Buytto Reviews 

162
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, finding them well-made and effective for their intended use. Reviewers also found the ordering process to be easy and straightforward. Some consumers were satisfied with the delivery service, noting quick shipping and frequent updates. However, some people were dissatisfied with the order and delivery process, citing long wait times and unreceived items. There were also instances where customers received incorrect products or items that did not match the advertisement. A significant number of reviewers reported issues with customer service, including a lack of response to emails and phone calls, making it difficult to resolve problems.

What people talk about most

Product

Users describe ambiguous interactions with product, with some reviewers expressing satisfaction, noting that... See more

Order

Customers had negative experiences with order, frequently reporting issues such as receiving items they did... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers reporting no issues and even... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing disappointment with faulty items,... See more

Response time

Consumers find response times to be ambiguous, with many reviewers expressing frustration over a lack of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The product took a little longer to receive than I would have liked. I did not get to use or open the product, it was returned. Currently I am waiting on an update from the refund and return process... See more

Company replied

Rated 2 out of 5 stars

First, your advertising photos make this look much larger than it actually is. Second, my Maine Coon broke the corrugated arched piece in half vertically after a couple of days. Not worth the money!

Company replied

Rated 2 out of 5 stars

This is an addendum to my prior communication: I was contacted by the company after my poor review. They have refunded the money. They asked that I re-review them. They did eventually take care of bus... See more

Company replied

Rated 4 out of 5 stars

Product appears to match description, holding power of the Velcro will be seen as the days of use increase. The only reason for the 4 stars is Order Date 4/20/2026, Ship Date 4/29/2026, Delivery Date... See more

Company replied



Contact info

3.0

Average

TrustScore 3 out of 5

162 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.0

All reviews

(162)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Picture and product have no relation to…

Picture and product have no relation to reality. I ordered the large size which arrived 1/4 the size depicted. After review of what I ordered and what I received , it is clear deception on your part to deceive and rip off trusting customers. Measurements are in mm . If conducting business in USA use inches. This still has no correlation to the massive deceptive picture.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

I never received these products and…

I never received these products and cannot get anybody from your company to help me track them. Extremely dissatisfied. I want these products!!! The tracking info on the notification of shipment is total garbage. I wrote to you guys and no response.

10 April 2026
Unprompted review

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