By Winona Reviews 7,273

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 3,225 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the process easy and convenient, appreciating the quick and helpful communication from the staff. People consistently reported significant improvements in various symptoms like hot flashes, brain fog, sleep quality, and energy levels, often feeling like themselves again within weeks or months of starting treatment. The products are often described as effective and tailored to individual needs, with many expressing gratitude for the accessible and understanding care received. However, some customers also noted issues with the customer service, describing interactions as clinical and lacking empathy, particularly when experiencing adverse reactions or needing adjustments to their treatment. A few other people also felt that the doctors were uninterested or provided curt responses, leading to frustration and questioning the personalized nature of the treatment.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many customers reporting significant improvements... See more

User experience

People report positive experiences with user experience, finding the process seamless, easy, and convenient... See more

Service

Reviewers express satisfaction with the service, highlighting its effectiveness and convenience for managing... See more

Staff

Customers consistently note positive experiences with staff, highlighting the helpfulness and responsiveness... See more

Customer service

Customers report positive experiences with customer service, highlighting helpful and prompt communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

HRT has improved my quality of life immensely. I am 38, and none of my doctors wanted to believe I am in perimenopause, but I finally reached out to Winona in January and I was able to start HRT. I be... See more

Company replied

Rated 5 out of 5 stars

The doctor assigned to me was very responsive. The hormones I received helped with my hot flashes, itchy skin, sleeping through the night, my mood, and my blood pressure..... I'm still having issues w... See more

Company replied

Rated 5 out of 5 stars

I was so frustrated talking to my OBGYN explaining symptoms of brain fog, difficulty sleeping and anxiety. As a mom of 7, I need my sleep to function and manage the household. I sought out some onlin... See more

Company replied

Rated 5 out of 5 stars

I decided to give Winona a try because nothing else I tried worked, couldn't get my Dr to prescribe anything for my symptoms after total hystorectomy. After about 30 days hotflashes are gone, sex dr... See more

Company replied


Company details

  1. Women's Health Clinic
  2. Doctor
  3. Pharmacy
  4. Wellness Center

About By Winona

Written by the company

Winona Logo

Janet's Winona Story: Finding Energy and Balance at 54

Explore All Symptoms Is HRT For Me? Join A Live Q&A

Our mission

At Winona, it’s our goal to take the confusion out of menopause and help women get the solutions they need. We are a telehealth company that aims to empower, educate, and treat women throughout the entirety of their menopause journey. We offer doctor-prescribed, bioidentical hormone replacement therapy that is backed by science and shipped directly to your door.

How it works

First, we’ll gather your medical history to determine safety and eligibility. After you complete the onboarding process, we’ll connect you with a doctor in your state. The doctor will review your onboarding answers and prescribe personalized treatment accordingly. You’ll be able to message your doctor with questions or concerns anytime, directly through our platform. Once your doctor prescribes your medication, you will typically receive it within 2-5 business days.

Join the women's group Read the journal

What is HRT?

Hormone fluctuations are part of every woman’s life; from puberty to menopause, hormones spike and wane. As women enter the menopause transition in their late 30s and early 40s, estrogen, progesterone, and testosterone begin to steadily decline, creating challenging symptoms.

There are over 100 symptoms associated with declining hormones in the menopause transition, some of the most common including hot flashes, mood swings, and vaginal dryness. Hormone Replacement Therapy (HRT) is a prescription treatment used to boost hormone levels, by replenishing the estrogen, progesterone, and testosterone that diminish over time. At Winona, we only use plant-based, bioidentical hormones that are identical in molecular structure to those made naturally in your body.

If you’re feeling overwhelmed by menopause symptoms, you’re not alone. Winona’s board-certified physicians are available to listen to your concerns and design a personalized HRT plan just for you.

Read all about HRT.

What is Menopause?

Throughout a woman’s life, the female hormones estrogen and progesterone are responsible for reproductive health and for supporting many of the tissues throughout the body. These hormones are produced in the ovary, when stimulated by the brain to do so. As a woman ages, the ovaries stop producing sex hormones at the same rate.

This can happen as early as in the late 30s or early 40s, and women may start to notice symptoms as a result of their changing hormones. Hormonal fluctuations may begin to cause irregularities in menstrual bleeding, mood swings, hot flashes, brain fog, changes in metabolism, and changes in sleep patterns. Some women may suffer from these types of symptoms for up to 10 years, before they finally complete the menopause transition.

Read all about Menopause.

The Winona Promise

Written by the company

Free Shipping
Get free shipping with every Winona order.
Ongoing Care
This includes unlimited follow-ups with one of our U.S. licensed healthcare professionals. We’ll check in regularly to make sure you’re feeling great.
Pause or Cancel Anytime
You aren’t locked into any long-term commitment with Winona. Pause or cancel at any time, and feel free to reach out to us at hello@bywinona.com with any questions or concerns.

Contact info

Promotion box for By Winona

Relieve 100+ Menopause Related Symptoms

Bioidentical HRT restores hormone levels and improves long term health

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Rated 5 out of 5 stars

Quick responses

Quick responses, timely medication delivery and plenty of support.

29 June 2026
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Reply from By Winona

Thank you for sharing your experience! We’re so glad to hear that you’ve received quick responses, timely medication deliveries, and the support you need throughout your journey.

Providing reliable care and responsive service is important to us, and we appreciate you taking the time to share your feedback. Thank you for trusting Winona with your care!

Rated 5 out of 5 stars

My experience with Winona has been…

My experience with Winona has been amazing. Prior to Winona was feeling extremely fatigued and constantly had mood swings. I did not have a sex drive. Winona as changed my life. I would like to thank the physicians for always answering my questions in a timely fashion.

28 June 2026
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Reply from By Winona

Thank you for sharing your experience! We’re so glad to hear that your treatment has made such a positive difference in your life. It’s wonderful to know that you’ve experienced improvements in your energy, mood, and overall well-being.

We also appreciate your kind words about our physicians and their responsiveness. Providing timely support and guidance is an important part of the care we strive to deliver.

Thank you for trusting Winona with your care and for taking the time to share your feedback!

Rated 5 out of 5 stars

Great Communication

Great communication. Accurate dosages, timely and dependable delivery.

28 June 2026
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Reply from By Winona

Thank you for your feedback! We’re so glad to hear that you’ve had a positive experience with our communication, treatment plan, and delivery service.

Providing dependable care, timely shipments, and responsive support is important to us. Thank you for trusting Winona with your care and for taking the time to share your experience!

Rated 5 out of 5 stars
By Winona logo

Reply from By Winona

Thank you for sharing your experience! We’re so glad to hear that your treatment has helped you feel like yourself again.

There’s nothing more rewarding than knowing our patients are experiencing meaningful improvements in their well-being. Thank you for trusting Winona with your care and for taking the time to share your feedback!

Rated 5 out of 5 stars

Quick and easy!

15 April 2026
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Reply from By Winona

Thank you for your feedback! We’re so glad to hear that your experience has been quick and easy.

We appreciate your trust in Winona and thank you for taking the time to share your experience!

Rated 5 out of 5 stars

It gave me back my energy and it also…

It gave me back my energy and it also cleared my mental fog
It also has slightly taken my joint pain away
It has only been 2 months and it seems to be worth the time and money

26 June 2026
By Winona logo

Reply from By Winona

Thank you for sharing your experience! We’re so glad to hear that you’ve noticed improvements in your energy levels, mental clarity, and even some relief from joint discomfort after just two months of treatment.

It’s wonderful to know that the benefits you’ve experienced so far have made the journey feel worthwhile. Thank you for trusting Winona with your care and for taking the time to share your feedback!

Rated 4 out of 5 stars

Pretty happy with how it is going

Pretty happy with how it is going. Thanks for checking in

28 June 2026
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Reply from By Winona

Thank you for sharing your feedback! We’re glad to hear that things are going well and that you’re happy with your experience so far.

We appreciate you taking the time to check in with us and are grateful to be part of your care journey. Thank you for trusting Winona!

Rated 5 out of 5 stars

Helpful doctor responses to questions

Helpful doctor responses to questions

28 June 2026
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Reply from By Winona

Thank you for your feedback! We’re so glad to hear that you’ve found your doctor’s responses helpful and informative.

Providing timely, supportive guidance is important to us, and we appreciate you taking the time to share your experience. Thank you for trusting Winona with your care!

Rated 5 out of 5 stars

Excellent

Excellent! I feel 10 years younger. Super easy and convenient.

27 June 2026
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Reply from By Winona

Thank you so much for your wonderful review! We're thrilled to hear you're feeling 10 years younger and that your experience was so easy and convenient. We truly appreciate your support!

Rated 4 out of 5 stars

They are convenient

They are convenient. Price for what u get is fair, and affordable. Drug has been effective for me. Autoship is convenient, but they lose a star because pausing or stopping the autoship is more than a simple click. You have to contact them.

21 June 2026
By Winona logo

Reply from By Winona

Thank you so much for your thoughtful review! We're thrilled to hear that you've found our program convenient, affordable, and effective.

We also appreciate your feedback regarding our subscription management. We wanted to clarify that you do not have to contact us every time you'd like to make a change. You have the ability to pause your subscription directly through your patient portal. If you're unsure how to do that, please reach out to our Patient Services team, and they'll be happy to provide step-by-step instructions and assist you if needed.

Thank you again for your feedback and for being a valued patient!

Rated 5 out of 5 stars

Easy to use

Easy to use, responsive providers

28 June 2026
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Reply from By Winona

We're glad you found us easy to use!

Rated 5 out of 5 stars

I feel like myself again!

I feel like myself again!

21 June 2026
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Reply from By Winona

Thank you so much for sharing this—it means a lot to hear that you’re feeling like yourself again. We’re really glad we could be part of your journey, and we’re always here if you need anything going forward.

Rated 5 out of 5 stars

I saw my doctor and he told me to speak…

I saw my doctor and he told me to speak to my obgyn about my hormonal issues. I spoke to my aprn at the OBYGN and she did not think my symptoms were significant. I went online with Winona and had a prescription in minutes. My symptoms went away immediately. I slept better, my weight became controllable and I could think clearly. Best decision I ever made. Feel great! Thank you!

20 June 2026
By Winona logo

Reply from By Winona

Thank you for taking the time to share your experience. We’re glad to hear that you were able to connect with a provider and that your symptoms have improved.

We also appreciate you sharing your care journey—from your primary doctor to your OB-GYN and then to Winona. We know everyone’s path is different, and our goal is to help patients access appropriate care and support when they need it.

We wish you continued good health and appreciate you choosing us.

Rated 5 out of 5 stars

Convenient Care

I appreciate the convenience of the service and the app support that is available if I needed it.

27 June 2026
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Reply from By Winona

We're glad you found our service convenient and appreciated our app support. Thank you for your kind words!

Rated 5 out of 5 stars

They have actually listened to my…

They have actually listened to my issues and are quick to respond. I have been well-cared for since I took my original perimenopause quiz. They have been so responsive that I have referred multiple coworkers to this site!

5 January 2026
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Reply from By Winona

We're so pleased to hear we've listened to your needs and responded quickly. It's wonderful that you feel well-cared for and have referred your coworkers! Thank you for your trust.

Rated 5 out of 5 stars

The physician's listened to me

The physician's listened to me, my concerns. Handled my questions and responded kindly, appropriately.

27 June 2026
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Reply from By Winona

We're so glad to hear that our physicians listened to your concerns and handled your questions kindly. Thank you for your feedback!

Rated 5 out of 5 stars

This company makes getting treatment…

This company makes getting treatment fast and convenient. The doctors responses are informative and non judgemental.

27 June 2026
By Winona logo

Reply from By Winona

Thank you for taking the time to share your feedback. We’re glad to hear that you found the process fast and convenient, and that our doctors’ responses felt informative and non-judgmental.

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