Buy Home Appliance Reviews 

8
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store

Information provided by various external sources

Your local Home Appliance store in the West Midlands, offering amazing deals on Fridge Freezers, Washing Machines, Washer Dryers, Ovens + more - FREE Home Delivery or Click & Collect in Store


Contact info

2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(8)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Complete Scam

Complete Scam
Ordered a washing machine . Showed as in stock and 2 day delivery. After 3 days chased it to be told by kabir that it was on route.
Chased it again to be told that it is with a third party courier , who they can not contact and that they will call me back. I have reported this to my card provider and i should have read review prior to placing my order

6 March 2025
Unprompted review
Rated 1 out of 5 stars

Incompetent Inept Cowboys Beware !

My Daughter bought a cooker from these cowboys and received such a bad service im surprised they are still trading.
They took the money for a item not in stock then proceeded to lie to her all through the fake delivery process blaming third party courier but couldn't supply any tracking numbers or any details about delivery also they never called back when they said it was high priority at least 3 times needless to say she never got the cooker and they never seemed to care or apologised to her.

20 January 2025
Unprompted review
Rated 1 out of 5 stars

A truely awful company, do not touch with a barge-pole

Went on their site to purchase aGas Double Oven. Item was shown as being available (I off), so I proceded with purchase. Completed purchase, with Order No. of screen and a message stating that they would contact me to arrange delivery, etc. After 2 days I had no communication from them, additionally the checkout basket had closed (I hadnt noted the Order No. as this is usually sent by email). So no email or Order No. I phoned their contact number and explained that I didnt have the order number but could give them my personal details in order to locate the order. They initially told me that they couldnt find the order and that I needed to check that I was calling the right company because other companies where using their details. They asked me to get any details frfom Klarna so that they could find my order. I went to Klarna and all the order details were there. They then phoned me to say that they had found my order but the item, which on the website showed in stock was actually out of stock and I would get a refund. So they took money off of me for a product that they couldnt supply, that is fraud and I will be reporting them to trading Standards.

29 January 2025
Unprompted review
Rated 1 out of 5 stars

They sent me a scratched kettle

They sent me a scratched kettle. I called customer service about a billion times, it was picked up once by a lady called Ruby saying her computer was loading and that I should call back in 5 minutes. Never managed to get through again after trying all the extension numbers, at different times of the day and for a whole week. Rubbish non-existent customer service service, would not recommend. Before you buy, call their number to see if you can actually get through and you will know what I mean. Absolute waste of time. Also emailed them and they didn’t reply.

22 October 2021
Unprompted review
Rated 1 out of 5 stars

I bought a tumble dryer which says Ibn…

I bought a tumble dryer which says Ibn stock on their website . To only be let down and refunded 3 days later because they don't actually have the product. Bad service , bad customer service. I won be shopping with them again! Be careful

23 August 2021
Unprompted review
Rated 5 out of 5 stars

Having been let down by 2 major…

Having been let down by 2 major retailers, I ordered a dryer from these people on Thursday and it was delivered on Monday. Price was comparable with the big retailers too. Can't fault the service. Well done.

1 June 2020
Unprompted review
Rated 5 out of 5 stars

Very happy with the customer support in…

Very happy with the customer support in getting the whole of the kitchen appliances - prompt delivery , excellent communication and keen pricing . Much better than high street stores !!! We would highly recommend them

27 October 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look