Frantech Solutions Reviews 925

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the quick and efficient support they receive, with staff often resolving issues in a timely manner. Many consumers have been with the company for several years, highlighting the consistently good service and quality they've experienced. People also value the personalized and clear communication they receive when they submit a ticket. However, some reviewers report experiencing outages and slow response times, with varied experiences regarding the service. While some reviewers praise the company's ability to resolve issues quickly, others express frustration with the time it takes to receive a response. Despite these mixed opinions, the staff is generally considered helpful and nice.

Based on these reviews

Rated 5 out of 5 stars

Been a customer for the better part of 7 years. Never ever had any problems at all. If you require access to certain ports, you must submit a ticket and they will unblock them. I've only ever experien... See more

Rated 5 out of 5 stars

I small vps from frantech 5 years at row, great experience to be honest. Not without outages, e.g. as I remember discord discussion a remote worker left an usb-stick with firmware upgrade in switch an... See more

Rated 5 out of 5 stars

While stock is always limited, they offer quite fast response times to issues when they arise.. I don't host mission-critical services, thus my expectations are not high, but the guys always were th... See more

Rated 5 out of 5 stars

The whole service has been a really good experience overall. If you run into problems their support always takes their time to help you and is generally super nice. Can't say anything bad about them.... See more


Company details

  1. Web Hosting Company

Information provided by various external sources

Frantech Solutions was founded by Francisco Dias in 2007, and provides affordable, reliable VPS and webhosting solutions.


Contact info

  • Mission Court 760, 94539, Fremont, United States

  • buyvm.net

4.0

Great

TrustScore 4 out of 5

925 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great price and quality

No issues, exactly as advertised, no hidden costs. Easy to scale because everything has a clear price and tiers go up in small increments. There is no better VM provider.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Stable reliable Service provider

Has been with BuyVM since my first experience with VPS provider. Their service is high quality, extremely price reasonable. Francisco is always helpful and good manner. Happy with BuyVM all the time.

6 January 2024
Unprompted review
Rated 5 out of 5 stars

Solid support and performance

Solid support and performance

I've used VPSes from BuyVM for about a dozen years now in support of my software development consultancy. Their equipment and networks have been very reliable in this time. Downtime, which has probably averaged once per year, is almost always announced ahead of time.

I despise working with larger companies that have marginal services and put technologically illiterate staff on the front lines and force customers to spend hours and days sharing the same request and information over and over as the issue is pushed up the chain to the few people that actually can get things done.

My experience with BuyVM has been very different. I don't think I've ever had to contact them about a service failure or performance problem. I have contacted them a few times about more fringe VPS use cases. I always get a response quickly, and generally I get what I need from them with their first response. I appreciate how they don't waste my time!

Just this past weekend, the day before New Year's day, I opened a fairly technical question/request. I got a response in minutes and it ANSWERED MY QUESTION. On the first try! They made a tweak to my account setup within maybe 30 minutes and I was off and runnning. Thanks Francisco!

31 December 2023
Unprompted review
Rated 5 out of 5 stars

Great CPU performance, quick support

Great CPU performance with little issues, if at all. Staff is usually rather speedy, and any of the problems I've had over my years experience with them have been solved within one or two ticket replies. My latest ticket relating to slab storage was solved just by submitting a ticket, and I didn't have to do anything else besides reboot afterwards.

2 January 2024
Unprompted review
Rated 1 out of 5 stars

Terrible Uptime & Maintenance

The storage slabs break multiple times a Month, tons of I/O errors. I like their services but I would NEVER use these guys for anything production.

Seems like they are still trying to figure out how to do things.

I have my storage slab break off at least 4 times in the last 2 months, and every time I would try to reboot the server, it would never come back online for days until they solved the issue.

I think they are running on cheap hardware that they get used and that's why everything breaks all the time.

Anyways, YOU HAVE BEEN WARNED.

29 December 2023
Unprompted review
Rated 5 out of 5 stars

Great performance and support, low cost

Great performance, very cheap.

The support staff are always friendly and I have never had any issue that hasn't been resolved or a question unanswered after contacting them. They always respond extremely quickly. Considering that it is unmanaged hosting, the staff have been willing to go above and beyond on multiple occasions.

I have never had any issues related to performance and never noticed any downtime. I am hosting multiple WordPress sites on the server without any issues.

I would definitely recommend Frantech because of the very low prices, great support team and good performance.

27 December 2023
Unprompted review
Rated 5 out of 5 stars

Once I supplied the DirectAdmin…

Once I supplied the DirectAdmin Information needed to solve my problem, Akash fixed my problem fast and smoothly. The FranTech Support Team is awesome. They've helped me with problems I've had it that past and it's always been fast and smooth.

Thanks FranTech Support Team

Harry

1 December 2023
Unprompted review
Rated 1 out of 5 stars

They are hosting a spoof of our…

They are hosting a spoof of our website, contacted them numerous times and they just ignore it. We even have a support ticket pending that just perpetually stays open with no updates.

23 October 2023
Unprompted review

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