What a nightmare
I ordered a hairdryer from this company and when i received it, it was defective. Wouldn't turn on. I sent emails to company and finally someone answered and asked me to upload a video showing them it would not turn on. I obliged and did as they asked. Then i asked for a refund. Then it started… email number 1 with a discount of 3% with new hairdryer, I said no that i wanted my full refund as I would buy somewhere else. This exchange of emails continued back and forth with offers up to 30% and each time I said no I wanted refund. Then they asked me to send the defective device back to China and that would be expensive and at my cost so I should consider the 30% rebate offer on another device. Thankfully I had purchased using Paypal and filed a claim with Paypal providing all the emails support. I finally got my refund today. DO NOT ORDER FROM BYTECH LABS!







