I gave 4 starts because of the fast shipment. I would give 5 but i havent used the product yet. I read a-lot of negative reviews about not receiving the product or receiving it too late. So i contacte... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought the oil and the original cream. They’re both great although I do prefer the oil, as it goes on with ease, to the shine brown original is a little like Vaseline in consistency. They both smell... See more
Company replied
I've ordered from Byrokko several times and it's always been a pleasant experience. The products are great and smell wonderful, but most importantly, they give you a beautiful tan very quickly. I ju... See more
Company replied
Been getting the Shine Brown oil for years. Absolutely love it. Gives me a fantastic tan when using it on holiday. And have been taking the tanning gummies for while now too. Not only are they enhanci... See more
Company replied
Company details
Written by the company
BYROKKO is a line of luxury skin and hair care products with natural ingredients. Our main goal is to offer people a perfect summer tan as quickly as possible and without excessive exposure to the harmful effects of the sun. We want you to have a beautiful and natural tan throughout the year, so we recommend using our #shinebrown products at every opportunity you get. We want to keep offering cosmetic products that not only nurture the skin but also make it softer and smoother. This is the best way to get that perfect tan you have always wanted – and the best way to shine like a star under the warm summer sky.
Contact info
Pod topoli 5, 1218, Komenda, Slovenia
- support@byrokko.com
- byrokko.com
4.0
Great
4K reviews
Replied to 92% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Package was stolen from inside main…
Package was stolen from inside main door of a big house with 10 bedsits.i didn't ask for it to be left there so BYROKKO are legally responsible for a refund.they have been extremely unhelpful with dealing with this issue.it is now over a week and I have not received a refund.£40 is a lot of money to me.l guess I will have to go through a small claims court to resolve this matter
24 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi. We’re truly sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we are committed to resolving any concerns you may have. Please email us at support@byrokko.com with your details so our support team can assist you personally. We are dedicated to making things right and look forward to hearing from you soon. Kind regards, BYROKKO Team
Great product
Great product. Used last year and was really satisfied with results.
1 May 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi there! Wow, thank you for such a lovely review! 😍 We’re thrilled to hear you’re enjoying our products. Your happiness is what drives us, and we can’t wait to bring you more of what you love! Sending sunshine your way, Byrokko Team
It' s a very great experience
It' s a very great experience! Great service for great products.
16 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi, Your kind review truly made our day 🤍 Thank you for highlighting our service and products — it means so much to our entire team. We believe that happy customers are at the heart of everything we do, and we’re so glad we could provide you with a great experience. We look forward to serving you again soon! ✨ Byrokko Team
Good quick service
Good quick service. Can't wait to start using products.
23 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hello there! We’re overjoyed that you’ve chosen our products! 😊️ Each one is thoughtfully designed with you in mind, made with care and quality to give you the best experience possible. Wishing you a day filled with happiness and sunshine! Warmly, Byrokko Team
Horrible service!
Horrible service, horrible delivery.
I still have not received my order — it has been 15 days, and they do not respond to me at all.
I wrote to their support a week ago, yesterday, and today. I received only automatic emails saying “delivery 2–5 days” and nothing else.
This company ignores customers and provides no real help. Extremely unprofessional experience.
27 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi. We’re truly sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we are committed to resolving any concerns you may have. Please email us at support@byrokko.com with your details so our support team can assist you personally. We are dedicated to making things right and look forward to hearing from you soon. Kind regards, BYROKKO Team
Wau🤗
Wau, wau, wau… the best product I’ve ever used! Supertanning, awesome brown tan, nice smell, soft, comfortable to my skin. 100 ✨
24 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hey there! We’re over the moon that you’ve picked Byrokko! 😄 Every product is made with love to make your experience just a little brighter. Thanks for being part of our journey! Enjoy your day, Byrokko Team
Nice products, Quick delivery
I bought the hair and bodymist and it came within a week, smells great. I will purchase again in future 🙂
24 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Thank you so much for your kind words! 🤍 It truly makes our day. We can’t wait to see you again soon! – Byrokko Team
I love all the range at byrokko , it's amazing
I love all the range at byrokko. My favourite shine brown products that actually do more than they say they do !!! This time I also tried the dummies, which I've just started and I tried the vanilla fragrance which smells amazing and the scent lasts all day . Order was easy and the delivery was quick which adds to a smooth shopping experience .
13 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi, Thank you so much for your wonderful message! We’re thrilled to welcome you to the #ByrokkoFamily. Your kind words truly made our day, and we’re delighted to hear that you’re enjoying our products. Here’s to many more glowing experiences together! ✨ With gratitude, BYROKKO Team
Love there products
Love there products, I use the tanning gummies and the cream best tan I’ve ever had, just ordered my third lot.
23 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi, Your happiness is what drives us every day. 💛 Knowing that you love our products fills us with gratitude. Thank you for trusting Byrokko and letting us be part of your routine. With heartfelt thanks, Byrokko Team
Easy to use website and fast delivery.
Easy to use website and fast delivery.
Product tastes nice not sure is make my skin look tanned
23 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi. Thank you so much for your kind words 🤍 It truly means a lot to us – we’re so happy you had a great experience! Byrokko Team
I have used this product for many years…
I have used this product for many years and love it. When I got my order this time one of them was missing however the bag looked as if it had been opened somewhere along the line. I emailed customer services and a replacement was sent out immediately. Great service
23 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hello, We truly appreciate your feedback and are delighted to hear our products are meeting your expectations. Your continued support inspires us to maintain the highest standards in everything we create.
Warm regards, Byrokko Team
Prompt Delivery,great service,fantastic…
Prompt Delivery,great service,fantastic product leaves skin silly smooth my go to sun products.
15 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi there! Wow, thank you for such a lovely review! 😍 We’re thrilled to hear you’re enjoying our products. Your happiness is what drives us, and we can’t wait to bring you more of what you love! Sending sunshine your way, Byrokko Team
Love their products
Love their products, I am trying the new dummies and the chocolate tanning cream. Products give a really deep tan. Love them ❤️
21 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hello, We’re delighted to hear that our products are helping you achieve your perfect glow! 🌞 Your kind words inspire us to keep creating with care and passion. Enjoy your radiant tan! Warm regards, Byrokko Team
I had an issue with an order that was…
I had an issue with an order that was lost in transit the Byrokko support team were most helpful,having a replacement order sent out,and received three days later ,
10 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi, Your kind review truly made our day 🤍 Thank you for highlighting our service and products — it means so much to our entire team. We believe that happy customers are at the heart of everything we do, and we’re so glad we could provide you with a great experience. We look forward to serving you again soon! ✨ Byrokko Team
Tanning gummies 😍
Was extremely pleased with my order, arrived very quickly and product so far is good, only been using tanning gummies a week but on my hols this week so hopefully they will help me to get a glowing tan ☀️
11 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hello, Thank you so much for your kind words! 🥰 Hearing that our products bring you joy truly makes our day. Your support means everything to us, and we’re committed to continuing to create products you’ll love. Wishing you a wonderful and radiant day, Byrokko Team
I received my tanning capsules the…
I received my tanning capsules the other day I can't wait to see the outcome so I can order again
17 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hello! 🌞 Thanks a bunch for choosing Byrokko! Every product we make is designed with you in mind, and it means the world to have your support. Keep shining! Cheers, Byrokko Team
I love their products
I love their products, I've not ordered them for a while but spring is finally here in the UK and wanted soft, lovely smelling skin which tans quickly. So I ordered the shine brown. It never disappoints! Leaves my skin feeling amazing, smells divine and helps me to tan quicker, what more could a girl want?
I ordered online and it was here before the predicted delivery date. My skin feels amazing and finally that winter white has gone with a visit to the sunbed wearing this 😄
1 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi, Your happiness is what drives us every day. 💛 Knowing that you love our products fills us with gratitude. Thank you for trusting Byrokko and letting us be part of your routine. With heartfelt thanks, Byrokko Team
Brilliant all the way
Brilliant all the way! 1st class customer service, 1st class delivery time. I ordered and then noticed not a UK based company. Im going away shortly and had a concern about getting my items in time. Contacted customer service to enquire. Responded very soon after and reassured me just a couple of days. My items arrived 2 days later. So very pleased with Byrokko and the excellent service they have provided for me.
So pleased with my two packs of Shine Brown 2 phase super tanning oil. My friend introduced me last year, so made sure I have plenty this year. Also using on a course of sunbeds before I go to give a good base due to my very fair skin. Lovely product that keeps my dry skin, nourished, hydrated and soft.
Thankyou Byrokko. Excellent!! Very happy customer!!
16 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi, Thank you for your amazing feedback 🤍 We are beyond grateful for your support and for sharing your positive experience. Knowing that you felt well taken care of and satisfied with your purchase makes us incredibly proud. We’ll continue doing our very best to deliver the quality and service you deserve! ✨ Byrokko Team
I've ordered a few times but this time…
I've ordered a few times but this time I thought I'd ordered the 3 bottles of sprays as well. I didnt realise how small they where for the price, a few sprays and its empty very disappointed as they all smell gorgeous
10 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hi. We’re truly sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we are committed to resolving any concerns you may have. Please email us at support@byrokko.com with your details so our support team can assist you personally. We are dedicated to making things right and look forward to hearing from you soon. Kind regards, BYROKKO Team
Absolutely love there products been…
Absolutely love there products been using for the past 2/3 years on sunbeds and holidays! Love them all!
1 April 2026
Unprompted review
Reply from SHINE BROWN - BYROKKO
Hello, Thank you so much for your kind words! 🥰 Hearing that our products bring you joy truly makes our day. Your support means everything to us, and we’re committed to continuing to create products you’ll love. Wishing you a wonderful and radiant day, Byrokko Team
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