The support line was very helpful, but was limited in the where abouts etc of the order. The fault lies with the advert that was misleading and I did not have the knowledge to escape the numerous c... See more
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Review summary
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NanoPolix is a nano-technology car repair cloth designed to help reduce the appearance of light scratches, scuffs, oxidation, and other surface paint imperfections without professional detailing. Engineered with active polishing agents and nano-metal technology, the NanoPolix Car Cloth is designed for quick and easy paint restoration on most vehicle colors and finishes. The cloth can be used on common paint marks including key scratches, fingernail marks around door handles, light side scuffs, branch scratches, rust spots, bird droppings, and asphalt stains. Designed as a reusable automotive maintenance solution, NanoPolix can support multiple repair sessions when stored properly after use. NanoPolix is intended as a convenient alternative to expensive body shop repairs and traditional polishing products. The cloth is designed for simple at-home use without tools, machines, or technical experience, helping drivers maintain their vehicle’s exterior appearance more easily and affordably.
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No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 month
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Cancellation policy not adhered to.
Cancellation policy not adhered to.
AI response not helpful, not truthful
Scam/Fraud
Bought a 2 pack for less than $18, got a bank security notice immediately. I looked at what Nano said I bought and it was many more cloths for about $150. So … had to cancel my card. At least it got me to download the Trustpilot app. (I do notice that there are 2 Nanopolix on the trustpilot app and got to believe that the company got wise to the app so capitalized a letter in their name and so they could begin scamming anew)
Returning order
They were very helpful and friendly. They starred the return process for me.
I ordered these scratch removing pad's, and want to return them
I ordered these scratch removing pads to try and fix scratches in the bumpers, and rear finder on my brothers 2024 Porsche.My brother traded the car off before I got a chance too try out the scratsh pads. So now I have no use for the pads and want to return them unopened
I asked for help to cancel an order and…
I asked for help to cancel an order and get a refund. It took a few days but I was kept informed and received the refund much quicker than expected. Excellent help.
Victoria’s response time and assistance…
Victoria’s response time and assistance is impeccable. She sets a gold standard for customer service.
Pay attention the order you get is more than you ordered
Today I try to buy the product for repairing scratches in the laine if your car. 2 bottles and one free ( order amount €30.- and shipment €9.-. Than they offered Some other products of which I Saïd yes to include. But the list of other goods did not stop, so i end the orderprocedure. This type of doing business is normal for shameless people and that should be stopped.
A couple of minutes later I received my order confirmation for € 200,- including shipment. So my e-mail went Out that I Will not pay anything because I did not order the goods.
There are a LOT of hoops to jump…
There are a LOT of hoops to jump through and the web site would not accept the number sent to me. I would not do this again.
Offering too many products b4 finishing…
Offering too many products b4 finishing check out..
A good company to deal with
A good company to deal with, a d very helpful if you have a query.
Easy to navigate
WAS EASY TO ORDER
Do not do business with this company
Do not do business with this company. Unexpectedly, the charges became much higher than expected. A payment of €17 through PayPal suddenly turned into €115. You can email them as much as you like, but they just keep stringing you along with excuses. On top of that, the product does not work at all for removing scratches. In my opinion, this is a scam and deceptive business practice.
Beware of this firm
Beware of this firm. I was unable to complete my order due to the non-stop extra offers continually arriving on screen. Thus, I did not finish the confirmation of the order. I was trying to order items costing about £15.00. A day or so later they emailed to confirm that THEY had completed the order and the cost (7 items) came to over £100.00. Furthermore, this was charged to my credit card. I emailed to cancel the order as soon as I knew about this - the next day. their response was "not possible, the goods have been shipped. Wait until you receive the goods and, then, we will advise on our return process". I requested that they provide this info and I am awaiting their response.
All good
Quick respinsr
Quick. Resolution of problem
No passing on to other links or personnel 😊
Found your app very helpful to solve my…
Found your app very helpful to solve my problem.
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