Hi Liam,
First of all, I am very sorry that you have had a negative experience with us. We did not inform your company out of the blue that you had won an award. You entered said award. You won one of the categories that you entered and accepted this, providing your details and signed terms and conditions. We do charge a fee, yes. This is fully transparent on our website and in all materials. This fee must be agreed to in order for the acceptance form to be processed, which it was. Unfortunately, as you explained to us when your invoice became overdue, you thought someone had completed this entry, using all of your personal details, on your behalf, and without you knowing. As a gesture of goodwill, we immediately cancelled this invoice for you, and advised you change passwords to your email account, considering this is where we sent the acceptance form.
Again, I'm very sorry you were not satisfied with your experience with us, and wish you all the best for the future.