I booked a taxi but it’s 5 times that the driver refused to come. Few were not having extra luggage space and one asked for extra fare and two-way toll charges . Finally one taxi came and luckily... See more
Company replied
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I booked a taxi but it’s 5 times that the driver refused to come. Few were not having extra luggage space and one asked for extra fare and two-way toll charges . Finally one taxi came and luckily... See more
Company replied
Good cabs. Timely sevice."Had a great experience with Cab Bazar for my recent travel needs. The booking process was smooth and hassle-free, with a clean interface and transparent pricing. The driver a... See more
Company replied
The Trip was excellent, Driver was very good and well mannered, punctual and helpful too. The Trip time was extended because of heavy traffic conditions and we returned around 2 AM instead of 11 PM.... See more
Company replied
Very good and prompt service. Timely arrival of the driver. Also competitive rates of the taxi service, which makes it less expensive. Nice mode of payment which is by online transfer, so no need to c... See more
Company replied
CabBazar - Hire outstation AC cabs at best fares starting at Rs. 8/km. Affordable one way and round trip taxi packages. Book online outstation cabs at Cabbazar.com. Call us @ +91-8796809009 for 24x7 customer support.
UG06, Metropolis mall, M.G.Road, Gurugram, 122002, Gurgaon, India
Booked to and fro from vellore to bengaluru .. nice experience overall..

Reply from CabBazar
As per CabBazar's policy, only a partial payment was required at the time of booking. The remaining balance was to be paid either after the ride or approximately 10 minutes before the ride.
Although the car driver was polite and cooperative, during the journey I received a call from Mr. Mohammad Mustan (Mobile No. 9510305825). He threatened that if we did not make the full payment immediately, the passengers would be forced to get out of the car on the spot.
The people associated with CabBazar behaved in a threatening and intimidating manner and used abusive language. Their conduct was completely unprofessional and unacceptable, making us feel unsafe throughout the journey.
We also contacted CabBazar's customer support to lodge a complaint, but they refused to register our complaint or take any action. Such behavior is completely unacceptable and reflects very poorly on their customer service.
I request that this matter be investigated immediately and that appropriate action be taken against the individuals responsible. I also request a written response regarding the action taken to address this serious incident.

Reply from CabBazar

Reply from CabBazar
I have been using onewaydrop service for a long time now. Any emergency, my go-to app is Cab bazar. Any planned trip, my go-to app is Cab bazar.
My trips so far from Bangalore to Chennai, Chennai to Trichy, Bangalore to Mysore are all backed by the Cab bazar.

Reply from CabBazar
Very disappointing experience with CabBazar. They have poor coordination with their vendors. After confirming my booking, the vendor contacted me a day before the trip and pressured me to upgrade from a sedan to an SUV, claiming the roads were not suitable. The fare suddenly increased from around ₹12–13k to ₹21–22k.
When I contacted CabBazar customer support, they simply asked me to follow the vendor's instructions instead of resolving the issue. This kind of last-minute price manipulation and lack of customer support is unacceptable. I would not recommend using CabBazar.

Reply from CabBazar
What a great experience. Driver was good and trip was nice. Cabbazar service was good and very quick.

Reply from CabBazar
I had booked a cab to Haridwar from Meerut for a round trip. It was my first experience but did not turn out to be fruitful by the end of the day. Firstly, the driver details sent to me were wrong. Some other driver was sent to me for the journey. He was slow in driving and also did not know anything about places to visit. I had to use maps to guide him. Secondly, He misbehaved with my mother on a simple parking suggestion where he abruptly answered her. Thrice The car got saved by miserable accident. The last he did not confirm the final payment on the way rather made me pay at tolls and took extra money. Also, he misbehaved with me at the time of drop and threatened me with the name of police if I didn't agree to pay as per him. These guys are fools, Hell poor management. Never book a taxi from them. Worst experience 👎

Reply from CabBazar
Worst experience! My booking was cancelled at the last minute, causing major inconvenience. To make matters worse, my contact details seem to have been shared with fraudulent taxi vendors, and I started receiving unsolicited calls from unknown numbers. This is a serious breach of customer trust and data privacy. On top of that, there was absolutely no support or response from customer care despite multiple attempts to seek assistance. Extremely disappointed with the service, lack of accountability, and complete disregard for customer concerns.

Reply from CabBazar
Very bad service of cab bazar. Don't book cab from this company anywhere. I have booked a cab for ringas railway station to khatu temple. But Cab had not provided to me after reaching the station. Didnot got the refund also and didnot pick my phone.

Reply from CabBazar
Company and there service provider are doing chor bazar business making fool of customers we book cab for 2 days for Haridwar and Rishikesh company charge advance of 1800/- on the way driver charge gas charges of appx 700 as soon as we reach Haridwar drive kapil 9760245475 ask for 2500 for repair once payment was made he dint show off and replied do what ever you want to he will not refund amount and company say they don’t have policy of refund book new ride again and pay 1800 this is completely fraud Booking (ID:1256409) has been confirmed.Kapil (9760245475) will arrive with Hyundai Aura (UP14MT1961) on 22/06/2026 at 05:00 AM
Alternate contact number: 8868097033 this people mess my trip and there is no response stuff in car was also not given back

Reply from CabBazar
Booking Id (ID:1252302) The driver was reluctant to use AC on a higher speed.There were no rear AC vents in his vehicle and air was not reaching the rear seat.He used the settings at no 2 and when asked to send increase setting he never went above 3 setting frugally.Also from Amb he kept the AC switched off most of the time stating AC is not for hillly areas.Please clarify all this to customer at time of booking

Reply from CabBazar
Instead of CabBazar it should be chorbazar or loot bazar very unprofessional zero in every aspect never 👎 book them instead go walking never believe them never bothered to refund my amount hopeless people

Reply from CabBazar
i booked the cab by Cabbazar through the app and visit to uttarakhand and the journey was of 6 days long
As soon as i book the cab i got the call by driver and he confirm the ride and share the vehicle detail
The journey was very comfortable because the vehicle as well as the driver provided by cab bazar both reasonable superb and and it make my trip pleasant and unforgettable
thanks to cab bazar

Reply from CabBazar
CabBazar cancelled my confirmed booking just 30 minutes before pickup, despite prior confirmation. This led to an emergency situation where I had to book another cab at a significantly higher cost, causing a financial loss of ₹10,000.
Although they refunded the original booking and offered a voucher, they refused to compensate for the actual loss incurred.
This reflects poor service reliability and lack of accountability. A complaint has been filed with the National Consumer Helpline.
Not recommended if your travel is time-critical.
Update as of 3rd july: cab bazar just compensated with 500rs and didn’t took any action even after raising the concern on National helpline and highlighted them on support email. Next action would be to raise dispute over consumer forum.

Reply from CabBazar
Booked a multi-day trip through CabBazar and unfortunately had a very poor experience.
During the journey, the driver appeared excessively fatigued, creating serious safety concerns for my family. At one stage, I had to take over driving myself because I was uncomfortable with the driver's condition.
The situation became worse when the vehicle faced fuel-related issues and we were left stranded during the trip, causing significant inconvenience, delay, and stress.
After the trip, I raised a formal complaint with CabBazar and provided detailed feedback regarding these issues. Despite multiple follow-ups, the company's final resolution was only a ₹500 coupon for a future booking, even though the trip cost approximately ₹14,000.
I am disappointed with both the service provided and the complaint handling process. I hope CabBazar improves its driver management, trip planning, and customer grievance resolution procedures to prevent similar experiences for other customers.
Booking ID: 1216930

Reply from CabBazar
I have been a regular user of CabBazar. I find their service professional.
Booking process is easy without any hassle.
Drivers were punctual, polite and humble.
Cars were clean and neat.

Reply from CabBazar
⚠️ STRANDED IN SANGLA: CABBAZAR IS A DANGEROUS, UNRELIABLE SCAM!
Booking ID: 1218162
Route: Sangla to Shimla (SUV)
Scheduled Time: 28th May 2026, 2:00 PM
Rating: ⭐ / 5
If you value your family’s safety, NEVER book with CabBazar. They are an absolute disgrace of a company.
We booked an SUV well in advance for a critical mountain journey from Sangla to Shimla. CabBazar happily took our partial advance payment, sending confirmations and assuring us everything was locked in. Fast forward to today, May 28th. Our bags are packed, and my family is waiting. Exactly at our departure time of 2:00 PM, they casually cancel the booking.
No backup driver. No alternative vehicle. Just a cold, automated notification saying, "We will refund your money."
Are you losing your minds? A refund does not magically fix the fact that you have left a family stranded on the side of the road in a remote mountain village! Sangla is high-altitude, rugged terrain. You cannot just step out and hail a local cab or call an Uber here. By taking our advance and blocking us from booking other reliable transport, then dropping us at the exact minute of departure, CabBazar completely compromised our safety and left us entirely vulnerable on a mountain road.
Your customer service is a joke, and your business model is a hazard to travelers. You don’t treat human lives and tight travel schedules like a game of roulette.
CabBazar didn't just cancel a ride; they abandoned my family in the mountains. Avoid them at all costs unless you want to end up stranded in the middle of nowhere begging locals for help.
SHAME ON YOU.
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