Butchers-Sundries Reviews 

44
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have been ordering items from Butchers Sundries for a few years now as a home consumer and can honestly say that I have never had any issues at all with delivery or products, always use their emboss... See more

Rated 5 out of 5 stars

We have used butchers sundries for many years. From a small order of meat netting to a larger "full shop " As a business we can highly recommend Butchers Sundires as a company you can rely on. We hav... See more

Rated 5 out of 5 stars

Great Product Range & Fast Delivery. I have placed a number of orders from Butchers Sundries, which have always arrived quickly and without hassle. The mini burger press from them was great for lettin... See more

Rated 5 out of 5 stars

I wanted a specific product with limited online merchants. This place was the best price. I was slightly worried based on these reviews. However, the package was shipped the very next day with DPD and... See more

Company details

  1. Food Manufacturing Supply

Written by the company

Butchers-Sundries, part of the TruNet Group, provides butchers, meat processors and home users with a wide range of natural, plastic and fibrous casings, meat netting, twine, ingredients, packaging, machinery and an array of products for butchers shops. Many of the products available from Butchers-Sundries are manufactured in TruNet's state-of-the-art BRC grade AA accredited facility in the heart of England. Butchers-Sundries is proud to deliver exceptional customer service, and the dedicated team are on hand to answer any query, via telephone, email or the live chat website function. Through the combination of exceptional service, quick and easy ordering and unrivalled product offering, Butchers-Sundries have grown to become a major supplier of the UK butchers industry. We take pride in our customer service and product offering which stem from our set of core principles; Quality - All products are selected with our customer in mind and are rigorously tested by our supply chain managers in the field. Service - We value all our customers, large and small, and strive to exceed their expectations. Transparency - Our offerings are clear, accurate and backed up by our BRC Accreditation. Value - We are never knowingly undersold. Striving for efficiency at all levels of our business and then passing the savings on to you. Innovation - The TruNet Group is truly international and recognised as World Leaders in the meat industry. TruNet UK Ltd was recently awarded the 2019 Queen’s Award for Innovation, the highest award a company can receive in the UK. This prestigious award reflects across the group and demonstrates the commitment TruNet as a group, has to delivering innovative solutions within the entire meat processing industry. Butchers-Sundries is grateful to our existing customers for their loyalty, and we look forward to welcoming new accounts who have discovered our market leading solution.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

44 reviews

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4.6

All reviews

(44)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

3 ltr vertical sausage stuffer

I recently ordered a 3 ltr vertical sausage stuffer from Butchers Sundries. Superb service, ordered at 10 am one day and delivered at 1 pm the next.

I previous had a 3 ltr stuffer that I bought on ebay and the gears failed after only a few uses. The Butchers Sundries one is far more substantial and was only a few £ more expensive

26 October 2021
Unprompted review
Rated 5 out of 5 stars

5* - Would absolutely recommend!

Great products at such good prices! Absolutely amazing customer service, they went above and beyond to help showing nothing was too much trouble and fast delivery every single time. Would highly recommend!

24 July 2020
Unprompted review
Rated 1 out of 5 stars

Next day delivery is an utter joke when…

Next day delivery is an utter joke when you are charged £6 and it takes a week.... and by their own admission it was due to cock ups at their end, when I suggested they might want to refund the delivery charge I was flatly told no. Well, guess what, I won’t be returning ever again. There are plenty of other places to buy from, nothing special about you!
Also remember my previous purchase from them came with several missing items, when I told them, there was a distinct attitude of distrust from them, I must have been making it up, it couldn’t possibly have been their mistake.... had to be me. Yeah, won’t waste my time or money here again.
*Update..... on providing this review (and letting them know about it) about an hour later I got an email, offering me 10% off my next order and a refund for the postage costs incurred, on the proviso I remove this review........ guess what. Review stays. Keep your bribe. I will gladly shop elsewhere.

23 July 2020
Unprompted review
Rated 1 out of 5 stars

Rubbish company!

Rubbish company!
They mistake address on their system and my parcel was delivered to another people.
No refund no parcel Just a frode rubbish company and people!

11 June 2018
Unprompted review
Rated 5 out of 5 stars

We have used butchers sundries for many …

We have used butchers sundries for many years. From a small order of meat netting to a larger "full shop " As a business we can highly recommend Butchers Sundires as a company you can rely on. We have used both the online shop and the eBay shop with ease, the customer service team are always very happy to help should you have any enquiries.
With email updates at every order processing stage and the high customer service we have always been very happy. Always a five star service, well done 👍🏻 Lisa Bradbury

18 May 2017
Unprompted review
Rated 5 out of 5 stars

Great Product Range & Fast Delivery.

Great Product Range & Fast Delivery. I have placed a number of orders from Butchers Sundries, which have always arrived quickly and without hassle. The mini burger press from them was great for letting my children make their own homemade burgers and the meat glazes I have tried are delicious.

8 May 2017
Unprompted review
Rated 5 out of 5 stars

Ordered Thursday and received Friday

Ordered Thursday and received Friday, great tasting marinades (top quality products), quick delivery as always. Email updates of my order, great communication. Overall excellent service

8 May 2017
Unprompted review

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