Items took 12 days to arrive lot longer than usual because of bad weather in Scotland. Please with items good quality earrings very pretty. Rabbit good quality but lot larger than expected so returni... See more
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Designer Fashion Jewellery & Vintage Clothing. Butler & Wilson began life in 1969 as a stall selling antique jewellery. Today it is worn by the most stylish men and women across the world and is known for being one of the most famous iconic jewellery brands in the fashion Industry. Butler & Wilson has always been synonymous with style and glamour and with the creative direction from Simon Wilson, it is one of the greatest and successful innovators in fashion costume Jewellery.
Butler & Wilson
Written by the company

- We're committed to our customers!
- Butler & Wilson has always been synonymous with style and glamour. The company continues to be led under the creative direction of founder, Simon Wilson, a successful innovator in fashion costume jewellery. We're dedicated to bringing you beautiful costume jewellery at fabulous prices.
Fast & Free Shipping on orders over £70
Fast & Free Shipping on orders over £70 - We guarantee it!
Contact info
Head office: 3 Charlotte Mews , W1T 4DZ, LONDON, United Kingdom
- 02074092955
- marketing@butlerandwilson.co.uk
- butlerandwilson.co.uk
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The earrings are absolutely stunning…
The earrings are absolutely stunning and have weight to them. The gems sparkle and they are well worth the price. I have been buying B&W products for 13 years since I moved to the UK and will continue to do so.
Delivery Service and Quality Excellent
Lovely shop with the most amazing lush…
Lovely shop with the most amazing lush jewellery and artefacts. Very friendly staff who took time with me to look at options for a special outfit. Made a special trip to go there. I will definitely return.
Happy Shopping with Butler & Wilson
Love shopping with Butler & Wilson, great website, and when you have decided your item and you check out they let you know when it’s out for delivery and it’s tracked by the post office.
Fast delivery and well packaged
Fast delivery and well packaged.
Kept uptodate on delivery
Necklace is absolutely beautiful
I love Butler and wilson products.
Easy order ..no hassle delivery
Easy order ..no hassle delivery. Stress Free we all need that...!!!
And. Beautiful...!!! BEAUTIFUL Broach..
Necklace arrived with stone missing
Necklace arrived with stone missing. Not very well made jewelkery
A beautiful Butler & Wilson necklace.
I ordered a beautiful Butler & Wilson necklace, the delivery was fast and the necklace was protected in a leather bag inside the Butler & Wilson box. Received in perfect condition, lovely and delicate, delighted.
Butler and Wilson Earrings
The items were easily ordered and delivered within a couple of days. They arrived in beautiful packaging and the items themselves were of high quality.
Quality jewellery
Quality jewellery. I have purchased a brooch from Butler and Wilson before and very pleased with it and my earrings that I have just bought
Pretty star pendant
Easy to navigate website to find the necklace I wanted. Pretty star pendant that is good quality and looks more expensive that it was. Fairly priced and swift delivery.
Amazing good quality products as…
Amazing good quality products as always! Thank you Simon and the team x I’ll be coming into the shop soon! Love Mitzie Turner-Wells
Items are great quality and all I had…
Items are great quality and all I had hoped for.
Packaged beautifully and very quick despatch
Lovely designs of jewellery
Lovely designs of jewellery. I fell in love with several and all were delivered speedily and.beautifully packaged. I get admiring comments when I wear them. They are pricier than everyday costume/dress but worth it.
Easy to use website and quick delivery
Delivered quickly.Well wrapped and…
Delivered quickly.Well wrapped and really pleased with item when received.
I have bought quite a few items from…
I have bought quite a few items from Butler & Wilson
I have never been disappointed,
The service was 2nd to none i had my item super fast and i was impressed.
The things that they make are so special,this time i ordered a very beautiful silver Cat keyring when i saw it on the website i knew i was going to buy it. It had little sparkly gem stones all over and you could also put it on a chain and have a very beautiful necklace
It was delivered in a lovely blue box and when i opened the box there was an additional little soft bag to keep it in. These pieces from Butler & Wilson
Are so beautiful and look lije antiques and they are so well made they will last for years.
I really enjoy all the items i have purchased and they are all as good and new as the day i bought them.
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