Busy Beans Organic Reviews 

289
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of organic products and their excellent quality, often noting the wonderful aromas and freshness. Many reviewers highlight the reasonable and fair pricing, making high-quality organic items accessible. The delivery service is consistently described as fast, prompt, and efficient, with products arriving well-packaged and in good condition. However, some reviewers were not happy with the taste or quality of specific products. These included instances of unusual flavors in pineapple rings, bitterness in organic savoury, or a lack of expected heat in cayenne pepper.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the organic range, fair prices,... See more

Quality

People report positive experiences with product quality, frequently praising the high quality of organic... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the reasonable and fair... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some organic powders tumeric and other organic items these items are amazing prices extremely reasonable well packaged and came in the appointed time frame speedy arrival. The powders are ama... See more

Rated 5 out of 5 stars

Top quality organic fresh product ... yes it is dried but a dried product that has been stored a long time loses it's potency and Busy beans is always full of fragrance and flavour... love opening th... See more

Rated 5 out of 5 stars

Thank you for the detailed information about the products on your website which is very important for me. Great variety of products (especially organics), excellent service. Hope you can bring shelle... See more

Rated 5 out of 5 stars

As always fabulous first grade product... wonderful aromas from dried products, good colour and freshness.. 1st rate... I love cooking for my friends and they really notice the difference.. I am al... See more


Company details

  1. Organic Food Store
  2. Natural Foods Store

Written by the company

Organic & Natural Wholefoods - Vegan, Vegeterian, Gluten Free, Keto, Lectin Free


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(289)

77 reviews in the last 12 months

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Rated 1 out of 5 stars
Busy Beans Organic logo

Reply from Busy Beans Organic

Hello Martin,

I hope you are well.

Firstly, we would like to sincerely apologise again for the delay and inconvenience caused during this order. We understand how frustrating this experience must have been.

Upon reviewing the full order history, we can see that both the original parcel and the replacement were returned to us due to an incomplete delivery address. As soon as we were able to confirm the full and correct address details with you, we promptly arranged re-dispatch, and the order was successfully delivered on 30th April.

While we fully appreciate your frustration during the process, the issue unfortunately arose due to the incomplete address provided at the time of ordering, which was outside of our control.

We always aim to provide the best possible service, and we appreciate all customer feedback as it helps us improve our processes and support.

Kind regards,
Busy Beans Team

Rated 5 out of 5 stars

Very happy with my order

Very happy with my order. This is the second time I ordered directly from the company. Found their products in a shop in Broadway market in London but unfortunately not near where I live so I looked online & found the company very convenient, arrived quickly. Very good organic range of products.

7 April 2026
Rated 5 out of 5 stars

Excellent staff

Good products and very helpful staff. Even write additional information on package to assist in delivery to my house and not to neighbouring property.

8 April 2026
Rated 5 out of 5 stars

High quality ingredients

This is my second order from Busy Beans. My order was again sent quickly. The ingredients are of very high quality. The packaging is really functional and attractive.

5 March 2026
Rated 3 out of 5 stars

Terrible pineapple rings

Ordered pineapple rings and while they tasted like pineapple they also had a tinge of meaty flavour, like pork or dog treats. I would imagine if I put homemade pineapple rings into an empty dog treat container, i would get the same flavour.

Customer service was kind but I did have to ask twice for a return before they agreed to refund me. They did not offer a replacement so I'm inclined to think this isn't a bad batch, just how their recipe is.

7 January 2026

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