Was looking for best price business class seats Man-Mel, contacted BF and was dealt with by an extremely helpful Sunny. Was sceptical as to how they could offer such savings as always booked dir... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I spoke to Robin at Business Fly in the early part of 2025 about booking a long haul trip in December. Robin found me suitable flights with a well regarded carrier - Cathay Pacific - at excellent pri... See more
Company replied
My first experience with Businessfly was outstanding. Sam went above and beyond to make sure every detail of my travel was perfect. He was always available, patient, and extremely helpful, no matter t... See more
Company replied
Robin will be especially pleased to know his support made such a positive impact on our travel plan to New Zealand. He went the extra mile to stay in contact to ensure our planning journey went smooth... See more
Company replied
Company details
Written by the company
We are specialized in Economy class, Premium economy, Business and First-class flight tickets since we work with the greatest airlines in the world. Our user-friendly navigation, quick and easy search options, and quick online reservations save you time and money while providing you with a terrific opportunity to explore affordable flights to your favorite location around the world in a matter of seconds.
Contact info
22 Larch Crescent, Hayes, UB4 9DP, London, United Kingdom
- 0203 745 5786
- info@businessfly.co.uk
- businessfly.co.uk
4.8
Excellent
170 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and helpful
3 September 2024
Unprompted review
Reply from Business Fly
Dear Rosie,
Thank you for your feedback! We’re glad to hear you had a quick and helpful experience. If you need anything else in the future, feel free to reach out!
Warm regards,
Team Customer Care
Business Fly
Good service
Hi, I dealt with Robin on a flight to the US. I was at work and I was trying to book my flights. Robin kept me informed via Whatsapp every step of the way.
Thanks
R. DuPrie
4 September 2024
Unprompted review
Reply from Business Fly
Hi R. DuPrie,
Thank you for sharing your experience! We’re so glad to hear that Robin kept you informed throughout the booking process and made it easy for you, even while you were at work. We truly appreciate your feedback and look forward to assisting you again in the future! Safe travels to the US!
Warm regards,
Team Customer Care
Business Fly
I dealt with Robin who was very patient…
I dealt with Robin who was very patient and helpful looking at various options for me to get the best deal.
I travel to WA frequently and will definitely use the company again and recommend to family and friends.
Thank Robin.
30 August 2024
Unprompted review
Reply from Business Fly
Dear Carol,
Thank you so much for your kind words! We’re so glad to hear that Robin was able to assist you with finding the best deal and that his patience and helpfulness made a difference. We really appreciate your trust in us and your recommendation to family and friends. Looking forward to assisting you with your future trips to WA!
Warm regards,
Team Customer Care
Business Fly
Sam was very helpful and courteous
Sam was very helpful and courteous, and accommodated mt wishes as far as was possible. Good price and prompt helpful service. Thanks.
17 July 2024
Unprompted review
Reply from Business Fly
Dear Customer,
Thank you for your kind feedback! We're so glad to hear that Sam was able to assist you and accommodate your wishes. It’s great to know that you were pleased with both the service and the price.
We appreciate your trust in us and look forward to assisting you again in the future!
Best Regards,
Team Customer Care
Business Fly
Alec provided an excellent service..he…
Alec provided an excellent service..he has been very patient , helpful and provided an excellent deal.
Thanks Alec
4 June 2024
Unprompted review
Reply from Business Fly
Dear Mr. Bajaj,
Thank you for your kind feedback! We're so glad to hear that Alec provided you with excellent service and helped you find a great deal. We’ll be sure to pass along your thanks to him. If you need any further assistance, don’t hesitate to reach out!
Warm regards,
Team Customer Care
Business Fly
I received excellent service from Sam…
I received excellent service from Sam at Business Fly. Compared to other companies, their prices were at least £350 cheaper. I will definitely recommend them to others.
21 March 2024
Unprompted review
ROBIN BOOKED my wife's holiday to Korea…
ROBIN BOOKED my wife's holiday to Korea and we are pleased
With his servi. A definite agent to book with
2 April 2024
Unprompted review
Robin has been our travel agent who…
Robin has been our travel agent who gets us to where we need to be in a pleasant manner. Highly recommend using him for you flts and holiday deals
26 March 2024
Unprompted review
Robin is always forth coming and does…
Robin is always forth coming and does his best to get you the best deals. Just booked us on a trip to SFO with perfection and a deal which pleased us.
2 April 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.