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BuyMaterials Reviews 139

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the fantastic prices and excellent service, often noting significant savings compared to other options. The staff receives frequent praise for being helpful, accommodating, and efficient in handling queries and order changes. Many people appreciate the stress-free ordering process and the smooth, on-time delivery service, with items arriving as requested. However, some customers also noted issues with order fulfillment, experiencing partial deliveries or delays. A few other people also felt that communication regarding delivery updates was sometimes lacking, and some deliveries were not placed in ideal locations.

What people talk about most

Price

Reviewers mention positive feedback about price, consistently highlighting competitive and excellent pricing... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the competitive prices and... See more

Service

Users describe positive interactions with service, consistently praising the team for being helpful in... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy, stress-free, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service from Stew on a large new build project throughout 2025, must have ended up using BuyMaterials about 20 times for bulk materials mostly, saved a lot of money and a lot of time. Stew... See more

Rated 5 out of 5 stars

The process has been so easy. I’ve done two large orders through buymaterials.com and have had to amend them at short notice, change delivery dates and delay an order altogether and it has all been ac... See more

Rated 5 out of 5 stars

Highly recommended. Did my first order online and my second order Nicole in their offices helped me. She is helpful, knowledgable and made sure she tracked my order and checked in throughout the proce... See more

Rated 5 out of 5 stars

Everything was made so easy , just inputted what u required and was sent quotes , so much easier than looking for it all myself , Was kept updated with everything from the company which I received a... See more


Company details

  1. Building Materials Market
  2. Building Materials Store
  3. Building Materials Supplier
  4. Construction Material Wholesaler
  5. Insulation Materials Store
  6. Lumber Store

Written by the company

BuyMaterials.com is the UK's building materials marketplace. We connect tradespeople, self-builders and DIY customers with a network of independent local merchants, saving them time and money on every project. List what you need, receive competitive quotes from merchants, and order in one click. The platform was built to solve a frustration familiar to anyone who has ever managed a construction project: the time lost hunting down materials, ringing round suppliers, and managing multiple accounts and invoices. BuyMaterials replaces that process with a single, simple workflow. Customers build a list of what they need, set a delivery date, and submit it to the network. Local merchants then compete for the business by submitting their best prices through the platform. The customer reviews the offers and places their order in one click. What used to take hours of phone calls and site visits now takes minutes. The platform serves three main audiences. Trade and professional customers, including builders, contractors and specialist tradespeople, benefit most from the time savings and the ability to manage multiple projects and materials lists in one place. Self-builders get access to competitive merchant pricing that has historically been difficult to secure without an established trade relationship. DIY and home customers can search thousands of products across categories including building materials, timber and sheet materials, plumbing and heating, electrical, fixings, tools and more. A key differentiator is the Universal Trade Account. Rather than applying for credit with each merchant individually, trade customers register once and gain access to 30-day credit terms across every merchant in the network. This removes one of the traditional barriers to switching suppliers and makes it practical to buy from whichever merchant offers the best price, rather than whichever one already has a credit file open. Trade customers are also assigned a dedicated account manager, someone with real building industry knowledge who can help source products, advise on quotes, and negotiate directly with merchants on the customer's behalf. For merchants, BuyMaterials provides technology and marketing reach that levels the playing field against the large national chains. Independent builders' merchants can receive and respond to enquiries at a scale that would otherwise require significant internal resource, and gain access to customers outside their immediate catchment area.

Commited to Excellence

Written by the company

We'll go out of our way to find you the best deals.
Since day one, we've been commited to making it easier to find great deals on building materials. We have designed and built a continually improving online platform which connects you to a network of the best merchants in the country. Our platform relies on the merchants who use it, which is why we spend time finding quality merchants who are renowned for great service.

Contact info

Promotion box for BuyMaterials

Get building material quotes, today!

BuyMaterials.com finds you the cheapest quotes for building materials.

4.8

Excellent

TrustScore 5 out of 5

139 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy to use

Easy to use, saves a lot of time and replies are pretty quick. Have saved a lot off listed prices after receiving quotes and seeing there listed prices and delivery costs.

28 May 2025
Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service, posted a quote request, had 3 options within what felt like minutes and was still delivered next day despite me being totally last minute.

You get an email from them that at first I thought was automated, hit reply and got an very fast response.

Used them the first time as I was desperate and let down by a large national supplier, and now any projects will be going this way.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing find and amazing company

Easy to use, with a wide range of products. Great communication and it's saves so much time, rather than ringing so many merchants to get quotes, great it just gets done for you. Never heard of them but found an ad on Facebook and decided to give them a go.

30 April 2025
Rated 1 out of 5 stars

Definitely disappointed

First time used them and definitely not happy. I've ordered ready mix concrete bags set the delivery date everything was approved by them. It was delayed another week or so also different brand product was delivered..

12 April 2025
Unprompted review
BuyMaterials logo

Reply from BuyMaterials

Hi Marek, thank you for your comment. In the notes before you checked out the Merchant confirmed the delivery date and the brand which would be delivered the following week, we also confirmed this on WhatsApp with you, which you accepted on checking out. If we can provide further help please contact support.

Rated 5 out of 5 stars

Quick way to find the cheapest quote

I had done some research myself and decided to try this service anyway and yes, they found a cheaper quote in less than a day.
It was cheaper by 3%, but it took me 3 days of googling to find the cheapest. Definitely an efficient service and customer service replies promptly. Recommended.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Process was very smooth, price was very good

Process was very smooth. I carried out multiple variations of quotes for my build and all were responded to quickly.
Materials arrived on site when requested. I nearly saved 50% cost! compared to where I was originally going to purchase from. Will definitely use again. Thanks!

4 April 2025
Unprompted review
Rated 5 out of 5 stars

What a helpful company!

What a helpful company. I'm sure tradespeople who know what they are doing will get some value from this but for a DIY newbie fed up of Googling things he needed this was a godsend. I put in what I needed for a project, sat back and within 12 hrs had three quotes for everything. All quotes cheaper than I had found and the delivery from the firm (MST Timber in Sussex) was on the day I requested. Give them a go. I will next time!

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, really patient as I changed order to accommodate build timeline multiple times and prices were brilliant. Deliveries on time and in full. My go to for building materials from now on!

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Essential tool for the DIYer

As a newcomer to buying building materials I would not have been able to find a supplier who could deliver everything without this site. I believe I got a bit of a discount too. It was possible to build a quote and then adjust it as small details changed.

26 March 2025
Unprompted review

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