They sent me the wrong part, I gave them my VIN AND Reg number, now to return the wrong item, I have to pay to post to Berlin Germany, I bought this part from a co.uk website? So after sales got in t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast delivery quality items good prices. Would have been five stars if it wasn't for them telling me I still had items in my basket to pay for after they had already taken and sent me a confirm... See more
Company replied
Terrible experience. Made a Purchase on the 01/09/25. No delivery yet, contacted them , they said the item was delivered. Have not received anything from them. Scammers- Spent £290 . When you ema... See more
Company replied
I bought car parts from autodoc, which turned out to be incorrect for my vehicle. Andrew, at autodoc agreed to their return for refund, although they were in fact beyond the normal returns window.... See more
Company replied
Company details
Information provided by various external sources
Buycarparts.co.uk is one of the leading car parts online shops due to a long-term experience and thousands of satisfied customers. Make yourself sure with our service as well as excellent price offers. A large variety of manufacturers and high quality auto parts guarantee mobility of your vehicle and safety on roads. Count on branded car spare and Buycarparts.co.uk as a reliable auto parts supplier.
Contact info
4.0
Great
2K reviews
Asks customers to review
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Deliver far to long after paying £8 I…
Deliver far to long after paying £8 I would expect sooner
26 February 2025
Reply from Buycarparts - Great Britain
Hello James !
Thank you for your feedback.
Have a nice day!
Best regards,
Buycarparts Team
Reply from Buycarparts - Great Britain
Hello!
Thank you for taking the time to leave a review of our company.
We are looking forward to seeing you in our online store.
Best regards,
Buycarparts Team
I interacted with Xena Oliver over a…
I interacted with Xena Oliver over a complaint I made that an order I made for brakes had wrong parts delivered. My initial report was not attended to conclusively but Xena was able to get support and have me refunded. I really appreciate the support and constant feedback I was given to help me get a refund. Exceptional customer service and it’s been a please being your continued and reliable parts supply partner for my vehicles.
25 February 2025
Unprompted review
Reply from Buycarparts - Great Britain
Hello Mike!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
Buycarparts Team
Good prices
Good prices, reasonably quick delivery from Germany to UK, what's not to like?
19 February 2025
Reply from Buycarparts - Great Britain
Hello!
We want to thank you for your time and positive feedback!
Glad to be of service!
Best regards,
Buycarparts Team
Reply from Buycarparts - Great Britain
Hello Adrian!
Thank you for your positive feedback!
Best regards,
Buycarparts Team
I was very impressed with the dealings I had with this company
I was very impressed with the Scope of this companys parts availability they seem to have an endless stock of parts. I found them very helpful in finding the part I required and in ensuring that I got the right part for my car. The delivery was very quick once the part was identified and ordered,
13 February 2025
Reply from Buycarparts - Great Britain
Hello Frank!
Thank you very much for the kind words. Please, feel free to contact us if you have any questions.
Our specialists are always ready to provide professional advice.
Best regards,
Buycarparts Team
Reply from Buycarparts - Great Britain
Hello Mal!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Buycarparts Team
The parts I ordered were sent well…
The parts I ordered were sent well packed and well priced
13 February 2025
Reply from Buycarparts - Great Britain
Hi Barry!
Thank you very much for your time and appreciation.
Best regards,
Buycarparts Team
Easy to order and delivery uneventful
Easy to order and delivery uneventful. Excellent.
11 February 2025
Reply from Buycarparts - Great Britain
Hello!
Thank you for your feedback.
Have a nice day!
Best regards,
Buycarparts Team
Good prices for the parts I needed.
Everything arrived safely and as ordered at a good price. Delivery took about a week with Evri. Overall a positive experience, and i will no doubt buy from this company again in the future.
11 February 2025
Reply from Buycarparts - Great Britain
Hello Mark!
Thank you for your positive feedback!
Best regards,
Buycarparts team
A little slow on dispatch/delevery
Exactly as described and perfect for the job. Just a little slow on the dispatch/delivery than I would have liked
4 February 2025
Reply from Buycarparts - Great Britain
Hi Gary!
Thank you for your review.
We never stop working to improve the speed and quality of our service.
Best Regards,
Buycarparts Team.
Couldn’t really ask for more..
I was naturally worried after reading so many negative ‘avoid’ reviews but can honestly say I can’t fault this company. Good prices, quick delivery and packaging is very good. One of my products arrived damaged and they responded to me within 24 hours offering a refund or replacement. Even offering to ensure any replacement was compatible. When they confirmed (again within 25 hours) they didn’t have the part they refunded me immediately and the funds were in my bank within 3 days. What more could you want from an online retailer.
22 January 2025
Unprompted review
Reply from Buycarparts - Great Britain
Hi Zoe! Thank you for your kind feedback and for taking the time to share your experience with us. We’re delighted to hear that you enjoyed working with us and that you’re satisfied with our service. Wishing you safe and happy travels on the road! Best regards, Buycarparts Team
Reply from Buycarparts - Great Britain
Hello Barry!
We want to thank you for your time and positive feedback!
Best regards,
Buycarparts Team
Quick service and right part, at good price
Parts ordered Thursday afternoon, arrived following Monday lunchtime. Excellent service and exactly the right part at a very good price.
28 January 2025
Reply from Buycarparts - Great Britain
Hello Mr Mike!
We want to thank you for your time and positive feedback!
Best regards,
Buycarparts Team
Good company to deal with
Good product at a good price and delivered in a reasonable time frame - would use again
30 January 2025
Reply from Buycarparts - Great Britain
Dear Mr Kevin Sobers!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Buycarparts Team
Everything was fine.
27 January 2025
Reply from Buycarparts - Great Britain
Hello Igor!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Buycarparts Team
Reply from Buycarparts - Great Britain
Dear Mr William Morrow!
Thank you very much for your kind words.
Please, feel free to contact us if you have any questions.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team
Good price and very fast delivery.
21 January 2025
Reply from Buycarparts - Great Britain
Hello Chris! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, AUTODOC TeamHello Chris! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, Buycarparts Team
i have given review 4star
16 January 2025
Reply from Buycarparts - Great Britain
Hello!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Buycarparts Team
New rear shock absorbers needed.
Needed new rear shock absorbers and wanted original equipment. Was able to identify the Sachs part number from my originals while the buy carports website confirmed the ones I needed. Even over the festive period they were dispatched fairly quickly. Thank you
16 January 2025
Reply from Buycarparts - Great Britain
Hello David!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
Buycarparts Team
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