The club was busy due to Bank Holiday. The staff were friendly as always. Atmosphere was good and the prize money was enhanced as it was a Bank Holiday special promotion. The package paper and electr... See more
Company replied
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Review summary
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Brilliant night out, staff really friendly Thought it very strange that people with electronic boards did not need to shout confirming a win Plus a lot of talking while games going on - not very... See more
Company replied
If you want a night out where you control how much you spend, have a drink & some food, feel safe on your own or have a friendly chat with the staff, then the thrill of a win is a bonus then buzz is f... See more
Company replied
Great games. It food allergies need better explanation as to if the rolls for burgers etc have dairy in and provide alternative milk butter etc as this limits those with allergies to what they can eat... See more
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Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, United Kingdom
- buzzbingo.com
4.0
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Buzz Bingo
Hi Lisa,
Thank you for taking the time to leave us a review and I hope you are doing well.
It is great to hear you are enjoying your time on our site, that is all we could hope for!
We will continuously strive to provide the best variety of games possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Tia
Customer Reviews Team
Reply from Buzz Bingo
Hi there Manasi,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially loose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Tia
Customer Reviews Team
Absolutely terrible
Absolutely terrible. So many deposits gone in less than a minute, dead spins daylight robbery like the rest
26 April 2026
Unprompted review
Reply from Buzz Bingo
Hi there Jordan,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially loose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Tia
Customer Reviews Team
The 80s and 90s nigth was an amazing as…
The 80s and 90s nigth was an amazing as Jamie has made the nigth well done keep up the hard work you’re doing an amazing job
25 April 2026
Unprompted review
Reply from Buzz Bingo
Hi Nathan,
Thank you so much for your fantastic review! We're thrilled to hear that you had an amazing time at our 80s and 90s night. Jamie and the team work hard to create memorable experiences for our guests, and your kind words mean a lot to us.
We look forward to welcoming you back for more fun and excitement at Buzz Bingo Lincoln!
Best regards,
Mark
Customer Review Team
Easy to navigate
Easy to navigate,
Reminders about time playing
Staff all lovely who host
Lots of free spins
Lots of choice
18 April 2026
Reply from Buzz Bingo
Hello Fiona,
Thank you so much for taking the time to leave such a wonderful review!
We're thrilled to hear that you found our site easy to navigate and appreciated the reminders about your playing time. It's fantastic to know that our staff made a positive impression and that you enjoyed the variety of free spins and choices available.
Your feedback means a lot to us, and we're delighted to have earned a 5-star rating from you. We look forward to welcoming you back to Buzz Bingo soon for more fun and excitement!
Best wishes,
Mark
Customer Review Team
£53 on action bank not one go on the…
£53 on action bank not one go on the feature and only £3.60 return avoid
25 April 2026
Unprompted review
Reply from Buzz Bingo
Hi Newcastle Lad
We are sorry to hear that you feel you have not been lucky while playing with us.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
Please feel free to contact our support team at any time should you wish to check for any available offers on your casino account, or to provide you with some further information relating to how our games run. Our support team is available 7 days a week via the ‘Contact Us’ page, and we will be more than happy to assist you.
Thank you for your review.
Kind Regards,
Mark
Customer Reviews Team
I went and it said £75 on the board…
I went and it said £75 on the board but they gave me £5 so I don't know what was wrong and bingo caller and money person made fun of me.
24 April 2026
Unprompted review
Reply from Buzz Bingo
Hi Jennifer,
Thank you for taking the time to share your experience with us. I'm sorry to hear about the confusion regarding the prize amount and the interaction with our staff.
We strive to ensure all our guests feel welcome and respected, and it's disappointing to learn that this wasn't the case during your visit.
Your feedback is important, and we'll be looking into this matter to prevent similar issues in the future. Please feel free to contact our support team at any time should you wish to discuss this further. Our support team is available 7 days a week via the ‘Contact Us’ page, and we will be more than happy to assist you.
Kind regards,
Mark
Customer Review Team
100% All Around
17 April 2026
Reply from Buzz Bingo
Hi Gareth,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Love the little bingo games easy to use
21 April 2026
Reply from Buzz Bingo
Hi there Debbie,
I do appreciate you taking the time to leave us a review.
We love hearing this — thank you! We’re so glad you’re enjoying the games and finding everything easy to use.
Our team works hard to make an enjoyable experience, so your feedback really means a lot.
Kind Regards,
Tia
Customer Reviews Team
Always loved buzz bingo the chat hosts…
Always loved buzz bingo the chat hosts are so nice and I'm now loving the new live chat and quiz in the penny room also customer services have never let me down 😁
21 April 2026
Reply from Buzz Bingo
Hi there,
Thank you for taking the time to leave your review and it’s great to hear you are enjoying our bingo games and chatting with other players! I am glad to hear the site offers that social aspect for you.
I will pass on your comments and good luck on the site.
Kind regards
Tia
Customer Reviews Team
The staff are really lovely and…
The staff are really lovely and friendly.
I always have a great time when visiting.
Good atmosphere
12 April 2026
Reply from Buzz Bingo
Hi Michelle,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Grimsby. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Buzzbingo scam people you don’t win…
Buzzbingo scam people you don’t win…
Buzzbingo scam people you don’t win nowt and every time you play they take your money in seconds it’s annoying no matter what you play they scam you all the time then you go on the chat they give you the same bs as usual we are fair site what ever no you don’t yous love to feed off people money that’s how yous live not even good win you win about £2 not even a £10 even if you put in £70 they would make the game let you win tiny bit then take all off you and I think there the biggest scam going I think they need to be close down because it’s going to far where they are taking everyone money there be AI response sent after this review goes up I hope buzzbingo goes bust be the best thing what happend in 2026
15 April 2026
Unprompted review
Reply from Buzz Bingo
Hi There Stacey,
We are sorry to hear that you feel you have not been lucky while playing with us.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
Please feel free to contact our support team at any time should you wish to check for any available offers on your casino account, or to provide you with some further information relating to how our games run. Our support team is available 7 days a week via the ‘Contact Us’ page, and we will be more than happy to assist you.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
Reply from Buzz Bingo
Hi Jacqueline,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Aberdeen. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
I use a mobolity scooter and the staff…
I use a mobolity scooter and the staff we.re helpful opening the door
6 April 2026
Reply from Buzz Bingo
Good morning,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Nottingham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Reply from Buzz Bingo
Hi Karen,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Southampton. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
You have done such a great job with…
You have done such a great job with refurb the place looks bigger and brigther quick service with food and drink and easy access to machines and i love the buzzer on table
1 March 2026
Unprompted review
Reply from Buzz Bingo
Hi Michael,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Basildon. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Improved under new management
Improved under new management
Downfall is it has become more expensive
8 April 2026
Unprompted review
Reply from Buzz Bingo
Hi Liz,
I hope you're well. Thank you for taking the time to leave us a review for our Widnes Club.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Well buzz bingo at Doncaster makes u…
Well buzz bingo at Doncaster makes u feel as if u are among family and friends
11 April 2026
Unprompted review
Reply from Buzz Bingo
Hi Barry,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Doncaster. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Reply from Buzz Bingo
Hi Ben,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Colchester. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
After visiting another Buzz bingo i…
After visiting another Buzz bingo i thought things were done very differently and my local club could be run much more efficiently and more fun
8 April 2026
Unprompted review
Reply from Buzz Bingo
Hi Andrea,
I hope you're well. Thank you for taking the time to leave us a review for our South Shields Club.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
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