it's a scam. don't buy from them. Lost my money buying win 10 and not getting the key. Tried contact with support, but looks like it's a bot who constantly repeat request for order ID, but when I giv... See more
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They sell products that are out of stock, and then refund the cash (hopefully) many days later. I think its some money laundering scheme. Hoping I'll get my money back!
I saw a bundle of McAfee antivirus 1-year subscription + Windows 10 pro product key with a very unbelievable price that made me skeptical, but I though it to be worth the risk so I bought it. Right aw... See more
Purchased a 50 Euro voucher and ended up getting an email in broken English. The email had some verification questions that were reasonable. It asked for a picture of my ID and Drivers License/Passpor... See more
Company replied
Company details
Information provided by various external sources
Bzfuture is a leading golbal softwares marketplace, where has the wide offer of antivirus and security software, operating software, softwares and office software. All the software products you need can be obtained here at a cheap price.
Contact info
Hong Kong
- bzfuture.com
Bad Service
I have been waiting for a week to receive my cryptovoucher codes that I have bought. In total they have been $ 350 euros.
Every day I talk to chat support, with a person who calls himself Zeal and always tells me that he has no stock, to wait 4 hours.
After 4 hours I talk to him again and he has no stock. thats false. My question is how in a week you will not be able to renew your stock?
He also offered me the money back a week ago and has not done so.
Zeal Bzfuture, take this advice: if you don't have products in stock, take them out of sale in the store.
27 August 2019
Unprompted review
Reply from BZfuture
Hello Gam33r
Thanks for your valuable advice, we indicate stock status on the product page, please check before purchasing^^
Crypto Currency voucher is a best-seller on our site and we do our best to keep a good stock, sometimes, some par value voucher are temporarily out of stock, we restock in soon.
We support 100% refund policy also, please feel free to contact us if there is other problems, we will try our best to meet your requirement.
We are also continuously optimizing the performance of all aspects of the website including strengthening customer service . BZfuture is dedicated to selling licensed software and branded products and build a trusted brand website.
Kind Regards
BZFuture
Scammers
Needing a Crypto Currency voucher to pay back some money I owed, I looked for a site selling them that accepts Paypal as a payment option. I happened upon bzfuture.com, and decided to attempt purchasing from them. I paid $35.36 USD for $27.75 USD worth of BTC in a voucher (25 euro voucher for someone). After waiting roughly 10 minutes, I contacted support as the order was still processing, each time I did a person named "Zeal," who's main language seemingly isn't English responded.. I asked for the status on the order, and they said the supplier would be gone for 1-2 hours. I stated that I couldn't wait that long, and would like a refund instead. They said to give them one more chance and wait for the supplier, and I stated again I paid extra expecting to not have to wait, and they stopped replying. I closed the chat, and re-opened a chat with the same person and asked for a refund. Then, the supplier was magically already back. They said the can process the order now, and sent an email requesting a lot of personal information to be able to process it (identity theft along with scamming?). I denied sending the information, and asked them to proceed with refunding me. I was told I would receive the refund within 30 minutes, even though Paypal's refunding is instant. I said this and they stopped talking again. I've been attempting to get a refund for the past hour from them, and they keep giving me the run around and going silent.
19 August 2019
Unprompted review
Reply from BZfuture
Hello，
Thanks for your feedback first;
Crypto Currency voucher is a best-seller on our site and we do our best to keep a good stock, sometimes, some par value voucher are temporarily out of stock, we usually restock in a few hours.
We support 100% refund policy also and our financial staff will perform the refund operation so it usually takes about 30 minutes to complete.
Could you please help us by providing your order number so that we can check your order status?
Please feel free to contact us on 7/24 Live Chat or email service@bzfuture.com, we will try our best to meet your requirement and we are also continuously optimizing the performance of all aspects of the website including strengthening customer service . BZfuture is dedicated to selling licensed software and branded hardware and build a trusted brand website.
Kind Regard
BZfuture
Delivery
Delivery: super quick delivery of CD key ( Windows10 Pro + Windows 10 Home)
BUT
1- Service: Chat poor service
2- Service: Email: take 12 hours to reply than the stop replay me back
10 August 2019
Unprompted review
Reply from BZfuture
Hello Ali Hassan
We do like to see what happened with your order and would we can find a way to fix it, could you please help us by providing your order number?
Sometimes the Live Chat receive several customers at the same time, we are sorry for your displeasure and we will continuously improve the processing speed and professional of customer service.
Because of the time zone, the reply to the Email is not timely. Please feel free to contact us on 7/24 Live Chat or email, we will try our best to meet your requirement.
Kind Regards
BZFuture
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