Buymyapple Reviews 15

TrustScore 4.5 out of 5

4.4

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Company details

  1. Computer Repair Service

Information provided by various external sources

We buy and sell used Macs, we will even buy them when they are not working. Avoid the hassle of selling privately. We asses and payout within 3 days.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Great helpful service.

They repaired my 13-inch Apple MacBook Air, Apple M1 Chip with 8-core CPU and 7-core GPU. 256 GB. Suddenly It's display & software wasn't working. I was so sad & some of my friend suggested me Buymyapple. I loved their service, recommended.

20 July 2022
Unprompted review
Rated 3 out of 5 stars

Though delivered by ups the packaging…

Though delivered by ups the packaging smelt of cigarette smoke disgusting this place is like an eBay seller no professional wrapping the actual packet the Apple Watch strap came in was used luckily the strap did not smell if cigarette smoke. Unfortunately I will have to buy additional packaging for the watch strap as it is a gift shame really don’t think I will purchase from here again

18 August 2021
Unprompted review
Buymyapple logo

Reply from Buymyapple

We are so sorry to hear this.

I can assure you that nobody smokes around our stock, nobody smokes indoors at all. Having spoken to the person who shipped your item, it came in a protective plastic pouch, which was then placed in one of our protective sleeves. It was then placed in a repurposed box that other stock had arrived in. I wonder if it was this box that smelled of smoke? As your product was also in two layers of plastic protective packaging, it would have been more than presentable to be given as a gift once the outer box had been discarded.

Regardless of this we will provide a full refund and please retain the strap.

Rated 5 out of 5 stars

Such good customer service from start…

Such good customer service from start to finish, I was a little nervous about spending so much money on a refurbished MacBook that I haven’t seen but thanks to lockdown I didn’t have a choice and I’m so glad I did. It arrived in perfect condition, wouldn’t even know that I hadn’t just taken home from the Apple store. Did have a small issue (all my fault) whilst trying to set up from my old Mac and they even offered for me to send it back to get it fixed but this wasn’t needed as Apple were able to talk me through it.
Responds very promptly to emails

16 March 2021
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service. Was nervous about selling my iMac, but they were prompt and communicative during the whole process, including payment. Would highly recommend

6 August 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Very easy and smooth during the Covid-19 madness.

Extremely easy from valuation, to collection, to evaluation, to payment.

Thank you for making it pain free!

3 April 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant!

Absolutely brilliant service and communication at all times from Joey & Will

During this time where everyone is on lockdown during Covid-19, BuyMyApple still provided great customer service!

I am not local to Birmingham and live over 140 miles away, BuyMyApple arranged full door to door collection service via UPS!

Once received and Assessed a full bank transfer payment was paid to me directly.

Thank you for your help and service

25 March 2020
Unprompted review
Rated 5 out of 5 stars

iphone

Will was great in sourcing an iPhone for my son .
We was very happy with the service provided.

Would definitely recommend Will to everyone, he’s Very knowledgeable and extremely helpful.

Great service

4 October 2019
Unprompted review
Rated 5 out of 5 stars

Upgrading from my 2009 MacBook Pro

I’ve been wanting to upgrade my 2009 MacBook Pro for the last 3 years but have held back due to my misgivings about the latest MacBook Pro’s. Then I stumbled across Buymyapple on a trip into Birmingham. They said they could source a 2015 15” MacBook Pro within the week, to the spec I was looking for and for a very competitive price with guarantee. They were as good as their promise and as a result my wife and I have also ordered a nearly new iPad and MacBook Air. In summary Buymyapple have provided us with an excellent service, including the confidence of being able to call in and discuss our needs and to purchase a product with a guarantee and without the reservations of ordering a second hand item from a faceless internet source.

21 August 2019
Unprompted review
Buymyapple logo

Reply from Buymyapple

Thanks Neil, a happy customer comes back and votes with his wallet.

Rated 5 out of 5 stars

Macbook Air Purchase

Purchased a MacBook Air for my dad as his old Apple laptop was becoming really unreliable. BuyMyApple were brilliant, they guided me the through the purchase and they happened to have the perfect machine in stock. They did say that if they didn't have the right machine in stock they could source one for me in a couple of days.

Their warranty provided peace of mind that if there's any problems they will get it sorted, so much safer than buying from eBay / Gumtree.

My dad is delighted with his 'new' laptop and I've literally saved £100s on the price of a new one. I'm a happy customer.

19 August 2019
Unprompted review
Buymyapple logo

Reply from Buymyapple

Thanks Andy, glad your Dad is happy.

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