There is always eyeshadow and /or lipstick products in my box. As I don't use any makeup products I just throw them out. I like the idea of trying new cosmetics - especially face care, but every tim... See more
Company replied
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See what reviewers are saying
Completely apart from their amazing product, I'm absolutely stunned by their Customer Service! People working there definitely know how to make and keep clients happy and satisfied. They're extremel... See more
Company replied
Thank you! The box is wonderful! The gift is nice! It is one product outside the box, which has a bad smell, the conditioner! But hope is not expired!
Company replied
Not worth money, unfortunately. I ordered the Lucky One Splash edition and was disappointed by the content. It does NOT CONTAIN 8 full size products!!! It only contains a body lotion, shampoo, travel... See more
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Company details
About Goodiebox Danmark
Written by the company
Goodiebox har som mission at inspirere kvinder verden over til at tage tid til sig selv – helt uden dårlig samvittighed. Vi bryder med den kultur, der får kvinder til konstant at undskylde, og siger: sorry not sorry! 🔥
Med Goodiebox modtager du hver måned en nøje sammensat samling af beauty-produkter, der vil overraske og begejstre dig.
Hver boks er fyldt med ekstraordinære produkter, som du kan opdage, prøve og elske 🌟 Vi præsenterer de nyeste trends og mest populære brands inden for beauty-industrien 💄💋 og sammensætter hver boks med stor kærlighed, omhu og opmærksomhed.
Vores fantastiske Team Happiness står altid klar til at hjælpe dig med spørgsmål. Den hurtigste måde at kontakte os på er via Chatbotten i appen eller på vores hjemmeside. Du kan også nå os via E-mail, Facebook eller Instagram 💌
Nysgerrig? Læs mere på vores hjemmeside og oplev Goodiebox-universet.
Contact info
Artillerivej 86, 2300, København S, Denmark
- hello@goodiebox.dk
- bygoodiebox.com/dk/da
3.9
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great
Thank you! The box is wonderful! The gift is nice! It is one product outside the box, which has a bad smell, the conditioner! But hope is not expired!
30 December 2025
Reply from Goodiebox Danmark
Thank you so much for the lovely feedback! :💖 We are thrilled to hear that you are happy with your box 🥳
Some product formulations can have a unique scent, however, our products shouldn't be expired. Therefore, we would love to look closer into this specific product for you and make sure you are fully satisfied! 🌟
Just amazing!!
Just amazing! Made a request and in next box got what I wanted! So happy 😀
10 June 2026
Unprompted review
Reply from Goodiebox Danmark
We always love hearing from our community, and it is the absolute best feeling when the stars align and your next box contains exactly what you were hoping for. 😊
Thank you so much for the amazing 5-star review. We are so incredibly happy to have you with us, and we hope the next surprise brings just as much joy! 🎁💐
Reply from Goodiebox Danmark
And that is exactly our purpose!! 😍 Knowing that our goodies make you feel special is all we could ever ask for, and we hope we'll continue delivering the same happiness moving forward. 💕🔝
The The product did not arrive at my home even though I paid for it, and the eye shadow also arrived broken. did not arrive at my home…
The product did not arrive at my home even though I paid for it, and the eye shadow also arrived broken.
8 May 2026
Reply from Goodiebox Danmark
We are so sorry to hear that your eyeshadow arrived broken and that the delivery didn't go smoothly! 💔📦 We always want your unboxing to be perfect. Regarding the delivery, carriers typically require you to be home to hand it over; however, if you'd like them to leave it at your door next time when you aren't there, you can easily set this up by registering for Modtagerflex inside the PostNord app.
As for that broken eyeshadow, we absolutely have your back! Our Team Happiness has just reached out to you directly via email to arrange a replacement product or a fun surprise for you. We look forward to making this right 💕
Products I don't use
There is always eyeshadow and /or lipstick products in my box. As I don't use any makeup products I just throw them out. I like the idea of trying new cosmetics - especially face care, but every time I subscribe I get the same eyeshadows. Unfortunately, there is no option to opt out from the makeup, which is why I unsubscribe...
It would be nice to have the possibility to opt out from the makeup. It will be better for both my experience and the environment :)
11 April 2026
Reply from Goodiebox Danmark
Thank you for sharing your thoughts with us! 🌿 We completely understand that not every product will be a perfect match for everyone. While the Classic box is designed as a surprise mix of both skincare and makeup, we actually prioritize skincare and body care in most of our selections (as we have the Crush box dedicated to makeup products).
We’re sad to hear that the makeup products are being thrown out, as many of our members who don't use specific items love to pass them on as little gifts to friends or family, it’s a wonderful way to spread the joy and be kind to the environment! 🌎 While we don't currently have a "skincare-only" option, we truly value your feedback on the "opt-out" feature. We'll make sure to share this with our product team as we continue to evolve. 💜
Poor quality and selection of products
28 March 2026
Reply from Goodiebox Danmark
Thank you for your honest feedback 🌸
We are very sorry to hear that your experience with our box did not live up to your expectations. We put a lot of effort into selecting exciting products and it is always disappointing when we don’t hit the mark.
We have sent you a short email as we would love to hear more about your experience and if there was anything specific wrong with the products you received. We truly appreciate your feedback ✨
Reply from Goodiebox Danmark
Du aner ikke, hvor glade det gør os. 💘 Tusind tak for anmeldelsen – vi håber, du fortsat vil nyde oplevelsen hos os og de lækre goodies!
Horrible costumer service
Horrible costumer service. Received broken products and contacted costumer service right away. The whole package was oily and covered. They got back to me weeks after filing the case demanding pictures long after I clearly discarded broken products and cleaned the rest. No refund nor replacement products unless I take pictures now and for proof of broken products. The pictures I had taken of the oily box were not enough for them - fair but expecting me to wait weeks and then demand proof of something I clearly can’t give them anymore is ridiculous.
Never ever Goodiebox again. Concept seems good but when you have bad costumer service, in my world, you have a untrustworthy company and I don’t do business with those.
19 December 2025
Unprompted review
Reply from Goodiebox Danmark
Thank you for your feedback, and we are truly sorry for the frustration this has caused. It’s never our intention for a member to have a bad experience with our Team Happiness, and we are genuinely sorry your box arrived in that condition! 😔
While we do our best to pack everything securely, leaks can unfortunately happen during transit. We always want to make this right by sending replacements. However, to do so, our system requires a photo of the damaged items as proof for our quality control and partners.
We understand it’s frustrating to wait for a response when you’ve already cleared away the mess. We’d love the chance to take a second look at your case and see if there is anything we can do to turn this experience around, so Team Happiness has already contacted you. ⭐
really good
23 October 2025
Unprompted review
Reply from Goodiebox Danmark
Thank you so much! 💛 We're so happy to hear you’re enjoying your Goodiebox!
Nothing compares to...
High quality products YES 🥰 however... Customer Service like I never experience before. Always when you need, always helpful & with so much care ❤️ Thank you for being so A W E S O M E ✨
25 August 2025
Unprompted review
Reply from Goodiebox Danmark
Thank you for the lovely feedback!
We love being able to give these happy moments to our members 🥰
Wishing you the best day 💐
Totally recommend the experience
I received it as s birthday gift and what a gift it was. The products are high quality and thoughtfully chosen for the season. Totally recommend the experience!
29 April 2025
Reply from Goodiebox Danmark
Thank you so much for your lovely review – and happy (belated) birthday! 🎉🎁 We're so happy to hear that you enjoyed your Goodiebox and that it made a great gift.
We put a lot of care into selecting products that match the season, so it means a lot to hear that it resonated with you. Team Goodiebox ✨
They don't sent what they advertised
They don't sent what they advertised. I have order a trial box with the products that I saw in their page advertised for more than 2 weeks but I received and older/ previ8box with bad cheap products that I did not like. I had contact customer service and they have solve nothing, they just offe4 to send me one product, but I don't want thar. I want the box that they offered, and I bought nothing the wrong product. I had wrote to them on 16th of March, and 3 days after I still waiting a response 😡
----' update 20 march, changing from 1 to 3 ⭐️⭐️⭐️----
Thanks, after my 2nd complaint Goodiebox will send me the correct box. Thanks. I will let know if arrives OK and correct this time :)
13 March 2025
Unprompted review
Reply from Goodiebox Danmark
We’re truly sorry for the technical issue that caused you to receive the wrong welcome box. That was definitely not our intention! 💕 We’re glad we could find a solution, and your correct box is now on its way. We hope you’ll love the products and have a great unboxing experience! ✨ Thank you for your patience and for being a part of Goodiebox!
Om very happy my decision about…
Om very happy my decision about goodiebox every month and om very clad I did. Im think It about to come part of this team😊😊
7 December 2024
Reply from Goodiebox Danmark
We're so happy to hear that you're enjoying your Goodiebox every month! 😊 We're thrilled you made the decision to join, and we're excited to have you as part of the team! 🥰🙏🏻
Godiebox is perfect
Godiebox is perfect, I always receive wonderful products. Congratulations to you.
1 December 2024
Reply from Goodiebox Danmark
Hi Eugenia,
Thank you very much for the sweet words - we really appreciate it ❣️ Have a nice day!
The boxes are always so cute and the…
The boxes are always so cute and the products are very different each time, which is so cool.
Some things unfortunately I don’t use, but other than that I’m always excited when the Goodiebox arrives :)
18 November 2024
Reply from Goodiebox Danmark
We’re so happy to hear that you enjoy the variety and surprise of each box! 😊 We understand that not everything might be a perfect fit, but we’re glad to know you’re still excited for each new delivery. Thank you for sharing your thoughts! 💛
Absolutely recommend it
Absolutely recommend it!
I’ve saved a lot of money and have found amazing products for my skin, hair and body. By being a member.
3 October 2024
Reply from Goodiebox Danmark
Hey,
that's amazing to hear! 😊 We're thrilled that you've discovered so many great products and saved money along the way. Thanks for the recommendation! 🙌🌟
Reply from Goodiebox Danmark
Hey Alina,
Thank you so much for your feedback! 🙌🏻 It means a lot to us and we're super happy to surprise you each month once again with lovely products in our Goodiebox! 💖
The Products were nice and neat. Too many abrasive chemicals in my opinion. Personally I wouldBut they were not for packed in the same way and it lead to confusion.
The Products were fine. But not what advertised in the images.
I appreciate very very much the opportunity to try some new brands of products. But the packaging and
12 June 2024
Value for money
3 June 2024
Reply from Goodiebox Danmark
Hi Suzanne 🧡
Thanks a lot for the kind words! It means a lot for us 🙏
Have a nice day! 🌞🌻
- Sofie, Team Goodiebox
Love the products.
28 April 2024
Reply from Goodiebox Danmark
Hi Jackie! Thanks a lot for the sweet words ❣️ Enjoy the products!
- Julie, Team Goodiebox
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