Good quality planter trellis which arrived promptly. Friendly, helpful customer service when I added castors the day after ordering. Quidco cashback didn’t track though so I hope they approve the manu... See more
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Company details
Contact info
Buttercup Cottage, RH5 5RL, Walliswood
- 01306 628405
- info@buttercupfarm.co.uk
- buttercupfarm.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 1 month
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Really happy with the quality of the…
Really happy with the quality of the half growhouse I ordered and the communications wuth Buttercup Farm. They contacted me to check about a safe place for the courier to leave the goods in case I was out, to avoid delay and return visits. Also, their courier ( unlike many others) found us without any fuss. It's the second time we've used Buttercup Farm for a big purchase and I wouldn't hesitate to use them again.
Very pleased with obelisk.
I had an excellent experience with…
I had an excellent experience with Buttercup Farm. I accidentally made an error with my order, but the team couldn’t have been more helpful and resolved it straight away. They then arranged next day delivery, which was hugely appreciated.
The price of the trellis was unbeatable compared to the major retailers, and the quality is fantastic. Great customer service, excellent value for money, and a genuinely hassle free experience from start to finish. I’ll definitely be purchasing from Buttercup Farm again and wouldn’t hesitate to recommend them.
Round mulch mats
We ordered 300 round mulch mats for the base of a hedgerow. I needed them quick, so I rang them up and they offered to look out for my order and make sure it was sent out quickly. They were delivered the next day. The mats were as expected and have worked well.
Very pleased with purchase
Very pleased with purchase. Exactly what I needed, Good value for money and product exactly as advertised.
Good product at a good price
Good product at a good price. Very quick delivery.
Efficient service
Efficient service. They delivered when they said they would. The product is as described and shown on their website. I would recommend them.
Avoid this company!!!!!!!!Delivery…
Avoid this company!!!!!!!!Delivery stated 2-5 working days. When I phoned there contact number, someone would pick up and state that they would get customer service to ring back!! Happened to me two days in a row!!! Then once I phoned over 20 times they finally gave me another companies number who was going to deliver my item! Took almost 10 business days to deliver!!! Rubbish company and customer service!! Very disappointed
Good quality planter trellis
Good quality planter trellis which arrived promptly. Friendly, helpful customer service when I added castors the day after ordering. Quidco cashback didn’t track though so I hope they approve the manual claim in motion.
Bought a beautiful table lamp
Bought a beautiful table lamp, from here. Way cheaper than, anywhere else. Fast delivery! Couldn't be happier!
Dreadful Customer Service
Ordered a lounger. Never received a confirmation email of the order. Emailed them and they did not have the courtesy to reply. Lounger finally arrived and the box was completely battered and not taped up properly. They had sent the wrong lounger and furthermore there was a 2nd delivery note to a different person and a suspicious handwritten note saying they had sent the product back. Obviously this was a returned item and they thought they could get away with offloading it to me. I emailed them and had a reply saying I was dissatisfied with the item and offered a refund of £20.00. I replied stating again they had sent the WRONG product and requested a higher offer of a goodwill gesture. NO reply received just a confirmation of a credit to my bank account. I will certainly not order from this company again nor do I recommend them. I would have returned the item but they could not even be bothered to offer this! Dreadful customer service and do not acknowledge their mistakes.
Brilliant product as always
Well pleased with the green feathers…
Well pleased with the green feathers camera kit supplied by this company and received on time enabling its fitting before swifts arrive to their nest boxes.
FOUR DRAWER UNIT
The unit arrived on time and we are really happy with it except for one thing - the underside of the unit is damaged. It has three or four damaged areas. As it was on the underside, i have decided to keep the unit as i really like it and the damage doesn’t show. I have taken photos of the damage if needed
Beautiful new dove cote
We are very pleased with our beautiful new dove cote that was delivered (efficiently) recently. Communication with the company could be better but the product quality is great!
Good Service
Very good communication from this company and delivery was prompt. Item eventually reached me on the day of delivery, having been posted at the wrong house despite my address being clearly labelled. A fairly close neighbour brought it to me as he knows me. Typical of Yodel, in my experience ! The item is good quality and exactly as shown online.
Good quality items and quick to send
Good quality items and quick to deliver. Item (an arbour) was also put together on arrival. Sales emails out of sync a little as received emails about did I want to buy? When I had already purchased. Polite sales team responded to my email with a query. Would recommend
Quality product and quick delivery
Great quality and service i would…
Great quality and service i would recomend them
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