After a year of wearing my partner's old t-shirts to bed I treated myself to these silk PJs. The difference is remarkable - I sleep better, I feel fancy, and the temperature regulation means no more n... See more
Company replied
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After a year of wearing my partner's old t-shirts to bed I treated myself to these silk PJs. The difference is remarkable - I sleep better, I feel fancy, and the temperature regulation means no more n... See more
Company replied
When Environment Canada issues a snowfall warning I cancel everything and put on this fleece onesie. It's ridiculous, it has a hood with bear ears, and I am living my best life in it while watching th... See more
Company replied
Wore this bodysuit under a dress to a company holiday party and actually ate a full meal without feeling like I was in a medieval corset. Smoothed everything nicely but I could still breathe and sit.... See more
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You know how you go from -25 outside to +25 inside and your body can't decide what temperature it is? This bra handles all of it. The moisture-wicking fabric deals with those heating-related sweats an... See more
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Wore this bodysuit under a dress to a company holiday party and actually ate a full meal without feeling like I was in a medieval corset. Smoothed everything nicely but I could still breathe and sit. Revolutionary concept apparently.

Reply from Byjuniperlane
Simple and easy to order. I loved the styles and even got a good deal! Would totally recommend.

Reply from Byjuniperlane
Great customer service. Don’t hesitate to order.

Reply from Byjuniperlane
I enjoy shopping with Juniper for very unique clothing styles

Reply from Byjuniperlane
I was taken in by the slick website and ordered 3 pieces of clothing. All the items were poorly made with cheap material, stiff, scratchy or thin slippery. The return process required paying international shipping fees and customs fees to return to China, despite the company having a warehouse in Canada! Those fees amounted to nearly 50% of what I paid for the items. They pushed an alternative of "100% store credit" or "15% refund." Not trusting their quality or business ethics, i took the 15% refund and will never purchase from them again. PLEASE do your research first!

Reply from Byjuniperlane
I waited weeks for a dress that arrived and was very poor quality, so I requested a return. Although Juniper Lane's website stated the company was based in British Columbia, Canada, they instructed me to return the dress to China at my own expense and pay restocking fees. I advised them that I would only accept a full refund. I mailed the dress to China and stayed in contact with the company, but they repeatedly delayed the refund process. Eventually, their website shut down, and I was no longer able to communicate with them. I lost $150 .

Reply from Byjuniperlane
After a year of wearing my partner's old t-shirts to bed I treated myself to these silk PJs. The difference is remarkable - I sleep better, I feel fancy, and the temperature regulation means no more night sweats. Should have done this years ago.

Reply from Byjuniperlane
I ordered a shirt and it didn’t fit so they sent me another one for just the cost of shipping ($19.99)and let me keep the other shirt.

Reply from Byjuniperlane
Overall the customer service was very positive and timely! Love the dresses I ordered so far :)

Reply from Byjuniperlane
When Environment Canada issues a snowfall warning I cancel everything and put on this fleece onesie. It's ridiculous, it has a hood with bear ears, and I am living my best life in it while watching the snow pile up. No regrets whatsoever.

Reply from Byjuniperlane

Reply from Byjuniperlane
I hate thongs but visible panty lines under dress pants are worse. This thong is genuinely comfortable?? The cotton gusset is soft, the waistband sits flat, and I forget I'm wearing it. This is growth, people.

Reply from Byjuniperlane
I like the ease of making my order. The clothes look good quality and now unique

Reply from Byjuniperlane
The ordering process is easy & speedy. Delivery time is kept advisable & prompt

Reply from Byjuniperlane
Selections were just what I was looking for, and discounts made the shopping especially satisfying!

Reply from Byjuniperlane
Excellent company to work with. Email quickly back on responses. Clothing appears to be very good quality. Pricing is also quite pleasing. Overall, very happy with all items.

Reply from Byjuniperlane

Reply from Byjuniperlane
Responding to your responses to my message: I contacted you several times, but you would not issue the refund. Guess what? Master Card processed the chargeback refund and reversed the charge under the code: 4853. Gross misrepresentation on your part.

Reply from Byjuniperlane
Easy to look at website. Friendly people who answers emails

Reply from Byjuniperlane
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