The support line was very helpful, but was limited in the where abouts etc of the order. The fault lies with the advert that was misleading and I did not have the knowledge to escape the numerous c... See more
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NanoPolix is a nano-technology car repair cloth designed to help reduce the appearance of light scratches, scuffs, oxidation, and other surface paint imperfections without professional detailing. Engineered with active polishing agents and nano-metal technology, the NanoPolix Car Cloth is designed for quick and easy paint restoration on most vehicle colors and finishes. The cloth can be used on common paint marks including key scratches, fingernail marks around door handles, light side scuffs, branch scratches, rust spots, bird droppings, and asphalt stains. Designed as a reusable automotive maintenance solution, NanoPolix can support multiple repair sessions when stored properly after use. NanoPolix is intended as a convenient alternative to expensive body shop repairs and traditional polishing products. The cloth is designed for simple at-home use without tools, machines, or technical experience, helping drivers maintain their vehicle’s exterior appearance more easily and affordably.
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Replied to 31% of negative reviews
Typically replies within 1 month
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I am an older user in technology and I…
I am an older user in technology and I made some mistakes trying to purchase it was a bit confusing so I found out that three orders were finalised yet I didn’t get to the finalisation point so I scrambled and contacted you guys asap and the help I received was excellent.
Thank you
Good and Bad items
Plus: Very easy to order.
Negative: Does not tell you about shipping and additional charges until after you order. I expected to pay $21.XX for a package of 2 when the actual price was $51.89. I hope it works like it says. I will know within 30 days. Will be trying it on 2 vehicles.
Order ops included
Quick!And very easy.
Easy to navigate but you'll also be…
Easy to navigate but you'll also be offered several other special offers that are attractive.
Outrageous behavior
Outrageous behavior: they simply ignored the cancellation made just two minutes later and shipped the order anyway. I am going to report this company to consumer protection authorities for misleading practices and disregard for the customer, and I will have them blocked.
Too many upsells after confirming…
Too many upsells after confirming purchase. I don’t like that
Prompt reply to all my questions
Easy enough
Easy enough, but WAY too much upselling. Gets to be very annoying.
Lousy customer services still have not rec'd order
I placed/paid for my order on 5-29-26 and same complaints as others on here. Customer service is slow, wonky, still don't have my product, ordering was clunky and like others stated, lots of pop up screens with other offers. I am computer savvy, order online all the time but so far am not impressed. I did email them to ask "where is my order"? Since they don't appear to offer tracking for me to check. They did respond but couldn't find the order with my full name/address/phone #; they requested order #, I provided that; then they said they were inundated with orders so it would be a little while before someone got back to me. That was 3 days ago. I emailed them again today again to check on the order, no response yet. Terrible customer service. I hope if and when I receive the product it will actually work. If not I will be reporting them to the Dept of Consumer Protection; if I don't receive my order soon I will pull the funds paid back. What a hassle!
It was easy to order quickly
It was easy to order quickly. Just ordered, so don't have the product(s) yet.
I am a bit "miffed" as only wanted one…
I am a bit "miffed" as only wanted one cloth but was not given this option. It was just 2 or more.
Helped very quickly with my inquiry
Overcharged for the quantities offered…
Overcharged for the quantities offered and then charged £4.99 for addotional warranty that wad inluded in basket costs.
It was difficult to press the buttons…
It was difficult to press the buttons to decline the special offers. I did not like that.
Easy ordering with PAYPAL
Too many extra offers
Too many extra offers made it only worth four stars. Otherwise easy to use website.
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