Buy Your Own Doors Reviews 12

TrustScore 4.5 out of 5

4.4

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Company details

  1. Home & Garden

Information provided by various external sources

We're changing the way people buy doors. Depending on what you're looking for, we've got the right range to give you the choices you need. Whether that's making a visual statement with the entrance to your home, improving security, or simply replacing that old door at the back, with Buy Your Own Doors you’ll find exactly what you need.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent company to deal with

Really good choice of doors.

Once we had decided on the style we wanted the whole process was very easy.

Door was fitted earlier than scheduled.

Excellent service and installation

Would recommend Buy your own doors if you’re looking for a new front door.

14 November 2019
Unprompted review
Buy Your Own Doors logo

Reply from Buy Your Own Doors

Thank you so much for your review Colin. It was our pleasure to be able to help.

Rated 5 out of 5 stars

Keep up the good work!

Very happy with the whole process of getting my new front door installed,great communication,excellent workmanship and delighted with the price we paid. Wish we had discovered
Buy Your Own Doors earlier!

27 August 2019
Unprompted review
Rated 5 out of 5 stars

After being hugely let down by a well…

After being hugely let down by a well known and established double glazing and doors specialist I was ready to give up but Buy Your Own Doors was recommended on a local Facebook group and I am SO glad I went with them. The communication, personal service and ownership by everyone in the team has been amazing. Tony gave us fantastic advice when choosing our doors and never tried to up-sell or dazzle us with ‘amazing discounts’. He talked us through what to expect and gave us a no nonsense pricing structure which was straightforward and transparent. Viv and Mark were so friendly and kept me informed along the way and Tam did a fantastic job of the survey and installation. We couldn’t be happier.

20 May 2019
Unprompted review
Rated 5 out of 5 stars

We have just had the superb experience…

We have just had the superb experience of dealing with the team at Buy Your Own Doors at Brunstane Bank in Edinburgh. We couldn't have asked for more from the word go; helpful, friendly and informative staff in the showroom, helping us to chose the correct product which was to form a major part of the renovations to the front of our house. Then there was the top class quality of the door itself, which was then installed by skilled, professional tradesmen, producing a beautiful result. Finally, a 100% reliable after sales service, checking that we were happy with every aspect of our purchase. Without a shadow of a doubt, a truly first class experience. We are sure that you can see from the above review that we wouldn't hesitate to recommend this company.

5 April 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, excellent workmanship and a beautiful door.

30 March 2019
Unprompted review
Buy Your Own Doors logo

Reply from Buy Your Own Doors

Thank-you so much for your review Carol, we were delighted to help!

Rated 5 out of 5 stars

First class service

Great service got exactly what I was looking for , and I know what I want!
These guys from start to finish gave good advice great workmanship when fitting , and. I am absolutely delighted with my new front door ! Will surely recommend.

21 March 2019
Unprompted review
Buy Your Own Doors logo

Reply from Buy Your Own Doors

Thank you so much Julie! We were delighted to be able to help you with your gorgeous new door!

Rated 5 out of 5 stars

A Great Experience

We googled new front doors and this company came up first on the search.
As they were local to us we popped into the shop at Brunstane Bank to have a look at the quality etc.
Mike who was on shift couldn't have been more helpful so we agreed to purchase and picked our bespoke new door
Around lunchtime Viv called and organised the home survey for that afternoon and gave us an installation date. Steve turned up on time and did the home survey.
On the agreed installation date Steve again turned up on time and had completed the installation, tidied and hoovered up after himself and it was finished to a very high standard.
Incidentally we changed our minds on a couple of things like the adding of a door knocker at a very late stage but again nothing was a problem.
From our first visit with Mike then Viv and finally Steve they are all a credit to themselves and the company.
We were going on holiday which we did mention at installation time and the day after we returned a bouquet of flowers was delivered to our home from BYOD's which basically summed up this company for us.
They care, they are honest, and they really do go the extra mile and i would recommend them to anyone looking for a fantastic new front door.

20 March 2019
Unprompted review
Buy Your Own Doors logo

Reply from Buy Your Own Doors

Thank you so much Ian, it was a pleasure doing business with you both, and we were delighted to help you with your lovely new door!

Rated 5 out of 5 stars

I had great service and overall…

I had great service and overall experience with this company. My enquiry was dealt with promptly and efficiently. On the day, I also found the service top notch and couldn't be happier with my door. Would recommend Buy Your Own Doors and also use them again in the future.

11 January 2019
Unprompted review
Buy Your Own Doors logo

Reply from Buy Your Own Doors

Thank-you so much for your review Ishbel, we're delighted that you're happy with your door!

Rated 5 out of 5 stars

From the initial visit to the design…

From the initial visit to the design centre until the final installation was a great experience. I was kept updated by Viv at all times and the installer was clean and tidy , a real old fashioned craftsmen. Great value for money we had other quotes which were higher but we felt comfortable with buy your own doors. Good luck and all the best for 2019 guys

10 January 2019
Unprompted review
Buy Your Own Doors logo

Reply from Buy Your Own Doors

Thank you so much for your review Sandra, it was our pleasure! All the best to both of you for 2019!

Rated 5 out of 5 stars

A job well done

This is not a hard sell company, which was important to us after having spoken to a few companies who had a good product but when it came to a quote they started incredibly high but were able to come down and down and down, so you never felt that their “quote” was honest.
The quote we were given from here was competitive and final.
The windows arrived when we were expecting them. The work was done with the minimum mess and When I arrived home from work each night I was impressed by how tidy my house had been left by the fitters.
I cannot say there were no glitches but they were small and not of their making and they were dealt with in a quick and efficient manner.
I would recommend them to anyone wanting windows or doors installed

23 December 2018
Unprompted review
Buy Your Own Doors logo

Reply from Buy Your Own Doors

Thank-you so much for your review Moyra, we really appreciate you taking the time to do this for us. It was a pleasure working with yourselves and we wish you all the best in the future!

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