CabinetParts.com Reviews 

8,791
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and professionalism of the products, often finding exact replacements that meet or exceed expectations. Many people appreciate the wide selection available, and the ordering process is frequently described as easy, supported by a helpful, knowledgeable, and polite customer service team. However, some customers noted challenges with delivery, including vague or broken windows and occasional packaging concerns. A few other people also felt that changing or canceling orders was difficult, and some reported unhelpful customer service when seeking information or problem resolution.

What people talk about most

Product

People report positive experiences with product, often praising the quality and finding exactly what they... See more

Order

Consumers find the ordering process to be ambiguous, with many reporting positive experiences such as quick... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising quick delivery times and items... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the helpfulness and... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the products as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ordering is easy and quick to arrive. My only complaint is , supposedly, I am to receive a Veteran’s discount. I am a 100% Service connected Disabled Veteran, Vietnam Veteran and former Marine.B... See more

Rated 4 out of 5 stars

Installation was easy. These fit perfectly and did not have to drill new holes, everything lined up. So it only took me a couple of hours to replace my whole kitchen(smaller size kitchen). My only com... See more

Rated 4 out of 5 stars

This company had exactly what I needed at a good price. Shipping was not free but it was Fed Ex and arrived quickly. I would suggest better packaging since the driver threw the envelope down on my cem... See more

Rated 5 out of 5 stars

CabinetParts is an awesome company with truly professional cabinets and parts. However, their sample system is horrible. I suggest that they make sample pieces of their cabinet doors, both types a... See more


Company details

  1. Hardware Accessories Store

Written by the company

Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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No recent history of asking for reviews

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4.2

All reviews

(8,791)

116 reviews in the last 12 months

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Rated 5 out of 5 stars

Exactly what I needed

Each transaction I've had with CabinetParts.com has been a great experience. Buying cabinet hinges is super confusing so the website has a great tool to explain hinge types, measurements, and matching hinges with the correct mounting plates. My orders have arrived in good time and, thankfully, exactly what I needed. Everything is good quality and serves me without issue.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

OPEN DURING SHIPPING

WOW! What a surprise! I got my order from Cabinet Parts, and the delivery company tore open and retaped the shipping box. I opened the box, and nothing was damaged (great workmanship). Obviously, this has happened before because the small parts to assemble the shelf were stapled to the instructions, so no parts were lost in shipping. I highly recommend Cabinet Parts when ordering kitchen parts.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Good quality, good prices, quick shipping

I've bought many cabinet slides and other hardware from CabinetParts over the last couple years. All of it was high quality, good known brands. Their prices are fair and they ship very quickly. I'll use them again.

31 May 2025
Unprompted review
Rated 3 out of 5 stars

Ridiculous shipping via fed ex …

I’m sure the stuff I ordered is fine because it’s all from a reputable brand that I use exclusively. I thought I’d try out this place as an alternative to Amazon. Well here we are day 7 with no merchandise. I was charged a fair amount for shipping and haven’t received in an ample amount of time. I guess as bad as I hate too my next big order will be coming from amazon that was the same price and free shipping. Sorry I really wanted to use cabinet parts.com exclusively as a one stop shop for my needs. I build 2-4 kitchens a year as a side gig so they won’t be out much anyway.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Great products, great service

Order all of my slides and hinges from CabinetParts. Delivery is always prompt and items in perfect order. Had one issue where I ordered the wrong items and CabinetParts worked with me to resolve the issue.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

They had a hard to find part

They had a hard to find part, mounting plate for a hinge. It was a perfect fit. I ordered extras for the future. They shipped immediately. Would definitely order from again

29 May 2025
Unprompted review
Rated 5 out of 5 stars

They deliver

They had a hard to find part. It was very reasonably priced. It shipped and it was delivered when they said it would be. A long, thin part could have been easily bent or otherwise damaged in shipping, but it was well packed and arrived perfect. I cannot find anything to ding them on, they did great.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Doesn’t get any better than this!

I needed 2 old, hard to find Blum hinges. Got the hinge and mounting plate part numbers from Blum and ordered here. Parts in stock, shipped within hours and arrived within 24 hours of me placing the order! Installed within minutes, perfect! Cannot beat that!

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

From the first conversation I had with Sherry @ CabinetParts.com it was clear I was dealing with someone who placed a high value on customer service. Since this was going to be my first time ordering with CP.com I had several questions which she patiently and accurately answered. She went above and beyond to make sure my question were fully answered. She helped me navigate the site to find exactly what I needed and never once made me feel rushed or as if she wanted the call to end. Unfortunately in many companies customer service is no longer a priority but clearly CP.Com hired a gem when they hired Sherry. If the products turn out to be half as good as her service was they will have me as a lifelong customer.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Back in 2004, old hinge replace with new soft-closes hinge.

Back in 2004, I purchased kitchen cabinets for my remodel. At the time, I did not choose soft-close hinges on my cabinet doors. My wife has a tendency to left the doors fly close, making a bang that is annoying. I opted for Blum soft-close accessory (from CabinetParts.com), which worked great. More recently, the door where my trash can is located the door was not closing completely. At first I thought it was the soft-close accessory. But it was not, the hinge itself was causing the problem. Getting an old part number on the hinge and researching the Internet, I found that CabinetParts.com had something. I order from the website, (very easy) and the hinges arrived a few days latter. Three screws on each hinge, the fit perfect and now a nice soft-close door.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Good hinge

Good need to update shipping ap but hinge looks better than hinge replaced

23 April 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Paid for 2-4 day shipping and our items didn’t ship for a week, then took another 6 days to get here. We also never got a confirmation email and had no idea where the parts were until we called and got the order number. Very disappointing, we will never order from cabinetparts again

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Recycle pullout

Website was easy to navigate. They offered a 27 Quart Double Wood Bottom Mount Soft-Close Trash Pull-Out Waste Container. One of the few that would fit my existing cabinet. I also received discounts. Very quick shipment, good quality and after adjustments to my cabinet, easy to install. Very happy with my purchase.

10 April 2025
Unprompted review

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