Buy Kiwi Reviews 

107
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the remarkably fast delivery service and reliable package tracking, noting that their online purchases always arrive promptly and securely. Consumers also enthusiastically highlight the exceptional product quality, great competitive pricing, and seamless website navigation which makes everyday shopping extremely convenient. However, some reviewers were not happy with product quality, reporting specific recurring issues like incorrect sizing, faulty internal parts, and incompatible items. People specifically mentioned receiving goods that did not match the online website descriptions, suffered from poor manufacturing standards, or completely failed to function properly.

What people talk about most

Product

Consumers find product satisfaction to be high, praising the items as awesome, sturdy, and exactly as... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that items arrived very... See more

Quality

People report positive experiences with quality, highlighting that items are well built, functional, and... See more

Price

Users describe positive interactions with price, noting that items are much better priced than other... See more

Service

Clients share satisfaction on service, frequently praising quick responses, fast dispatch, and prompt problem... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the citrus hand juicer and unfortunately it doesn't work that well. For some reason after several presses the top of thecjuicer would come down on to the cup. I loved the idea. I contacted... See more

Rated 5 out of 5 stars

Best online shop experience in a long time! My big order arrived 3 days after placing it, very impressed with careful packaging as it was an electric keyboard and extras. I opened straight away to che... See more

Rated 5 out of 5 stars

Love Buy Kiwi, we had brought things for our business through them, just recently, then we needed some other things for home, bar stools and toys, and because of the fast efficient service with the w... See more

Rated 5 out of 5 stars

I bought a boxing music machine for my son. He loves it, it connects to Bluetooth, it lights up, and also the area where your to hit lights up, it has different speeds and there is a tune you can... See more


Company details

  1. Online Marketplace
  2. also in
  3. Baby Store
  4. Furniture Accessories
  5. Hardware Accessories Store
  6. Outdoor Furniture Store

Written by the company

Our Buy Kiwi mission is simple; help all Kiwis shop online safely and securely, with the confidence that they are dealing with Kiwi-owned businesses with the same values. We have sourced thousands of products from Kiwi-owned businesses. All in stock in New Zealand ready for prompt delivery across the country, backed by our Buy Kiwi Buyer Guarantee. Our platform brings together a wide range of Kiwi-owned retailers and brands, all committed to quality, service, and authenticity. We’ve sourced thousands of products from businesses based right here in New Zealand. From trusted household names to small, passionate artisans. Every product listed on Buy Kiwi is in stock in New Zealand, ensuring quick and reliable delivery anywhere across the country. When you shop with us, you can do so with peace of mind. Every purchase is protected by the Buy Kiwi Buyer Guarantee, giving you confidence that your order will arrive as described, on time, and from a verified local business. We carefully vet every seller on our platform to make sure they meet our high standards for trustworthiness and customer care. Our goal is to make supporting local easy, convenient, and rewarding.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(107)

97 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service

First class service! Ordered, delivered and received within 3 days, enabling me to be back on power. Thank you 😊 will definately be trading and supporting with this Kiwi owned company.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

I wasnt sure about a new store like…

I wasnt sure about a new store like this but I've since bought a few things from here and they are all good 👍🏻 good range, good pricing and fast delivery with tracking. Easy as. Thanks!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

True Experience

I bought2 items, an electronic tachometer and a magnetic stand with a dial gauge. Both items were put to work immediately and proved to be good quality for the money and perfectly functional. These are exactly as advertised on offshore sites. The cost was marginally more (less than 15% including freight), but I had the convenience of the goods arriving more than a week earlier than would otherwise have been expected. Also, this supports a local company. I would recommend and purchase again. I see a lot of negative comments, the problems voiced, in my experience, would not improve by using offshore sellers. Happy buying.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

The ladder I purchased from Buy Kiwi…

The ladder I purchased from Buy Kiwi was well priced, well built and finished, met all expectations with regards to usability, and was deliverd to my rural address promptly. In all all I had a positive purchasing experience with Buy Kiwi and can throughly recommend them.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Quick service

Quick service, saving hassle and time at home and it was a third of the price of other sites.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

I really trust and like Kiwi Direct

I really trust and like Kiwi Direct. Their quality is excellent, the website is so straightforward, and easy to navigate. Delivery is really swift, and there is great communication. Will definitely use again.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Best price for Lego new arrivals

I just bought a Lego E-type Jaguar and am absolutely wonderful experience. It is a new arrival and normally you can only get it from Lego store for the first 12 months of release before everyone else. Not only that, there is a 20% discount which is never heard of for new arrivals. The item was dispatched on the 1st August (official release date for Lego store) and I got it in perfect condition on day 4th (amazingly fast delivery). I will continue to use their website. Highly recommended.

4 August 2026
Unprompted review

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