeon Dr Zamani calmed any nerves I had by asking me which music I would like in surgery and the anaesthetists assistant chatted to me about my upcoming holiday …. When I woke they looked after me very well, offering me some lunch and a drink and after a rest and checking on me before my discharge, explaining in detail my aftercare, reassuring me I could call for any advise I needed, my nurse escorted me from the clinic to my Husband’s waiting car. Today I returned to have my stitches removed and met by a lovely nurse called Vicky at the desk, who chatted all the time she removed them to distract me and I was in and out within 10mins, which was very impressive as I needed to leave London early for travel. I would definitely recommend The Cadogan Clinic to friends and family.

22 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for taking the time to share such a detailed and kind review, Sara. We’re delighted to hear that your experience, from your surgery through to stitch removal, felt so calm, well supported and reassuring. It’s lovely to know our nursing team, Dr Zamani and the wider theatre staff helped put you at ease and looked after you so well at every stage. We’ll be sure to pass on your kind words to Vicki and the team. Wishing you a smooth recovery and a wonderful upcoming holiday, and thank you for recommending The Cadogan Clinic.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Definitely go see Mr Jacques

Mr Jacques is brilliant, prior to having the procedure I spent years researching surgeons to decide who to go with and I am so happy I chose who I did, he is highly skilled, professional, collaborative, warm and honest.

All my questions have been personally answered by him at every turn pre and post op.

When working on the morph he took the time to explain what would and would not be realistic and suit my face and why which was incredibly helpful.

Recovery was an absolute breeze with the clinic providing everything I could need for aftercare.

22 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing this thoughtful feedback, Jennifer. We’re really pleased to hear how positive your experience has been and how confident and supported you felt throughout your journey with Mr Jacques. Taking the time to explain options clearly and set realistic expectations is so important, and it’s wonderful to know this made a real difference for you. We’re also glad your recovery has gone smoothly and that our aftercare team could support you along the way.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Outstanding care and an incredible result

I had a truly excellent experience at The Cadogan Clinic. Mr William van Niekerk is an outstanding surgeon and the result he delivered has honestly exceeded my expectations — I didn’t think it could be this good. I’m extremely grateful.

From the very first consultation through to aftercare, everything was handled with professionalism and real kindness. Many thanks as well to the whole medical team who looked after me under Mr van Niekerk. I feel important in every interaction with the clinic, which is absolutely amazing.

A special mention to Iva, who took such good care of me and made me feel comfortable, reassured and supported.

And a heartfelt thank you to Emily, who has been with me on this journey for the past three years while I took my time and finally made the decision to go ahead with surgery. Her patience, calm guidance and support meant so much.

9 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for taking the time to share such a thoughtful review. We’re absolutely delighted to hear how positive your experience has been and how pleased you are with your results - that really means a great deal to us.

Mr Van Niekerk and the whole team will be so pleased to know you felt genuinely cared for and supported throughout, and your kind words about Iva and Emily will certainly be passed on. Supporting patients properly, especially over a longer journey like yours, is something we take great pride in.

Thank you again for trusting us with your care - it’s been a pleasure to look after you.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Dr Alexandro Paolino

Dr. Paolino as always was extremely detailed and careful with looking at my skin . She devoted considerable attention to one or two areas which will necessitate further treatment but carefully and systematically looked at all my skin.
Dr. Paolino explains things very clearly and unambiguously and has a wonderful caring and sympathetic manner . This , superimposed on her excellent knowledge and lovely environment in the Cadogan Clinic to be examined in , makes her the absolute “ go to dermatological consultant “ . Absolutely faultless : 100/100.

19 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for such a generous and thoughtful review, Nigel. We’re delighted to hear how highly you rate Dr Paolino’s care and attention - her thorough, methodical approach and clear explanations are exactly what we strive for, and it’s lovely to know this made you feel so well looked after.

We’re also pleased that the clinic environment added to your experience, and your kind words will certainly be shared with Dr Paolino and the wider team.

Thank you again for your trust and recommendation - it truly means a lot.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Always a pleasant experience

Always a pleasant experience! The reception staff are polite and helpful and my consultant Elizabeth Hawkes is kind, interested and professional, I really appreciate her expert advice and clear explanations.

19 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for your lovely feedback, Caroline. We’re really pleased to hear that you consistently have a positive experience with us. Ms Hawkes will be delighted to know how much you value her expertise, clear explanations and caring approach, and we’re glad our reception team made you feel welcome too.

We truly appreciate your continued trust in the clinic.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Excellent medical care.

14 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for your kind words - we’re delighted to hear you received excellent care.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Amazing unrushed consultation

I have just had a consultation regarding cellulaze . My experience was amazing and I was given so much information , along with all my questions being answered . I was told realistic expectations and alternative treatments that would work better or would not work . I was listened to and understood how self conscious I am about the cellulite on my legs .

15 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your experience. We’re really pleased to hear that your consultation was such a positive one and that you felt listened to and understood. Being given clear, honest information and realistic expectations is so important, and we’re glad you felt supported in discussing something so personal. It’s lovely to know all your questions were answered and that alternative options were explained openly and thoughtfully.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

My experience at cadogan clinic was…

My experience at cadogan clinic was fantastic.My consultation with will Sakarbi was very thorough and he made me feel at ease.From walking through the doors of the clinic every member of staff were lovely and friendly.Especially Sara who kept me up to date with everything from travel to the surgery.On the day of the surgery wills team in theatre were amazing .I would definitely recommend cadogan clinic 5 stars from me

6 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for your lovely review, Nicola. We’re thrilled to hear that you had such a positive experience with Mr Sarakbi and the whole team. It’s great to know you felt at ease throughout, from your consultation right through to surgery day, and that Sara and the theatre team helped make everything run smoothly.

We really appreciate your recommendation and kind words.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

This was my first consultation with Dr…

This was my first consultation with Dr Anton, who was highly professional, and very helpful and informative; I was very comfortable with her diagnosis, and her proposed way forward.

8 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for sharing your experience. We’re delighted to hear that your first consultation with Dr Anton was such a positive one, and that you felt comfortable and confident with her diagnosis and recommended plan. We’ll be sure to pass on your kind feedback to her.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Highly Recommend

I did my research beforehand, and Cadogan Clinic and Dr Garrick Georgeu really lived up to my expectations. The consultation process I found to be through and professional, answered all of my questions and made me feel comfortable. Once i’d settled on the surgical plan, the process was efficient and clear communication in the lead up to surgery. On the day of surgery, the process ran smoothly, any nerves assuaged by the competent staff, and the intake was efficient. I am now 4 weeks post op (tummy tuck & breast uplift) and pleased with the result i can see so far as well as the post op nurse appointments and advice. Would highly recommend Dr Georgeu and the Team (such as Tess) at Cadogan Clinic

6 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you very much for sharing your experience and for taking the time to leave such a detailed review, Rhiannon. We’re delighted to hear that your research led you to Cadogan Clinic and that Mr Georgeu and the team met your expectations. It’s great to know you felt comfortable and well informed throughout the consultation process, supported by clear communication, and reassured by the team on the day of surgery. We’re especially pleased to hear you’re happy with your results so far and have found the post-operative care and advice helpful. Your kind recommendation means a great deal, and we’ll be sure to pass your feedback on to Mr Georgeu, Tess, and the wider team.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Excellent Care

I went to Dr Tan for mole removal and a skin check. He was very thoughtful and thorough with his care and did a wonderful job.

10 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for sharing your experience, Will. We’re so pleased to hear that Dr Tan provided thoughtful, thorough care and that you were happy with the outcome of your mole removal and skin check. Your feedback is greatly appreciated and will be passed on to him.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Dr Sheth is brilliant


ALL my experiences over several years at the Cadogan Clinic have been amazing with
Dr. Nisith Sheth
Dermatologist and Dermatological Surgeon

Great treatment and great experience
I am in safe and knowledgable and professional hands with a kind and caring approach.

Dr Sheth was recommended to me by my GP and I am truly grateful.

5 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for your wonderful feedback, Nour! We’re thrilled to hear that Dr Sheth and the team have consistently provided you with such excellent care over the years. It’s always our aim to make patients feel safe, supported, and well-informed.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

The team were friendly and attentive

The team were friendly and attentive. The nursing team and anaesthetists made me feel very comfortable, and kept me well informed throughout the process, and recovery, including my follow-up appointments. Rachel was the nurse who completed my follow up appointments, she was wonderful. She answered all of questions thoroughly, and put me at ease. A great experience, and I am very grateful!

5 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for taking the time to share such a kind and thoughtful review, Indigo. We’re delighted to hear that you felt comfortable, well informed, and supported throughout your journey with us, from your procedure through to recovery and follow-up.

It’s especially lovely to hear your feedback about Rachel and the wider nursing and anaesthetic teams - we’ll be sure to pass on your kind words to them. Providing attentive, reassuring care is extremely important to us, and we’re so pleased this came across in your experience.

Thank you again for your trust and for choosing The Cadogan Clinic.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

I had My first ever cosmetic surgery at…

I had My first ever cosmetic surgery at Cadogan Clinic as at first I was nervous, I met really good people very welcoming, Lucy Connolly Surgical Sales Advisor she was the first person I talk to she’s so good very well communicated friendly thank you Lucy.
Dr Yasser Daib was my surgeon he is very professional he explained everything very well. I had done vaginoplasty my surgery was smooth and painless today I had my 2week check up everything turn out as planned, I’m glad I choose Dr Yasser Diab and I’m so thankful for his kind and profession.

How do I forget the beautiful caring nurses they make sure I had the best experience while with them made sure I eat drink checking on me all the time I never met nurses more caring Iva the Bulgarian nurse thank you so much ☺️ I wish you be my nurse my next time.♥️

Wishing everyone happy new year.🥰

18 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your experience and for trusting Cadogan Clinic with your first cosmetic surgery. We understand how nerve-wracking that decision can be, so we’re truly delighted to hear that our team helped put you at ease from the very beginning.

It’s wonderful to read your kind words about Lucy - we’ll be sure to pass on your thanks to her. We’re also so pleased that Mr Diab was able to guide you through the process with such clarity and professionalism, and that your surgery and recovery have gone smoothly so far.

Your appreciation for our nursing team means a great deal to us. Providing attentive, compassionate care is at the heart of what we do, and we’re thrilled that Iva and the rest of the team helped make your stay such a positive experience.

Thank you again for taking the time to leave such thoughtful feedback, and we wish you a very happy new year and continued well-being.

Best wishes,
The Cadogan Clinic Team

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