Bush Tyres Reviews 

2,861
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 459 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, highlighting quick turnaround times, kind and knowledgeable staff, and competitive pricing, finding good value for the work received. However, some customers also noted occasional issues. A few people mentioned receiving incorrect advice, experiencing incomplete work, or negative interactions with certain staff members, describing them as rude or providing misleading information. Service availability or efficiency sometimes fell short, leading to wasted time or cancelled appointments.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the efficiency,... See more

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Price

Reviewers mention positive feedback about price, consistently finding the costs to be competitive and... See more

Product

Users describe ambiguous interactions with product, with many customers expressing satisfaction with new... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Daughter took her car here pre MOT and needed new tyres, she is still learning and didn’t feel confident but all staff here are lovely, really kind and helpful and know that you never get ripped of... See more

Company replied

Rated 5 out of 5 stars

Received helpful advice about my dodgy tyre. All tyres including the spare were checked and I was told what type of tyre was suitable and what was immediately available. No pressure at all. Kerian Har... See more

Company replied

Rated 5 out of 5 stars

Having had trouble with the dreaded DPF being blocked, purchased one hoping to fit it! Seems too much of a job for me, so, got in touch with BUSH TYRES, SKEGNESS and they agreed to fit the new DPF f... See more

Company replied

Rated 5 out of 5 stars

Was telephoned as soon as Bush opened following my online order the night before and advised tyre was in stock and being sent that afternoon ready for fitting. Quick and efficient service from the Bou... See more


Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Wheel Alignment Service

About Bush Tyres

Written by the company

What we do
We have 26 locations throughout Lincolnshire, Yorkshire, County Durham,Suffolk & Norfolk supplying car, van, 4x4, HGV & Agricultural tyres, batteries and exhausts. From our warehouses, we can supply any tyre, quickly, to any location allowing us to offer you a fast, reliable & friendly service.

Passenger cars, vans & 4x4 vehicles
All of our centres have the latest wheel alignment equipment, wheel balancers and fitting machines. Our staff are trained both in-house and by the leading tyre manufacturers like Michelin, Continental, Hankook and Bridgestone.

Mobile Tyre Fitting
We also offer a mobile tyre fitting service for retail customers (car, van & 4x4) as well as tyres for commercial & agricultural vehicles. With excess of 70 service vehicles operating a 24 hours a day 7 day a week service, Bush tyres can keep your vehicle moving.

Agricultural
We supply and fit agricultural tractor, implement & sprayer tyres to farmers across our expanding area and beyond. We have a mobile service for puncture repairs in the field as well as tyre fitting. Our OE2 division in Norfolk supplies tyres to sprayer and trailer manufacturers.

Commercial
We supply and fit all major brands of commercial lorry tyres. We operate a 24/7 breakdown service and we also do fleet maintenance work for small to large fleets.

In everything we do we work by the same mantra,
“Quality at all costs”

Written by the company

Bush tyres are proud of their "Quality at all costs" philosophy.
Bush Tyres have rightfully earned their reputation as Lincolnshire's and East Yorkshire's leading independent tyre specialist .... and are currently setting standards that admiring competitors throughout the country are finding hard to follow. Whether providing for the private motorist with the very latest that technology has to offer, through to keeping the farmers' tractor wheels turning, Bush are proud of their "Quality at all costs" philosophy. A wide range of quality products, available at the right prices, means that Bush Tyres are always able to meet customers requirements.

Online or In-store, same price

Guaranteed tyre pricing.

Guaranteed tyre pricing.
We compare 1000's of tyre prices every month so you don't have to. And to give you peace of mind, our online tyre prices are the same when you call into any of our branches. Online, In-store, same price peace of mind motoring!

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,861)

440 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% recommend

Im a new driver and needed some support after an incident, needed new tires & wheel and cannot thank bush enough!!! They were so helpful and lovely kept me informed with everything and made sure I knew what was going on. I really appreciate their help and will certainly be going back.

21 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for taking the time to leave such a lovely review Hannah. We’re really delighted we could help and support you, especially as a new driver—it can be a stressful situation, so to make things clear to keep you informed throughout. We really appreciate your kind words and look forward to helping you again in the future.

Rated 5 out of 5 stars

Called up and spoke to a nice gentleman…

Called up and spoke to a nice gentleman called Jack about a puncture on my car he told me to come down and we would sort it out and they was very professional and helped me out very quickly

14 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for your review. Glad Jack could get sorted. It’s always our aim to keep things straightforward and get our customers back on the road without delay, so it’s great to hear that came across.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, super quick and helpful every time I've been in.

17 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thanks so much for your kind words Greg! We’re really pleased to hear you’ve liked the service you received from our team. We truly appreciate your support and look forward to seeing you again soon.

Rated 5 out of 5 stars

Really pleased with the fast response…

Really pleased with the fast response and understanding to get 4 new loader tyres fitted on a bank holiday. Callum, the technician, was brilliant! Called in advance, nothing was a problem, knowledgeable, friendly and helpful. Great ambassador for the business and very much in keeping with the restvof the staff.

3 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for your fantastic review William. We’re thrilled you were pleased with our fast response and flexibility over the bank holiday, and it’s wonderful to hear Callum impressed you so much too. We really appreciate you sharing your experience, thank you.

Rated 5 out of 5 stars

Knowledgeable staff

Very helpful and knowledgable staff
Gave me confidence in their ability

14 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for your kind review Paul. We’re delighted the staff’s knowledge and helpfulness gave you confidence in what we do, and we really appreciate you sharing your feedback.

Rated 5 out of 5 stars

best customer service and very nice…

best customer service and very nice people good experience they have

13 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for your lovely feedback Zamand. We’re delighted you had a good experience when you visited our Skegness branch, and we really appreciate your kind words about our customer service.

Rated 1 out of 5 stars

Condescending

Condescending, arrogant and passive aggressive.

10 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

We’re sorry that your experience didn’t meet expectations. It seems there was a misunderstanding between your online booking and what was mentioned when you arrived, which led to some frustration on both sides.

We’ve reflected on the exchange and have reminded our team to double-check all online bookings on arrival to make sure every part of a job is completed as intended. We appreciate the feedback and will use it to continue improving how we serve our customers.

Rated 5 out of 5 stars

I had hit a pothole

I had hit a pothole. Lee was very helpful. Everyone at the branch helped me figure out the best solution to my problem. Extremely pleased.

10 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for your lovely feedback Rod. We’re glad Lee and the team were able to help you find the best solution, and it’s great to hear you were extremely pleased with the service they provided.

Rated 5 out of 5 stars

Pothole damage

Friendly, honest service. Will definitely be back.

2 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for your kind words. We’re really pleased you found the service friendly and honest, and we look forward to welcoming you back.

Rated 5 out of 5 stars

Called for 2 large-ish rear tractor…

Called for 2 large-ish rear tractor tyres, good price and fitted the next day by Jack when they said. All very easy, it's how life should be.

9 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for the great review William. We’re pleased we could help with supplying and fitting your rear tractor tyres. It’s also great to hear you found our pricing competitive and that Jack made the process easy for you. It is indeed how life should be and what we always aim to achieve.

Rated 1 out of 5 stars

Bad and unsafe work

I previously had both of my car rear brake discs & pads replaced, with also 1 side brake caliper, over a month the other side was burning the new pads, i took back to Bush to inspect, they said the caliper needs doing on other side, i asked why didnt they check or replace both at the same time last month an do together ? We're no answer was given ! They also said will need to change both sides discs & pads again ! even though I had paid for them a month ago ! I said i am not happy paying again, when should have been inspected an done the first time, they agreed, an said they will replace the discs & pads on both sides under guarantee, if I pay for 1 more caliper and also a full brake fluid drainage an change, which I did, then thinking all finally done an safe for future use an constant travelling, but i took my car for annual MOT yesterday and they asked were I got my brakes done ? as told me that no caliper retaining clip on 1 of them ! An is a MOT failure ! Also unsafe on braking ! As will also rattle, an pads vibrate, an wear down more ! I took my car back to Bush straight away as advised by MOT, to get a retaining clip fitted, but nothing was said why not fitted when replaced an paid for the 2nd time ! Lucky I had MOT that found it, as I do constant travelling, I would not recommend this garage in Hull ! I used them for their well known company name and brand and although i new i would be paying a higher price than other garages, i thought that i would get a good service, an be safe to drive again, but they let me down not just once, or twice, but 3 times to rectify ! An allowed me to still drive a unsafe vehicle unkown to myself of a major and illegal fault !

7 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Having reviewed this in detail, we’d like to clarify a few points while also acknowledging where things fell short.

During your visit in March 2025, your rear discs, pads, and one caliper were replaced, and a brake fluid change was recommended but declined. Brake fluid is important not only for operation but also for helping prevent internal corrosion and caliper issues, which is why it was advised again on your return.

When you came back months later, the opposite caliper had seized — something that can occur over time independently. On that visit, we replaced the discs and pads again under warranty at no cost, and only charged for the second caliper and brake fluid change as a gesture of goodwill.

Regarding the missing retaining clip identified at your MOT, you are absolutely right — this should not have been missed, and we sincerely apologise. As soon as it was brought to our attention, we rectified it free of charge.

We understand your frustration given the repeat visits and are sorry this has impacted your confidence in us. While some issues developed over time, we always aim to be fair and resolve matters promptly, as we did here. Your feedback has been shared with the team to help prevent this happening again.

Rated 1 out of 5 stars

I purchased 2 new tyres

I purchased 2 new tyres, was told fitting was included in the price but was then charged more for fitting and a valve? When the guy in reception told me it was all included in the price of the tyres. The actual technicians were amazing, friendly. The receptionist is a massive let down for the company as gives incorrect information.

Also had my “tracking” done, nothing was adjusted. Infact I had to borrow a mates tool to adjust the camber myself! I asked The technician how much it was as nothing was changed, he said it’s free. But I was still changed 55£ 🤷🏻‍♂️ I’ll never use bush tyres again. They done the samething to my mate also. I shouldn’t have been charged for the tracking, as they said if nothing gets adjusted it’s free.

7 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

We’re really sorry to hear that your visit didn’t meet your expectations, particularly around pricing and the wheel alignment service.

Regarding the tyres and associated work, our pricing is structured so that the total cost (as shown on your itemised invoice) includes the tyre price along with any agreed services such as fitting, valves where required, and the alignment check. We appreciate this may not have been clear on the day, and we’re sorry for any confusion this caused at the point of sale.

In relation to the wheel alignment, a full check was carried out and a before-and-after report was provided with your invoice. This showed adjustments were required and were completed, including rear adjustments at no additional charge beyond the agreed service price. The technician also discussed this with you at the time, and the option to proceed was provided before any adjustment work was carried out.

We’re really pleased to hear that our technicians made a positive impression — we’ll be sure to pass your kind comments on to them. However, we are sorry that the communication from reception did not meet the same standard. We take this seriously and will be addressing it with the team to ensure all pricing and service explanations are as clear and consistent as possible.

We do genuinely value your feedback, even when it’s disappointing for us to read, as it helps us improve. If you’d like to discuss your visit further, please feel free to contact the branch directly and we’ll be happy to go through everything with you in more detail.

Rated 5 out of 5 stars

Excellent service

Excellent service
Friendly stuff....

Well done 👏

Thanks

7 April 2026
Unprompted review
Bush Tyres logo

Reply from Bush Tyres

Thank you for your kind words and positive feedback Igors. We’re delighted you found our service excellent, and we really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars
Bush Tyres logo

Reply from Bush Tyres

Thank you very much for your kind feedback Diane. We’re delighted to hear you were pleased with our prompt and excellent service, and we really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Good Company

This company have become my 'go to' place for tyres and batteries. Honest advice given and excellent prices.

17 March 2026
Bush Tyres logo

Reply from Bush Tyres

Thanks for sharing your review. It’s great to know we’ve become your go‑to for tyres and batteries because you value the honest advice and pricing we offer— we really appreciate your continued trust and support, thank you.

Rated 5 out of 5 stars

Fantastic service.

Really friendly guys, worked to the timescale they gave me. Highly recommend them.

17 March 2026
Bush Tyres logo

Reply from Bush Tyres

Thanks for leaving such positive feedback Alison. Great to hear you found our team were friendly and kept everything running on time — really appreciate the recommendation.

Rated 5 out of 5 stars

great service

Great service from a friendly team!

18 March 2026
Bush Tyres logo

Reply from Bush Tyres

Thanks for the feedback Krissie! It’s always good to hear our team delivered great service and made your visit a friendly one — we appreciate your support.

Rated 5 out of 5 stars

Very good service and good value for…

Very good service and good value for money, staff very professional and friendly

8 March 2026
Bush Tyres logo

Reply from Bush Tyres

Thanks for the kind words Helder. We are so pleased to hear you found the service professional, friendly, and good value for money — we really appreciate you taking the time to leave feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look