BURGA Reviews 

Similar experience to other reviews.

I ordered a case and a ring to match all arrived and was good, approx 3 months later the ring holder tarnished and they were actually really good and replaced it.

Then a few months later I noticed the case started to crack, I’d not dropped the phone or anything it just started to crack all over.

I contacted and they replaced with the Elite version of the same case as a gwg! It arrived and it’s awful it’s nothing like my original it’s tacky and a different colour and now doesn’t match the matching ring.

I contacted them and advised and they won’t do anything about it, they won’t let me swap it for the original which wasn’t offered. So now I have two items that don’t match after spending £130 on a so called premium product.

All in all don’t waste your money these cases are no better than you get on Amazon or the high street. The customer service is shocking they offered me 15% off a new case laughable when I have one here that’s completely a different color!

So I now have two items that don’t match after paying all that and they didn’t last more than 3 and 5 months!

I accidentally ordered the wrong case size and they immediately refunded me and helped me cancel my order so I could re order it

Looked all the time always wanted one. Finally found my one. Thank you 🙏 🩷

Wonderful customer service and beautiful designs! 💗

I’m a customer from Taiwan, and I had an issue with my AirPods Pro 3 case when it arrived, as the clasp was slightly bent. I contacted BURGA’s customer service, and they were incredibly kind and helpful throughout the entire process.

Even though I’m an international customer from Taiwan, they responded so quickly and handled my issue so efficiently. I was genuinely touched by how much care and attention they gave me. 🥹❤️

They quickly understood the issue and kindly helped me with the replacement. They were also very patient and thoughtful when communicating with me, and I really appreciated how smoothly everything was handled.

The entire experience was friendly, professional, and reassuring. I’m truly grateful for the wonderful customer service and the care they put into helping me. 🥰

I also absolutely love BURGA’s designs! They are so beautiful and unique, and it was honestly difficult to choose just one because there are so many gorgeous designs. ❤️

Thank you so much, BURGA! 💕✨ I’m very happy with my experience and will definitely continue to support your brand! 🌟

So easy to go through the process and so many comfortable options to pay

I bought my phone cases on September 6th and they are already here great quality beautiful design highly recommended

Great quality. A bit of a wait, but worth it.

The delivery was delayed in customs border but it really worth it it is awesome cool I loved the case and the holder 😍😍😍

It’s a beautiful case!! Great quality! Thank you! Love it!!

I placed the order with no issues and was notified the next day that the phone case had been shipped. It is now out for delivery. I like the variety to choose from and further my wife has been using hers for a while and is very satisfied with the quality of the case..

Great quality, site easy to use, won’t go anywhere else, would definitely recommend

I recently purchased a tough MagSafe phone case, matching power bank and a strap to compels the look.

The phone case and power bank colours are extremely misleading on their website, meaning the strap now doesn’t match. The phone case also came with a severe scratch on one side.

As you can appreciate, after spending approximately £140 on these items I was left extremely unhappy. I contacted them immediately explaining the above and was offered a replacement case to be sent in the post, however took no responsibility for the colouring being misleading and the strap not matching. I’ve been advised I have to send back the strap, but at my expense and they are only offing a 15% reduction for the case? It gets better, they said they will refund this via gift card?!

Since me stating that I’d like the replacement sent as they originally advised and that I’d like them to cover the cost of the return due to all the inconvenience they are ignoring me.

Please do not be fooled by the premium look, as it’s not what they make it out to be.

Ordered a warm beige case (almond latte) which turned up a pink/lilac colour. Obviously unhappy with that as I didn’t order a pink design. Customer service has been terrible - apparently it’s absolutely fine for it to turn up a different colour and if I’m not happy then I have to pay to send it back to an address in Lithuania, which is obviously expensive. They refused to consider an exchange for a quality checked product, and instead offered a whole £2 off my order… I wouldn’t recommend at all from the lack of customer service considering how expensive these cases are.

I ordered a matching set of iphone and ipad cover as a special gift to myself
I was so disappointed
They did not match at all! Differently colour tones and the covers were made of completely different materials

When i emailed she conpany, they ignored ne and this problem
Horrible customer service

BURGA, your obvious top-notch quality and beautiful designs drew me in, but I was most blown away by your outstanding customer service! I’ll be back ✨

Website is great
Cases are quite expensive for what they are though. It would be nice to lower the price of all of them and skip the 4 for 2 deals really. Good quality though - my last case from here lasted 3 years and kept the phone very well protected.

The shipping was a little dodgy -- I had to google search to find out why it wasn't updating past customs and then follow it via USPS. But it arrived 2 weeks after I ordered it and is a quality product.

Website Easy to use. Great variety