They blocked my access to my money after I made transactions with their cards at a store, and then the item didn't work for me and I returned it. After that, they considered these transactions risky a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
They blocked my access to my money after I made transactions with their cards at a store, and then the item didn't work for me and I returned it. After that, they considered these transactions risky a... See more
Company replied
Bybit's customer care service is more reliable than most, so it really helps with fear of losing funds, and I can keep my crypto in there for a long time, even forgetting at times. It's a great platfo... See more
Company replied
I ask the bybit support to look faster about this transaction that the scammer try to manipulate me about the funds that I send to he's account under the palmpay wallet Order ID: 20446688217661... See more
Company replied
After waiting my fiat deposit on feb 28, 2026 then I've got e-mail on Apr 6, 2026 that my deposit will be refund. Today the refund transfered into my bank account. Thanks to Bybit and sorry for my imp... See more
Company replied
Bybit is a top-three cryptocurrency exchange by volume, boasting 60 million users worldwide since its establishment in 2018. Our platform is designed for both crypto investors and traders, offering a professional environment with an ultra-fast matching engine, 24/7 customer service, and comprehensive multilingual community support. We take pride in our cutting-edge technology that ensures seamless trading experiences and our commitment to security and user satisfaction. Bybit’s dedication to excellence is further demonstrated through our strategic partnership with Formula One’s reigning Constructors’ and Drivers’ champions, the Oracle Red Bull Racing team. At Bybit, we continually innovate to provide the best services and features, such as advanced trading tools, educational resources, and competitive fees. Our mission is to empower our users with the tools and support they need to succeed in the dynamic world of cryptocurrency trading. Join us and be part of a global community that’s leading the way in the cryptocurrency industry. Whether you are a seasoned trader or a newcomer to the crypto world, Bybit is here to support your journey with integrity, reliability, and cutting-edge solutions.
Dubai, U.A.E.
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Binnary winniefred, called her self a broker from Bybit asking for tokenization fee to withdraw my profit. Stay away, big scam

Reply from Bybit
DON'T USE BYBIT IF YOU WANT TO SEE YOUR MONEY BACK!!!
I am a bybit user and can't withdraw my money from the app.
The worst part is that they can't even tell me precisely why that is and refuse to provide any ETA.
My goal was to reinvest that money somewhere else, so each day costs me lost income from these investments that I can't make.
Bybit EU you earned the right to be reported to all possible organs that oversee crypto markets in Poland/EU.
Your support answers (either AI or not, I don't care, your answer is your answer) are ridiculous.
"Please note that the temporary unavailability of certain fiat services is due to regulatory compliance requirements applicable to EEA users. At this stage, we are unable to provide specific regulatory details or a confirmed ETA."
Your answer on the screen feels scummy. I can't get any useful info or a precise legal foundation for your decision to keep my money hostage after asking a few times.

Reply from Bybit
I have been a Bybit user and my 2.427 ETH deposit has been blocked since 27-10-2025 due to a compliance review.
Case ID: 22444416
I fully cooperated and submitted all requested documents. I was informed on 14-12-2025 that my case was expedited, but I have received no further response.
I hope Bybit can review this case and respond.

Reply from Bybit
Ben Zhou intervened in a chat I was having with a hacker I had discovered stole my Bitcoin from my platform. He introduced himself to me, stating he was the CEO & that he would assist me in getting my stolen $ back. I was initially speaking with Luke Zoran, whom I had tracked on Titan, a site that shows bitcoin interactions & id'd him as the thief. Mr. Zhou sounded sincere at first & then started to state I would have to pay him to get my monies back. Since my refusal to pay he has referred me to others sites; "Guaranteed Recovery", Crypto Earned, a "Westley Virgin"... also scammers looking to steal more $ from me. Ben Zhou is a scam artist who markets himself as the "king of crypto". Ha! Complete smoke & mirrors

Reply from Bybit
cant complain about this. I'm really happy with their services.

Reply from Bybit
I am writing to report an issue regarding a liquidation on my Bybit account.
My position was liquidated even though, according to my calculations and screenshots, the price did not reach the liquidation level shown in my account at that moment.
I contacted support multiple times, but I only received generic responses without a clear explanation addressing the discrepancy between the market price and the liquidation price applied.
I am requesting a transparent and detailed explanation, including mark price, index price, and any system adjustments that may have affected the liquidation.
I believe greater transparency is essential to maintain user trust. I hope Bybit’s compliance or risk team can properly review this case.
[Bybit] Your case number is #22139491
Case ID: #22139491
As requested by Bybit Support, I am updating this review to include my official Case ID so the case can be reviewed with full transparency.
I am awaiting the outcome of the review and any further clarification based on the official records.
Follow-up: I have provided the requested Case ID (#22139491) and am currently awaiting Bybit’s response and final review outcome.

Reply from Bybit
@bybit. Honestly you guys are stressing the hell out of me. The compliance team restricted account since last month and I have submitted all the necessary documents they requested for. But to my surprise no progress on the case. They keep on telling me case under review since last month OMG. Honestly this people are killing user why why. I have contacted several LIVE agent to escalate my case but still no progress on the case. I haven't done anything wrong OMG. Pls I need help cos I have alot of of bills to pay right now omg. I got frustrated and requested for my asset withdrawal 😭😭😭😭😭😭😭😭😭😭
Case number 22894170
I will come back here to give testimony if you guys can help me out here @Bybit

Reply from Bybit
Hello Support Team,
I am the seller for transaction ID: 506910184
2004948370602795008. The buyer has successfully transferred the payment, and I have proof of the payment. I kindly request you to cancel the dispute for this transaction.
Please let me know if you need any additional information or documents.
Thank you for your assistance.

Reply from Bybit
Scam wallet they scammed on 25th of December and took a thousand dollars from my wallet no live support team completely scam

Reply from Bybit
Got this message for no reason and can’t use bybyt can’t do anything.
Risk Warning
Bu
For the safety of your assets, we have temporarily restricted your trading activity due to security risks detected in your account. To resume trading, please provide us with proof of account ownership through relevant documents.

Reply from Bybit
I am filing a complaint against the cryptocurrency exchange Bybit, which blocked my account (UID 485481807) on November 27, 2025, without any objective grounds. Following the block, my spot wallet became inaccessible, trading operations were completely suspended, and withdrawals were impossible. At the time of the block, my account held approximately $1,500. Bybit support cited a "suspicious transaction" as the reason for the block, although this same transaction had previously raised no questions and was not considered risky. I have repeatedly submitted the requested documents, but this has yielded no results: the restrictions on my account have not been lifted, and requests for the same documents continue to arrive. In my correspondence with support, including in connection with ticket #500OQ00000K4ylMYAR, I have not received a clear or specific explanation of the substance of my complaint. I can still fund my account, but my withdrawals and full use of the account are restricted. This appears to indicate the exchange is using my funds without grounds for blocking withdrawals. I access the platform from the UAE and have used the service in good faith, but the blocking occurred suddenly, without prior warning or a clear explanation of the nature of the claims against my account. I consider these actions by the exchange to be unfounded and extremely alarming, especially since, according to my information, similar situations are occurring frequently with other Russian-language accounts. I request that you review the legality of the restrictions imposed on my profile, align them with internal rules and legal requirements, provide a clear and detailed explanation of the reasons for the blocking, and, most importantly, unblock my account and ensure I can withdraw all my funds in full.

Reply from Bybit
Appeal ID: W2025122624494AE30BAE19F94B7962Bybit banned the possibility to withdraw my assets without reason.
How I can fix it shortly ?

Reply from Bybit
I have a serious issue with a fiat withdrawal on Bybit.
My SEPA withdrawal order EXC1998050636306259968 has been stuck in “Processing” status for 19 days, even though Bybit states that fiat withdrawals should take 1–3 business days (up to 5 days if delayed).
I opened a support ticket 12 days ago and have received no response at all. Live chat agents state they have no authority to handle this and can only refer me back to the ticket.
My account is fully verified, no additional documents were requested, and no explanation has been provided for the delay.
I am requesting this case to be escalated to a senior support or compliance team, with:
a clear reason why the funds are being held
a concrete timeline for resolution
UID: 7738092
Withdrawal order: EXC1998050636306259968
I am ready to cooperate, but the lack of communication is unacceptable.
I switched from Binance to Bybit a few years ago but this is unacceptable and I am thinking about going back to Binance. Something like this never happened to me with them.
Edit : [Bybit] Your case number is #23358308
Also would hapilly edit my review if this will be solved asap
Edit 2 : Still waiting for your response

Reply from Bybit
Jeżeli używałes copy tradingu to nie dadzą ci nawet usunąć konta.
If you ever used copy trading they will not allow you to delete your account. It's a joke company.

Reply from Bybit
Someone is lying that they have credited me but they haven’t. I have made and appeal but no response yet from them please help me I need this to be attended to urgently and I have all evidence that he didn’t make payment to me

Reply from Bybit
Always with the slow transactions, making trading a bit stressful and filled with scammers on their p2p

Reply from Bybit
I’ve been using Bybit for a while now, and it’s one of the most reliable and user-friendly crypto exchanges I’ve tried. The interface is smooth, trades execute instantly, and security feels solid.
I especially like how Bybit combines professional trading tools with a simple design, making it perfect for beginners and experienced traders alike. Customer support is responsive and helpful whenever I had questions.
Bybit keeps improving, and it really shows. Highly recommend for anyone looking to trade crypto safely and efficiently! 🚀

Reply from Bybit
I have seen big KOL talk down on bybit recently
But I overlook them because I always have smooth trades on bybit .
But with this recent development of bybit holding users funds just because they assume it’s a scam is a bad strategy of fighting scam .
I could have shot the market on hyperliquid and save myself this embarrassment but I trusted bybit and see the result
With recent market crashes I would be in huge profit
But bybit have ruined this .
Please send back my funds to the wallet it came from or release my money .
I don’t have time to beg you or anybody in charge of this matter.
Thanks for cooperation.

Reply from Bybit
They blocked my account for no reason and this isn’t the first time. It always happens at the worst possible moment, right when I’m trading. Totally unacceptable.
uid 345852160

Reply from Bybit
Scammed on P2P through "payment verification" exploit.
Seller requested payment before completing verification, then cancelled order after receiving my 40,000 RUB (>$500). I couldn't click "Payment Completed" - button wasn't available due to incomplete verification.
I submitted appeal immediately with bank proof.
Bybit:
Froze 0 crypto (let seller withdraw during investigation)
Delayed 4 days requesting videos
Rejected appeal claiming seller "withdrew before appeal" (false - withdrew during Bybit's delay)
Sent email saying I "accepted outcome" (never did)
Bybit's own email instructed me to make payment. I followed instructions, provided full proof. Platform failed to protect legitimate transaction.
This verification loophole enables scams.
Bybit refuses responsibility.
Order: 2000605417209356288
Avoid P2P trading here until this exploit is fixed.
=========
UPDATE (Dec 19):
Bybit requested UID publicly despite already having Order ID 2000605417209356288, two videos, active support ticket, and processed appeal in their system.
UID provided: 150380402
Still waiting for answers:
1. Why email says "appeal rejected" but app says "accepted and transferred"?
2. Why scammer IlyaSolov remains active with multiple public fraud reports?
3. Why crypto wasn't frozen during investigation?
4. Will Bybit honor 60-day appeal policy?
48-hour deadline for substantive response, not more data requests.
Amount still owed: 526.3157 USDT

Reply from Bybit
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