Business-Class.com Reviews 

16,165
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 4,093 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for making the entire booking process exceptionally smooth, efficient, and completely stress-free from start to finish. Travelers also deeply appreciate consistently finding great flight deals and receiving prompt, dedicated assistance tailored specifically to their personal schedules and budgetary needs. However, some customers also noted frustrating issues with unexpected price increases, higher alternative quotes, and extra charges required for selecting specific seats. A few other people also felt that parts of the service could occasionally feel confusing and somewhat difficult to deal with during negotiations.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising representatives for being... See more

Service

Customers had positive experiences with service, consistently praising the quick responses, great deals, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising agents for being extremely... See more

Price

People report positive experiences with price, frequently highlighting great deals and tickets secured below... See more

Booking process

Reviewers express great satisfaction with the booking process, frequently highlighting attentive staff, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ruby was WONDERFUL! She went above and beyond to make sure we secured tickets for our big family trip. Her communication and willingness to consult with her team, for best possible outcomes, was rea... See more

Company replied

Rated 5 out of 5 stars

Excellent service provided by Molly Wilson. Easy to work with, ready to help, quick and smart while making a perfect Business class booking that was below the published price. Molly is very helpful w... See more

Company replied

Rated 5 out of 5 stars

at first I had suspicion that this website was not legitimate. If you look on Reddit there's a lot of negative comments, actually I would now say fake comments, but now after being serviced by Alice h... See more

Company replied

Rated 5 out of 5 stars

Amalia Graves was exactly what made the experience great. I was disappointed to see that there was a hidden charge to select seats, but that is the fault of Business Tickets, not Amalia. She is a grea... See more

Company replied


Company details

  1. Travel Agency
  2. also in
  3. Airline Ticket Agency
  4. Flights Search Site

About Business-Class.com

Written by the company

Experienced travel experts dedicated to making premium air travel affordable.

Founded in Florida in 2018, Business-Class.com is a trusted leader in premium air travel.

Our international team of travel experts helps clients find discounted business class and first class flights from the U.S. to destinations across Europe, Asia, Africa, and Oceania. We tailor each itinerary to your schedule and cabin preferences, compare routes and fare types, and stay available with 24/7 personal support.

We also offer an optional concierge service to arrange airport transfers, hotel coordination, special meals, and other trip details for a seamless door-to-door experience.

By partnering directly with major airlines, we offer exclusive business class deals of up to 60% off regular fares. That means the comforts that matter most are within reach: lie-flat seats, thoughtful dining, priority services, and a quieter space to rest or work. We present clear options, explain trade-offs, and secure the fare that fits your needs.

Our mission is simple: to make business class and first class travel accessible, convenient, and cost-effective for every traveler.

With Business-Class.com, luxury becomes practical. If you’re looking for the right business class tickets at the right price, we’re here to help you find them, and to make the entire process feel easy.


✔️ Learn more about Business-Class

✔️ Search for a flight

✔️ Discover our blog


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Contact info

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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4.8

All reviews

(16,165)

4,060 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great flight and great price

Found the best flight not only in terms of convenience, but also pricing. Trina was great..prompt and spent time understanding my preferences.

22 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hello Mary! We are so pleased to hear about your wonderful experience! It is fantastic that our team member took the time to understand your preferences and helped you secure the most convenient flight at an excellent price. We truly appreciate your kind feedback and look forward to assisting you with your future travels!

Rated 5 out of 5 stars

saved me a bundle

got two business class seats to london for way less than the airline wanted and the tickets came same day

14 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hello Whitney! We're happy to hear that we saved you money on your business class flights and delivered your tickets so quickly.

Rated 5 out of 5 stars

Shaik Saud done a fantastic job and…

Shaik Saud done a fantastic job and looked after everything. So easy to deal with and courteous.

21 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Dear Customer! We are absolutely delighted to hear that you had such a smooth experience and appreciated the polite, attentive service provided. It is wonderful to know that everything was taken care of so effortlessly for you. Thank you so much for sharing your positive feedback, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

I had a great experience working with Alice

I had a great experience working with Alice while booking business-class tickets for my parents and extended family. Initially, I was a little skeptical about booking business-class tickets through a virtual service, as this was my first experience with the company. However, Alice quickly put me at ease with her professionalism, patience, and genuine commitment to understanding my requirements. We went through 4–5 iterations as I explored different dates and travel options, and Alice remained patient and responsive throughout. Her knowledge, attention to detail, and end-to-end support made the entire process smooth and reassuring. Even when I overlooked certain details, she proactively guided me in the right direction and helped ensure nothing important was missed. What stood out most was her ownership, customer-first approach, and willingness to go the extra mile. Alice turned my initial hesitation into a very positive experience, and I truly appreciate the support she provided.
Thank you, Alice, for making the booking experience so seamless. You have certainly earned my trust and confidence!

8 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hello Raj! Thank you so much for sharing your wonderful experience! It is incredibly rewarding to hear how your initial skepticism was completely transformed into total confidence through dedicated, patient, and proactive support. Navigating multiple travel options and dates for family can be challenging, and we are thrilled that the process felt seamless, reassuring, and personalized every step of the way. Your trust means the world to us, and we look forward to assisting you with all of your family's future travel plans!

Rated 5 out of 5 stars

Easy to find the flight we wanted and…

Easy to find the flight we wanted and make the booking

23 October 2026
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Reply from Business-Class.com

Hello Eve! Thank you so much for sharing your positive experience! We are thrilled to hear that finding your preferred flights and completing your booking was such a smooth and straightforward process. We look forward to helping you with your future travel plans!

Rated 5 out of 5 stars

Business Class and Travel consultant Page now are they perfect combination!

Business Class describes itself as an airline consolidator with access to wholesale fares. I could not verify Paige’s exact title, so I would simply use her name.

The best part of working with Paige Snow at Business Class was having someone I genuinely enjoyed talking to while searching for the right flight. She is warm, funny, incredibly patient, and easy to work with. Paige asks thoughtful questions, listens carefully, and gets creative about finding options that fit your plans and budget.

She also found me a terrific business-class fare, but her personal approach made the experience stand out. I especially appreciated having Paige as my consistent point of contact. With other services, I have experienced constant calls and pressure to book. Paige respects my time, gives me room to consider my options, and makes the whole process feel comfortable. I felt she was truly interested in helping me find the right flight.
A great price and someone you actually enjoy working with—I highly recommend Paige!

22 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hello Kathleen! We are so glad you enjoyed your experience with our dedicated team member and found the perfect travel options for your journey. It is wonderful to hear that our personalized approach made such a positive difference in your planning process. We always aim to provide a comfortable, pressure-free environment where we listen closely to your preferences, respect your time, and explore creative solutions that align with your budget. Having a consistent point of contact is something we feel is essential to making the booking process smooth and enjoyable, and we are happy to hear this brought you peace of mind. Finding an excellent premium fare is always our goal, but knowing that the friendly communication and patient assistance stood out even more is incredibly rewarding for us to hear. Thank you so very much for taking the time to share this detailed and thoughtful feedback about our services. We look forward to assisting you with your future travel plans whenever you are ready to fly again.

Rated 2 out of 5 stars

While I am partially at fault for not…

While I am partially at fault for not verifying the date the original agent booked, I gave him the required dates and he booked us a day later than he was supposed to. When I caught this mistake, my original agent had left the company. I tried to get it fixed and waited almost 2 days before it was resolved at a significant cost to me.
I have been a customer of Business-Class for several years and expected the same quality service that I received on my prior bookings.
With my original agent gone, the fallback coverage and responses had much to be desired.
At a minimum, I would have appreciated some sort of token discount on this extravagant charge to change the date with travel about 5 months out.
While we only book 2 to 3 international trips a year, I will have to reconsider what agency to use on my future bookings. I will most likely seek out 2 or more competitive bids instead of just only calling Business-Class to meet my travel needs.

24 October 2026
Business-Class.com logo

Reply from Business-Class.com

Dear Mr. Cooney! We sincerely apologise for the inconvenience and frustration caused. We truly value your loyalty over the years and regret that we fell short of your expectations. Please be assured that we will review this matter internally to identify areas for improvement and ensure we provide better service and support in the future. Thank you for your feedback and continued trust in us.

Rated 5 out of 5 stars

Molly was a huge help booking my…

Molly was a huge help booking my business class flight finding me the best itinerary and pricing. She was quick to respond and communicated very well. I most certainly will be using her again in the future!

1 September 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hello Kathleen! We are so pleased to hear about your excellent experience! It is wonderful that our team member was quick to respond, communicated so well, and helped you find the best itinerary and pricing for your business class flight. We truly appreciate your trust in us and look forward to assisting you with your future travels!

Rated 5 out of 5 stars

BEST TRAVEL SERVICE

Alexander always gives excellent and quick service. It is so refreshing to have people respond not just timeously but really quickly. Service always spot on!

16 October 2026
Business-Class.com logo

Reply from Business-Class.com

Hello Ronelle! We are so pleased to hear about your consistently positive experiences! It is wonderful to know that our team member provided such prompt, efficient, and reliable assistance every time. We truly appreciate your kind words and your continued trust in our services.

Rated 5 out of 5 stars

Bob Turner is amazing

Our agent Bob Turner is amazing, he gave us an overwhelming amount of different flights and options.
He listened, very patient and definitely willing to assist us with all our requests. Very happy with the service and outcome. Definitely a return customer.

22 October 2026
Business-Class.com logo

Reply from Business-Class.com

Hi Maria! We are so pleased to hear about your excellent experience! It is wonderful that our team member was patient, listened carefully to your requests, and provided you with a wide variety of great flight options. We truly appreciate your kind words and your decision to return to us for your future travel plans.

Rated 5 out of 5 stars

The personal touch

I had made a typo in booking and within minutes I was phoned for clarification. Quick easy and professional. Loved that I spoke to a real person.

13 October 2026
Business-Class.com logo

Reply from Business-Class.com

Hello Charlie! We're so pleased to hear about your positive experience! It's wonderful that our team was able to quickly notice the error and reach out directly to clarify everything over the phone. We truly appreciate your kind words and are glad we could make the process quick, easy, and personal for you.

Rated 5 out of 5 stars

Another great experience with business- class.com

Excellent service provided by Jessie Wilson.
I was offered different roots combinations on my multeities not simple itinerary.
Easy to work with, responded very quickly on my messages and e-mails during the choosing appropriate roots and booking process.
Also special appreciation to supervisors who got involved into AMEX points transfer process and made it very efficient.
Best customer service and good tickets price!

15 October 2026
Business-Class.com logo

Reply from Business-Class.com

Hello Irina! We are absolutely thrilled to hear about your excellent booking experience! It is wonderful to know that you received prompt, helpful assistance with your complex flight itinerary and different route combinations. We are also glad that our support team could step in to make your rewards points transfer smooth and efficient. Thank you for highlighting our great pricing and dedication to top-tier customer service, and we look forward to helping you with your future travels!

Rated 5 out of 5 stars

Levi is an excellent agent

Levi is an excellent agent! He took the time and effort to understand exactly what I wanted and made sure I found it. He was patient, always available, and a pleasure to work with. The entire experience was wonderful, and I would definitely come back to work with him again. Highly recommend!

20 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hi Tony! We are so pleased to hear about your excellent experience! It is wonderful to know that our team member took the time to understand your needs and patiently helped you find exactly what you were looking for. We truly appreciate your kind words and high recommendation, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Ashton was very helpful

Ashton was very helpful, looked up flights for us as we weren’t sure where we needed to go.
The tickets got to us in plenty of time, our seats were fine.
We will use him again.
It’s always hard to try new things, companies but always great when it works out.

12 October 2026
Business-Class.com logo

Reply from Business-Class.com

Hello Suzanne! We are so pleased to hear about your excellent experience! It is always wonderful when trying something new pays off so beautifully. We are thrilled that you received such helpful guidance with your destination options, and that your travel documents and seating arrangements worked out perfectly. We truly appreciate your trust in our service and look forward to assisting you with your next journey!

Rated 5 out of 5 stars

Quick reaction and kind follow ups.

Agent Lia was very helpful. She showed reaction, follow up's, clarity of information.

23 October 2026
Business-Class.com logo

Reply from Business-Class.com

Hello Egis! We are thrilled to hear that our team member provided such prompt responsiveness, diligent follow-up, and clear information. Thank you so much for taking the time to share your wonderful feedback with us!

Rated 5 out of 5 stars

This agency makes things happen

This agency makes things happen. I have got great deals with exceptional customer service. Jacob Kenzo is extremely professional and great to understand customer needs.
Will use again, no doubt

22 October 2026
Unprompted review
Business-Class.com logo

Reply from Business-Class.com

Hello Marina! Thank you for your wonderful feedback! We’re delighted to hear that you found great deals and received exceptional service tailored to your needs. Your continued trust means a lot to us, and we look forward to assisting you with your next trip!

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