By Amica Reviews 

289
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 240 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the quality of the products, finding them beautiful, well-made, and offering a great fit that enhances confidence. Many appreciate the diverse range of styles and inclusive sizing, making it easier to find items for various occasions and body shapes. Reviewers also frequently highlight the efficient ordering process and fast delivery, often receiving their items sooner than expected. However, some customers express significant dissatisfaction with the return policy, citing difficulties with the process, store credit-only refunds, and slow processing times. There are also occasional concerns about product sizing inconsistencies and items being too short for longer torsos, despite the overall positive feedback on fit. A few people reported receiving damaged items or experiencing issues with order fulfillment and customer service responsiveness.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful designs, quality, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of the clothes and... See more

Return policy

Users describe negative interactions with return policies, with many reviewers finding the process to be... See more

Order

Customers had positive experiences with order, with many reviewers praising the quick turnaround on orders... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Unfortunately the only down side to this great store is the fact you can’t get refunds only exchange or store credit(for 3 years). Bought a beautiful jumpsuit, which fits everywhere except I’m too lo... See more

Rated 3 out of 5 stars

I purchased 2 pairs of shoes. The sizes are not consistent. I purchased the size 38 in "Angelmay Slingback White Heels which fit perfectly. The second pair "Matilda White Iridescent Rhinestone Heels... See more

Rated 3 out of 5 stars

Good quality clothes. Breached their terms and conditions regarding store credit. Didn’t issue a store credit within stated time frame and are now ignoring my emails. Have raised with Consumer Affairs... See more

Rated 5 out of 5 stars

Recently Purchased the Beyond The Stars Short Sleeve Top - Black Emerald Gold Sequin top . Absolutely Gorgeous top just a tad short for my long torso. I know description says will increase in length w... See more


Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

289 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 9% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(289)

235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing range, quality and fast service

I have purchased many dresses and they have had a great experience with my purchases.
The quality and customer service has been amazing and they have all been recieved really fast! Returns process has been satisfactory as well, store credit is offered.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

I love shopping with By Amica

I love shopping with By Amica! They offer beautiful clothes for all sizes, and their customer service is fantastic. I'm very happy with all my purchases!

20 October 2025
Unprompted review
Rated 5 out of 5 stars

I love love love my By Amica dress

I placed my first order for a wedding and to say it was the most positive experience is an understatement. I placed 4 different orders beforehand, from your typical non inclusive boutique, and it was such an awful experience having to send each of those back! From the second I clicked onto By Amica’s webpage I knew this was the site for me. I will be ordering every-time I need a dress for an event from now on! I love love love my By Amica dress. It’s super flattering, I was getting so many compliments all night! I also love how inclusive By Amica is, to see plus size models and be able to envision what that might look like on myself was an amazing experience!

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality, customer service and inclusive

I've been shopping with By Amica for years. The clothing quality is amazing, sizing is never an issue and they're so inclusive of all shapes and sizes. Anytime I need help finding an outfit for an event a quick message to the team and the suggestions come rolling in. Everytime someone tells me they need an outfit for something my only suggestion is By Amica. They never fail to make me feel amazing!

20 October 2025
Unprompted review
Rated 5 out of 5 stars

I LOVE By Amica!

I LOVE the By Amica dresses! I have bought from them so many times! Decent prices, top notch quality, beautiful styles and the dresses always look amazing on! Plus, a decent range of sizes! I’ve already got my next dress picked out and don’t even have an event to wear it to yet! 🫶🏽

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Stunning dresses

I was unsure of sizing and after a pleasant phone call where I recieved friendly helpful advice ordered 2 dresses. The Yanis and the Odessey. Both arrived absolutely gorgeous and fit perfectly. Couldn't rate this company enough. Will definitely order again 10/10

29 September 2025
Unprompted review
Rated 5 out of 5 stars

I only ever shop at byamica

I only ever shop at byamica, and have been for a couple years now. I feel so comfortable and accepted in their clothes. I feel so beautiful and myself when wearing their dresses. I love that I can order anything I like and not be scared I won’t be able to fit it. My favourite brand and everywhere I wear their dresses everyone asks me where I shop and how flattering they are.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Recently Purchased the Beyond The Stars…

Recently Purchased the Beyond The Stars Short Sleeve Top - Black Emerald Gold Sequin top . Absolutely Gorgeous top just a tad short for my long torso. I know description says will increase in length with size problem with that is for us long torso ladies we end up swamped in bust stomach area just for a bit more length. Hopefully in the future separate lengths might be considered to be made. Ill happily pay for a longer length fitted top any day.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Great prices - great quality!

I have bought several dresses from By Amica and been very happy with them. I bought the Vernot in the wine colour earlier this year and loved it so much I bought it in black. For thr price the quality is great and I had so many lovely comments when I wore the dresses.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing dresses that cater to ALL sizes…

Amazing dresses that cater to ALL sizes ! So rare to be able to buy size 24 in stylish clothes. I’m always sharing this website around to strangers on fb to try their clothes.Customer service is fabulous! Can’t rate this website enough

20 October 2025
Unprompted review

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