I am really satisfied with the quality of the natural products sold by SuperSmart as well the super fast shipping! Thanks!
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Hate these websites with .ca in their name but everything is from the US or other countries. I ordered a product, got extremely slow delivery, and it somehow went through USPS and not DHL. If we us... See more
There was a little mistake, maybe from my part. As soon as I told the company they corrected it. Besides that everything is good.
I greatly appreciate a good place to buy my antifungal probiotic bacillus subtilis. This is an effective probiotic and is clearing my fungal infection very well. Thank you.
Company details
Information provided by various external sources
Food supplements, dietary nutrition, pharmaceutical grade vitamins, bioavailability, optimum dose in our shop online ca.Supersmart.com.
Contact info
66 W Flagler St, STE 918, 33130, Miami, United States
- +1 (305) 459-3078
- customerservice@supersmart.com
- ca.supersmart.com
4.6
Excellent
43 reviews
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I didn’t receive all my order
I didn’t receive all my order
Just one recipient of trip gala
Regards
23 January 2024
Reply from SuperSmart
Dear Guy,
Thank you for bringing this to our attention, and I'm sincerely sorry to hear that your order arrived incomplete. This is certainly not the experience we want our customers to have.
We are committed to making this right for you as quickly as possible. Could you please contact us directly at customerservice@supersmart.com or call us at +1 (786) 522-3907 between 9 am and 6 pm (EST)? We'll need a bit more information to locate your order and address the issue promptly.
Your satisfaction is our top priority, and we look forward to resolving this matter to your satisfaction.
Warm regards,
The SuperSmart Team
There was a little mistake
There was a little mistake, maybe from my part. As soon as I told the company they corrected it.
Besides that everything is good.
26 November 2023
Nothing to complaint about
17 June 2023
Not a Canadian website. Slow delivery, miscalculated duty
Hate these websites with .ca in their name but everything is from the US or other countries. I ordered a product, got extremely slow delivery, and it somehow went through USPS and not DHL. If we use a courier we have a higher customs limit to Canada. Then I get a customs declaration that I owe $32 duties and fees so almost 50% of the order price. The product was wrongly stated to be quantity 4, value $32 and ended up as a total value of $128. It should have been $68. I ended up paying duty on $60 too much and a postal processing fee. I have found a bona fide Canadian supplier for the supplement and won't be using this site again.
25 November 2022
Unprompted review
NICE PRODUCTS AT GOOD PRICE
NICE PRODUCTS AT GOOD PRICE. BUT DELIVERY DELAY TOO LONG FOR ME.
10 April 2022
Good quality products!
I am really satisfied with the quality of the natural products sold by SuperSmart as well the super fast shipping! Thanks!
27 January 2022
Received nothing
On the tracking it says that my package was delivered 3 days ago but I did not received anything. Yes I checked that is how I know that I did not received anything.
23 November 2021
Reply from SuperSmart
Hello Raphael,
Understood! Please contact customerservice@supersmart.com and we will send you a free replacement :).
Have a great rest of your day,
Ben
I greatly appreciate a good place to…
I greatly appreciate a good place to buy my antifungal probiotic bacillus subtilis. This is an effective probiotic and is clearing my fungal infection very well. Thank you.
4 November 2021
I placed an order on 12/06/2020
I placed an order on 12/06/2020, and expected Delivery by 12/22/2020.
But up to now the items are still in Miamy without further information about the delivery date.
So, it is very sad !
13 December 2020
Reply from SuperSmart
Hello and thank you for your feedback!
Unfortunately, USPS is experiencing some delays due to holidays. We are truly sorry for the inconvenience. If you don't receive your order by Monday (12/21/2020), please contact our customer service for a replacement or a refund (customerservice@supersmart.com.)
All the best from the Supersmart Team
I think ordering Lactobacillus that are…
I think ordering Lactobacillus that are supposed to be in the cold room and receive them 3 weeks letter, I think that this not efficient.
I remember that the product was suppose to arrive 2 days after purchase.
2 June 2019
Unprompted review
Reply from SuperSmart
Hello Jeannine,
I am Ben for the Supersmart Team, and we apologize for the inconvenience.
Shipping takes approximatively 5 to 10 business days for Canada and 3 to 5 business days for the US (You can find more details here: https://us.supersmart.com/conditions.pl?lang=en).
About the L. Gasserei, the strain can resist outside temperature for more than 30 days without any alteration of the quality or efficiency of the product. However, we had an extra 20% CFUs by capsule to always offer you the best quality. It is totally safe to use.
I hope this will help you, but do not hesitate to contact us if you have further question,
Supersmart Team
customerservice@supersmart.com
Fast and effective service wirh good…
Fast and effective service wirh good products
3 May 2019
Unprompted review
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