CabinetParts.com Reviews 

8,790
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of products, noting that items are well-made, fit perfectly, and often exceed expectations. Many people also commend the customer service team for being helpful, knowledgeable, and providing pleasant interactions, with easy ordering and timely delivery. However, some customers noted issues with vague delivery times or significant delays, and a few experienced unhelpful customer service regarding order changes or shipping details. Additionally, some reviewers mentioned receiving incorrect parts or products that did not match their specific needs as expected.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality, availability of hard-to-find... See more

Order

People report ambiguous experiences with order, with many customers praising the quick delivery and ease of... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising quick delivery times and items... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the helpfulness and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the great quality of parts,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ordering is easy and quick to arrive. My only complaint is , supposedly, I am to receive a Veteran’s discount. I am a 100% Service connected Disabled Veteran, Vietnam Veteran and former Marine.B... See more

Rated 4 out of 5 stars

Installation was easy. These fit perfectly and did not have to drill new holes, everything lined up. So it only took me a couple of hours to replace my whole kitchen(smaller size kitchen). My only com... See more

Rated 5 out of 5 stars

The complete selection from low budget to high budget, different styles and all appeared to be available. The cabinet hardware will enhance the small kitchen project and match some of the features of... See more

Rated 5 out of 5 stars

Okay, doing some bathroom remodeling. My project included new vanity cabinet doors, drawer fronts and hinges. Where to begin? I found CabinetParts.com on the web and liked what I saw. Their website is... See more


Company details

  1. Hardware Accessories Store

Written by the company

Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.2

All reviews

(8,790)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exactly what you want

Website easily navigated. Very quick service.
Had purchased same product from competitor thinking was best price. Wrong. Cabinet parts.com has best price I have found with quality products and best customer service.

4 June 2026
Unprompted review
Rated 3 out of 5 stars

Purchasing process was easy

Purchasing process was easy, but the product, while of good quality, does not match what it is replacing as well as I had hoped. So it seems I'm stuck with something I cannot use or may be forced to buy additional pulls so all match.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Ordered from cabinets parts before had…

Ordered from cabinets parts before had a good experience. This time order was shipped quicker than I thought with the holiday weekend. When parts arrived boxes were a little bit damaged but I think that’s the shipping company. FedEx delivered. It kind of plopped it on the front porch but upon inspection all my parts were in good shape. Will be definitely ordering from this company again.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Good website

The website is clear and simple to navigate.
They make useful suggestions for additional parts you might have forgotten or didn't know about!
Paying is safe and quick.
Delivery is on time too.
Happy to keep using this company for future projects.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Horrible Customer Service

Placed order, received order confirmation, and dayyyys later get an email needing to confirm my identity with a government licensed ID. I’ve never had to do that with any other online order. (And this one was a small one.) I called immediately and told them I would not be doing that and asked if there was a work around. She says yes there is, so I followed instructions. Again another 5 days later I received an email stating the order was cancelled because I failed to verify my identity… When I called the company the customer service rep was rude and combative. I informed them they’ve lost a good customer. Sad that good customer service no longer accounts for anything.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Good pricing and fast shipping

Good pricing, and fast shipping on the Blum undermount drawer slides that I needed to replace a different, discontinued brand that was failing in most of my personal cabinets. Blum slides are superior to most, if not all brands, and relatively easy to install, providing you have your sizing accurate on the drawer boxes. CabinetParts.com has an excellent selection of parts and hardware, with good to great pricing on most items.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service and Product…

Terrible service and Product descriptions. Every single thing I have ordered from this company was wrong size and never once do they allow for returns. They claim they have been used and will not return them. I will never use this company again

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Very nicely made

Very nicely made. I ordered cabinet doors with 4 lights each. The only things was that I expected I would be able to put a piece of glass in each light, but it was made for only 1 large piece of glass. I guess that's the way things are made now.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy partner for a DIY project

Their website was very easy to navigate and find the right part. It was a European angled hinge by Salice and was very difficult to find at other stores. CP fulfilled the order perfectly and got it to me within two days. I’m very happy with them!

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Very Expensive returns

I called Customer service before I placed my order because I knew I was ordering samples to view different options. I explained I wanted to see the hardware in person. They offered me “free shipping” and easy returns. Not true at all! Each order comes in multiple packages so returns have to go back the exact same way. No one explained this, and it does not explain all of the multiple packages on their website. I understand you have to pay return shipping, but I was charged for multiple shipping labels. I placed two orders for $912 paid $106 in return shipping labels!

2 February 2026
Unprompted review

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