Bybit Reviews 7,120

TrustScore 3 out of 5

3.1

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Rated 4 out of 5 stars

They blocked my access to my money after I made transactions with their cards at a store, and then the item didn't work for me and I returned it. After that, they considered these transactions risky a... See more

Company replied

Rated 4 out of 5 stars

Bybit's customer care service is more reliable than most, so it really helps with fear of losing funds, and I can keep my crypto in there for a long time, even forgetting at times. It's a great platfo... See more

Company replied

Rated 1 out of 5 stars

I ask the bybit support to look faster about this transaction that the scammer try to manipulate me about the funds that I send to he's account under the palmpay wallet Order ID: 20446688217661... See more

Company replied

Rated 3 out of 5 stars

After waiting my fiat deposit on feb 28, 2026 then I've got e-mail on Apr 6, 2026 that my deposit will be refund. Today the refund transfered into my bank account. Thanks to Bybit and sorry for my imp... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Currency Exchange Service
  4. Financial Institution
  5. Investment Service
  6. Non-Bank Financial Service

Written by the company

Bybit is a top-three cryptocurrency exchange by volume, boasting 60 million users worldwide since its establishment in 2018. Our platform is designed for both crypto investors and traders, offering a professional environment with an ultra-fast matching engine, 24/7 customer service, and comprehensive multilingual community support. We take pride in our cutting-edge technology that ensures seamless trading experiences and our commitment to security and user satisfaction. Bybit’s dedication to excellence is further demonstrated through our strategic partnership with Formula One’s reigning Constructors’ and Drivers’ champions, the Oracle Red Bull Racing team. At Bybit, we continually innovate to provide the best services and features, such as advanced trading tools, educational resources, and competitive fees. Our mission is to empower our users with the tools and support they need to succeed in the dynamic world of cryptocurrency trading. Join us and be part of a global community that’s leading the way in the cryptocurrency industry. Whether you are a seasoned trader or a newcomer to the crypto world, Bybit is here to support your journey with integrity, reliability, and cutting-edge solutions.


Contact info

You should know

3.1

Average

TrustScore 3 out of 5

7K reviews

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Rated 1 out of 5 stars

Binnary winniefred

Binnary winniefred, called her self a broker from Bybit asking for tokenization fee to withdraw my profit. Stay away, big scam

4 January 2026
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

We take reports of impersonation and scams very seriously. Bybit representatives do not contact users privately to ask for money. Any individual claiming to do so is not affiliated with Bybit.

To allow the relevant team to review this properly, please update or edit your review with your Case ID. If you do not yet have one, you can obtain it here: https://i.bybit.com/4O9abyG

Best regards,
Team Bybit

Rated 1 out of 5 stars

DON'T USE BYBIT IF YOU WANT TO SEE YOUR…

DON'T USE BYBIT IF YOU WANT TO SEE YOUR MONEY BACK!!!

I am a bybit user and can't withdraw my money from the app.
The worst part is that they can't even tell me precisely why that is and refuse to provide any ETA.

My goal was to reinvest that money somewhere else, so each day costs me lost income from these investments that I can't make.

Bybit EU you earned the right to be reported to all possible organs that oversee crypto markets in Poland/EU.
Your support answers (either AI or not, I don't care, your answer is your answer) are ridiculous.

"Please note that the temporary unavailability of certain fiat services is due to regulatory compliance requirements applicable to EEA users. At this stage, we are unable to provide specific regulatory details or a confirmed ETA."

Your answer on the screen feels scummy. I can't get any useful info or a precise legal foundation for your decision to keep my money hostage after asking a few times.

3 January 2026
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

We acknowledge your concern regarding the withdrawal restrictions and the lack of a confirmed timeline.

To allow a proper review of your account and the specific restriction affecting it, please update or edit your review with your Case ID. If you do not yet have one, you can obtain it here: https://i.bybit.com/4O9abyG

Once the Case ID is added to your review, the matter can be assessed accurately.

Best regards,
Team Bybit

Rated 1 out of 5 stars

Deposit blocked since 3 month

I have been a Bybit user and my 2.427 ETH deposit has been blocked since 27-10-2025 due to a compliance review.
Case ID: 22444416
I fully cooperated and submitted all requested documents. I was informed on 14-12-2025 that my case was expedited, but I have received no further response.
I hope Bybit can review this case and respond.

27 October 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

We acknowledge your concern and would like to inform you that your case has been escalated.

Thank you for your patience while this process is completed.

Best regards,
Team Bybit

Rated 1 out of 5 stars

ByBit continues to try to coerce $ out of me

Ben Zhou intervened in a chat I was having with a hacker I had discovered stole my Bitcoin from my platform. He introduced himself to me, stating he was the CEO & that he would assist me in getting my stolen $ back. I was initially speaking with Luke Zoran, whom I had tracked on Titan, a site that shows bitcoin interactions & id'd him as the thief. Mr. Zhou sounded sincere at first & then started to state I would have to pay him to get my monies back. Since my refusal to pay he has referred me to others sites; "Guaranteed Recovery", Crypto Earned, a "Westley Virgin"... also scammers looking to steal more $ from me. Ben Zhou is a scam artist who markets himself as the "king of crypto". Ha! Complete smoke & mirrors

6 December 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

We take allegations of impersonation and scams extremely seriously. To be clear and unequivocal: Bybit’s CEO or team members do not contact users privately to recover funds, request payments, or refer users to third-party “recovery” services. Any individual claiming otherwise is not affiliated with Bybit.

To enable a formal investigation, please update or edit your review with your Case ID. If you do not yet have one, you can obtain it here: https://i.bybit.com/4O9abyG

Once the Case ID is added to your review, the relevant team can review the details promptly.

Best regards,
Team Bybit

Rated 1 out of 5 stars

cant complain about this

cant complain about this. I'm really happy with their services.

3 November 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

Thank you for taking the time to share your feedback. We’re pleased to see your comment expressing satisfaction with our services. We did notice that the rating attached to the review appears lower than the sentiment of your message. If this was accidental, you’re welcome to update the rating so it better reflects your experience.

Best regards,
Team Bybit

Rated 1 out of 5 stars

Unfair liquidation and lack of proper clarification by Bybit

I am writing to report an issue regarding a liquidation on my Bybit account.
My position was liquidated even though, according to my calculations and screenshots, the price did not reach the liquidation level shown in my account at that moment.
I contacted support multiple times, but I only received generic responses without a clear explanation addressing the discrepancy between the market price and the liquidation price applied.
I am requesting a transparent and detailed explanation, including mark price, index price, and any system adjustments that may have affected the liquidation.
I believe greater transparency is essential to maintain user trust. I hope Bybit’s compliance or risk team can properly review this case.

[Bybit] Your case number is #22139491
Case ID: #22139491

As requested by Bybit Support, I am updating this review to include my official Case ID so the case can be reviewed with full transparency.

I am awaiting the outcome of the review and any further clarification based on the official records.

Follow-up: I have provided the requested Case ID (#22139491) and am currently awaiting Bybit’s response and final review outcome.

9 October 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

Thank you for outlining the details of the liquidation you experienced. Liquidation outcomes depend on several variables, and they can only be reviewed accurately within an official case record.

To enable a proper review and receive a clear explanation, please update or edit your review with your Case ID. If you do not yet have one, you may request it here: https://i.bybit.com/4O9abyG

Once the Case ID is available, the case can be assessed with full transparency.

Best regards,
Team Bybit

Rated 1 out of 5 stars

@bybit OMG 😭😭😭😭😭😭

@bybit. Honestly you guys are stressing the hell out of me. The compliance team restricted account since last month and I have submitted all the necessary documents they requested for. But to my surprise no progress on the case. They keep on telling me case under review since last month OMG. Honestly this people are killing user why why. I have contacted several LIVE agent to escalate my case but still no progress on the case. I haven't done anything wrong OMG. Pls I need help cos I have alot of of bills to pay right now omg. I got frustrated and requested for my asset withdrawal 😭😭😭😭😭😭😭😭😭😭
Case number 22894170

I will come back here to give testimony if you guys can help me out here @Bybit

20 November 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

We acknowledge how distressing this situation is and note the urgency you’ve expressed. Thank you for clearly providing your Case ID. This Case ID has been flagged to the relevant team for review so the current status and next steps can be checked directly within the ongoing compliance process.

Once the review linked to this Case ID progresses, any updates will be communicated through the appropriate channel. We appreciate your patience while this review is concluded.

********** UPD

Please update with your UID

Best regards,
Team Bybit

Rated 1 out of 5 stars

Hello Support Team, I am the seller for transaction ID: 506910184 2004948370602795008. The buyer has successfully transferred the payment, and I have proof of the payment. I kindly request you to can

Hello Support Team,

I am the seller for transaction ID: 506910184
2004948370602795008. The buyer has successfully transferred the payment, and I have proof of the payment. I kindly request you to cancel the dispute for this transaction.

Please let me know if you need any additional information or documents.

Thank you for your assistance.

30 December 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

Thank you for providing the transaction details. The UID and Order ID are sufficient for review. They have been forwarded to the relevant team to verify the payment proof and assess the dispute status.

Once the review is completed, the outcome will be communicated through the appropriate channel.

Best regards,
Team Bybit

Rated 1 out of 5 stars

Scam wallet they scammed on 25th of…

Scam wallet they scammed on 25th of December and took a thousand dollars from my wallet no live support team completely scam

25 December 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

We acknowledge the seriousness of your allegation. Claims involving loss of funds require verification before they can be reviewed or escalated. To proceed, please update or edit your review with your Case ID, as this is required to validate the incident and assess what occurred.

You can fill out this form to obtain a Case ID: https://i.bybit.com/4O9abyG

Once the Case ID is provided, the matter can be reviewed accordingly.

Best regards,
Team Bybit

Rated 1 out of 5 stars

Got this message for no reason and…

Got this message for no reason and can’t use bybyt can’t do anything.

Risk Warning

Bu

For the safety of your assets, we have temporarily restricted your trading activity due to security risks detected in your account. To resume trading, please provide us with proof of account ownership through relevant documents.

29 December 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

We acknowledge your concern regarding the temporary restriction placed on your account. Such restrictions are applied when security risks are detected and require review before normal access can resume. To allow this case to be checked properly, please update or edit your review with your Case ID.

You can fill out this form to obtain a Case ID: https://i.bybit.com/4O9abyG

Once the Case ID is provided, the situation can be verified and clarified accordingly.

Best regards,
Team Bybit

Rated 1 out of 5 stars

Outrageous actions of the Bybit exchange!

I am filing a complaint against the cryptocurrency exchange Bybit, which blocked my account (UID 485481807) on November 27, 2025, without any objective grounds. Following the block, my spot wallet became inaccessible, trading operations were completely suspended, and withdrawals were impossible. At the time of the block, my account held approximately $1,500. Bybit support cited a "suspicious transaction" as the reason for the block, although this same transaction had previously raised no questions and was not considered risky. I have repeatedly submitted the requested documents, but this has yielded no results: the restrictions on my account have not been lifted, and requests for the same documents continue to arrive. In my correspondence with support, including in connection with ticket #500OQ00000K4ylMYAR, I have not received a clear or specific explanation of the substance of my complaint. I can still fund my account, but my withdrawals and full use of the account are restricted. This appears to indicate the exchange is using my funds without grounds for blocking withdrawals. I access the platform from the UAE and have used the service in good faith, but the blocking occurred suddenly, without prior warning or a clear explanation of the nature of the claims against my account. I consider these actions by the exchange to be unfounded and extremely alarming, especially since, according to my information, similar situations are occurring frequently with other Russian-language accounts. I request that you review the legality of the restrictions imposed on my profile, align them with internal rules and legal requirements, provide a clear and detailed explanation of the reasons for the blocking, and, most importantly, unblock my account and ensure I can withdraw all my funds in full.

27 November 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

We understand your concerns regarding the restrictions on your account. To allow proper verification and escalation, please provide your Case ID.

You can obtain a Case ID by filling out this form: https://i.bybit.com/4O9abyG

Once your Case ID is provided, the relevant team will be able to review the restrictions on your account, clarify the reasons for the block, and assist with restoring full access.

Best regards,
Team Bybit

Rated 1 out of 5 stars

Bybit banned the possibility to…

Appeal ID: W2025122624494AE30BAE19F94B7962Bybit banned the possibility to withdraw my assets without reason.
How I can fix it shortly ?

26 December 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

Thank you for your message. We acknowledge your concern regarding the withdrawal restriction. However, an Appeal ID alone is not sufficient for us to review or verify the situation on Trustpilot.

Please update or edit your review with your Case ID so the matter can be reviewed accurately by the relevant team. You can obtain a Case ID here: https://i.bybit.com/4O9abyG

Once the Case ID is provided, the issue can be assessed accordingly.

Best regards,
Team Bybit

Rated 1 out of 5 stars

Fiat withdrawal issue

I have a serious issue with a fiat withdrawal on Bybit.

My SEPA withdrawal order EXC1998050636306259968 has been stuck in “Processing” status for 19 days, even though Bybit states that fiat withdrawals should take 1–3 business days (up to 5 days if delayed).

I opened a support ticket 12 days ago and have received no response at all. Live chat agents state they have no authority to handle this and can only refer me back to the ticket.

My account is fully verified, no additional documents were requested, and no explanation has been provided for the delay.

I am requesting this case to be escalated to a senior support or compliance team, with:

a clear reason why the funds are being held

a concrete timeline for resolution

UID: 7738092
Withdrawal order: EXC1998050636306259968

I am ready to cooperate, but the lack of communication is unacceptable.
I switched from Binance to Bybit a few years ago but this is unacceptable and I am thinking about going back to Binance. Something like this never happened to me with them.

Edit : [Bybit] Your case number is #23358308

Also would hapilly edit my review if this will be solved asap

Edit 2 : Still waiting for your response

27 December 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

Thank you for outlining your concern. We acknowledge the seriousness of your withdrawal delay issue. However, we are unable to verify or escalate this matter without a valid Case ID, regardless of the UID or withdrawal order provided.

Please update or edit your review with your Case ID so the issue can be reviewed accurately by the appropriate team. You can obtain a Case ID here: https://i.bybit.com/4O9abyG

Once the Case ID is shared, the situation can be assessed properly, including the status and next steps.

Best regards,
Team Bybit

Rated 1 out of 5 stars

Jeżeli używałes copy tradingu to nie…

Jeżeli używałes copy tradingu to nie dadzą ci nawet usunąć konta.

If you ever used copy trading they will not allow you to delete your account. It's a joke company.

23 December 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear Jack,

If you believe there is an issue or misunderstanding in your case, please update or edit your review with your Case ID so we can review the situation accurately. You can obtain a Case ID here:
https://i.bybit.com/4O9abyG

Best regards,
Team Bybit

Rated 1 out of 5 stars

Someone is lying that they have…

Someone is lying that they have credited me but they haven’t. I have made and appeal but no response yet from them please help me I need this to be attended to urgently and I have all evidence that he didn’t make payment to me

21 December 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

To help this be reviewed properly, please share your UID and Order ID related to the appeal. These details are required for the P2P team to locate the transaction and assess the evidence provided.

Once shared, the case can be reviewed accordingly.

Best regards,
Team Bybit

Rated 1 out of 5 stars

Always with the slow transactions

Always with the slow transactions, making trading a bit stressful and filled with scammers on their p2p

18 December 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

Slow transactions and concerns around P2P activity can understandably affect the trading experience. To allow the team to look into what you’ve encountered and determine whether there’s a specific issue that can be addressed, please update or edit your review with your Case ID.

If you don’t have one yet, you can obtain it here: https://i.bybit.com/4O9abyG

Once the Case ID is provided, the situation can be reviewed properly.

Best regards,
Team Bybit

Rated 5 out of 5 stars

I’ve been using Bybit for a while now

I’ve been using Bybit for a while now, and it’s one of the most reliable and user-friendly crypto exchanges I’ve tried. The interface is smooth, trades execute instantly, and security feels solid.

I especially like how Bybit combines professional trading tools with a simple design, making it perfect for beginners and experienced traders alike. Customer support is responsive and helpful whenever I had questions.

Bybit keeps improving, and it really shows. Highly recommend for anyone looking to trade crypto safely and efficiently! 🚀

20 October 2025
Bybit logo

Reply from Bybit

Dear User,

Thank you for taking the time to share such a detailed and positive experience. It’s great to hear that the platform, trading tools, and support have worked well for you, and we appreciate your recognition of the ongoing improvements.

Your recommendation means a lot.

Best regards,
Team Bybit

Rated 1 out of 5 stars

I have seen big KOL talk down on bybit…

I have seen big KOL talk down on bybit recently

But I overlook them because I always have smooth trades on bybit .

But with this recent development of bybit holding users funds just because they assume it’s a scam is a bad strategy of fighting scam .

I could have shot the market on hyperliquid and save myself this embarrassment but I trusted bybit and see the result

With recent market crashes I would be in huge profit
But bybit have ruined this .

Please send back my funds to the wallet it came from or release my money .

I don’t have time to beg you or anybody in charge of this matter.

Thanks for cooperation.

20 December 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

Fund restrictions are not decided based on assumptions, and any review of this nature must follow defined risk and compliance procedures. Requests to release or return funds can only be assessed within that process.

To allow the team to review your situation properly, please update or edit your review with your Case ID. If you don’t have one yet, you can obtain it here: https://i.bybit.com/4O9abyG

Once the Case ID is provided, the matter can be reviewed accordingly.

Best regards,
Team Bybit

Rated 1 out of 5 stars

Blocked for no reason

They blocked my account for no reason and this isn’t the first time. It always happens at the worst possible moment, right when I’m trading. Totally unacceptable.

uid 345852160

20 December 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

Thanks for sharing your experience. To allow the team to understand why the restriction occurred and review it properly, please update or edit your review with your Case ID.

If you don’t have one yet, you can obtain it here: https://i.bybit.com/4O9abyG

Once the Case ID is added, the matter can be checked accordingly.

Best regards,
Team Bybit

Rated 1 out of 5 stars

P2P scam enabled by verification exploit - $526 lost

Scammed on P2P through "payment verification" exploit.

Seller requested payment before completing verification, then cancelled order after receiving my 40,000 RUB (>$500). I couldn't click "Payment Completed" - button wasn't available due to incomplete verification.
I submitted appeal immediately with bank proof.

Bybit:
Froze 0 crypto (let seller withdraw during investigation)
Delayed 4 days requesting videos
Rejected appeal claiming seller "withdrew before appeal" (false - withdrew during Bybit's delay)
Sent email saying I "accepted outcome" (never did)

Bybit's own email instructed me to make payment. I followed instructions, provided full proof. Platform failed to protect legitimate transaction.
This verification loophole enables scams.
Bybit refuses responsibility.
Order: 2000605417209356288
Avoid P2P trading here until this exploit is fixed.

=========

UPDATE (Dec 19):

Bybit requested UID publicly despite already having Order ID 2000605417209356288, two videos, active support ticket, and processed appeal in their system.

UID provided: 150380402

Still waiting for answers:
1. Why email says "appeal rejected" but app says "accepted and transferred"?
2. Why scammer IlyaSolov remains active with multiple public fraud reports?
3. Why crypto wasn't frozen during investigation?
4. Will Bybit honor 60-day appeal policy?

48-hour deadline for substantive response, not more data requests.

Amount still owed: 526.3157 USDT

15 December 2025
Unprompted review
Bybit logo

Reply from Bybit

Dear User,

We take reports of P2P exploitation seriously, especially where platform processes are being questioned. To allow the team to locate the correct account and review this appeal in detail, please share your UID.

Your Order ID has been noted. Once the UID is provided, the relevant team can review the timeline and handling of the appeal.

Best regards,
Team Bybit

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